Page 2848 – Support | Kriesi.at – Premium WordPress Themes

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October 16, 2015 at 9:57 am in reply to: Code Block not recognizing short code #519738

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Thanks,
Rikard

October 16, 2015 at 9:56 am in reply to: HTTP error when uploading media files #519737

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

October 16, 2015 at 9:55 am in reply to: HELP!! Tried adding Menu Descriptions and Now Menu is not appearing #519735
Rikard
Keymaster
Hi,

Please try the following as well in Quick CSS:
```
.home #layer_slider_1 {
    margin-top: 20px !important;
}
```
Best regards,
Rikard
October 16, 2015 at 9:49 am in reply to: Layout product page #519734

Rikard
Keymaster

Hi,

I’m not sure what you are trying to do there, could you try to explain a bit further or highlight your intentions with a screenshot maybe? You can use for instance imgur.com to upload screenshots and then link to them here.

Best regards,
Rikard

October 16, 2015 at 9:23 am in reply to: Breadcrumbs #519726

Rikard
Keymaster

Hi lobstersamples,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

October 16, 2015 at 9:20 am in reply to: Canonical url for video #519723

Rikard
Keymaster

Hi,

Glad you found the element, please let us know if you should need any further help on the topic.

Regards,
Rikard

October 16, 2015 at 9:19 am in reply to: tab styling mobile – top border #519721

Rikard
Keymaster

Hi,

Great, let us know how you get on with it.

Thanks,
Rikard

October 16, 2015 at 9:02 am in reply to: Contact page disappearing #519718

Rikard
Keymaster

Hey,

Great, please let us know if you should have any further help on the topic. The builder can be a bit sensitive to unclosed markup so please pay close attention to it if should add any markup at all. Save and check the page as often as you can as well so that you know as soon as possible if anything is breaking or not.

Thanks,
Rikard

October 16, 2015 at 8:58 am in reply to: Ajax 4 Column Portfolio Resizing/Responsiveness Issue #519717

Rikard
Keymaster

Hi,

I’m not sure to be honest, but it seems like it’s only a minor difference between how elements are rendered in different browsers. Not sure if this is something that would require a fix though?

Thanks,
Rikard

October 16, 2015 at 8:51 am in reply to: Raleway Google font not rendering due use of font-name variants #519716

Rikard
Keymaster

Hi,

Glad you found the problem, not sure if you need any more help on the topic though?

Best regards,
Rikard

October 16, 2015 at 8:49 am in reply to: Header Transparency issue with distinct add ons like WooCommerce #519713

Rikard
Keymaster

Hi,

I’m not sure if you got it fixed or not @mmandarino?

Thanks,
Rikard

October 16, 2015 at 8:47 am in reply to: Thumb size of the posts in admin panel #519711

Rikard
Keymaster

Hi Regset,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

October 16, 2015 at 8:32 am in reply to: boxed layout #519705

Rikard
Keymaster

Hi Omar,

Could you provide us with a link to the site in question so that we can take a closer look please? We need to inspect the elements on your page in order to give you custom CSS.

Regards,
Rikard

October 16, 2015 at 8:31 am in reply to: 3 topics #519703

Rikard
Keymaster

Hi,

I can’t see any access details in your replies, please post them in the Private Content area of your reply.

Thanks,
Rikard

October 16, 2015 at 5:40 am in reply to: Mobile menu does not work completely #519673

Rikard
Keymaster

Hi,

Did you try Yigits code in Quick CSS under Enfold–>General Styling and did you have any luck with it?

Best regards,
Rikard

October 16, 2015 at 5:37 am in reply to: Recommended bi-lingual & compatible plug-in #519672

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

October 16, 2015 at 5:34 am in reply to: Page up and next show square instead of arrow #519671

Rikard
Keymaster

Hi,

If you edit or create a new post using the default editor, you will see the Format section on the right hand side. You can select Link there.

Best regards,
Rikard

October 16, 2015 at 5:32 am in reply to: Line break disapear #519670

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Thanks,
Rikard

October 16, 2015 at 5:28 am in reply to: Disable automation of setting full-width for every table #519666

Rikard
Keymaster

Hi,

Glad we could help :-)

Best regards,
Rikard

October 16, 2015 at 5:21 am in reply to: Search Widget only in mobile view #519663

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Regards,
Rikard

October 16, 2015 at 5:19 am in reply to: Adding a header widget to the logo container #519662

Rikard
Keymaster

Hi,

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

October 16, 2015 at 4:55 am in reply to: woocommerce – Category catalogue images randomly changing size #519657

Rikard
Keymaster

Hey Annemarie,

Could you provide us with a link to the site in question so that we can take a closer look please?

Thanks,
Rikard

October 15, 2015 at 2:47 pm in reply to: pages offline #519341

Rikard
Keymaster

Hey Aline,

Please make sure to uncheck Automatically add new top-level pages to this menu under Appearance–>Menus and they should not be added to your menu after that.

Best regards,
Rikard

October 15, 2015 at 2:45 pm in reply to: Home page showing a sidebar #519340

Rikard
Keymaster

Hi ozziepossum,

Could you provide us with a link to the site in question so that we can take a closer look please?

Thanks,
Rikard

October 15, 2015 at 2:41 pm in reply to: Pricing table price row is too long #519334

Rikard
Keymaster

Hi judes3011,

I got a 404 page from the link you posted, could you check please?

Best regards,
Rikard

October 15, 2015 at 2:38 pm in reply to: sub category for tabs title #519332

Rikard
Keymaster

Hey amirhossein,

I’m not sure if that would be possible without heavy customisations, send us a link to your site and we’ll have a look though.

Best regards,
Rikard

October 15, 2015 at 2:32 pm in reply to: Full Width Button "mailto" #519327

Rikard
Keymaster

Hi,

Ok, I see what you mean now, I should have read your initial post again. I can’t reproduce it on my local installation though, could you try to disable all plugins to see if one of them is causing a conflict? Also, could you upgrade our user to admin please?

Regards,
Rikard

October 15, 2015 at 2:19 pm in reply to: Masonry Gallery #519316
Rikard
Keymaster
Hi creative-expansion!

Please try the following in Quick CSS under Enfold–>General Styling:
```
.page-id-3478 div.av-masonry-entry-content, .page-id-3478 h3.av-masonry-entry-title {
color:white !important;
}
```
Regards,
Rikard
October 15, 2015 at 2:15 pm in reply to: Locate custom CSS #519313

Rikard
Keymaster

Hi,

I can see the class added to the slider but no styles are being applied from the class itself. You could try to open each CSS file and do a simple search for it maybe? Or do a search in the Enfold folder only?

Best regards,
Rikard

October 15, 2015 at 2:09 pm in reply to: White screen after opening edit page and Avia Layout Builder loads #519307

Rikard
Keymaster

Hi,

Everything on your site is saved in the database and it won’t be affected by deleting the theme. You could try to just overwrite the theme files with a fresh copy from your Themeforest account via FTP, it should have the same effect: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Thanks,
Rikard
Author

Posts

Viewing 30 posts - 85,411 through 85,440 (of 93,586 total)

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