Page 2846 – Support | Kriesi.at – Premium WordPress Themes

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October 18, 2015 at 7:48 am in reply to: Archive #520540

Rikard
Keymaster

Hi,

Glad you found the problem, please let us know if you should need any more help on the topic.

Best regards,
Rikard

October 18, 2015 at 7:45 am in reply to: Mobile menu does not work completely #520539

Rikard
Keymaster

Hi,

Did you try Yigits code and did you have any luck with it? We are aware of the problem and a fix is being worked on.

Thanks,
Rikard

October 18, 2015 at 7:40 am in reply to: LayerSliderWP not importing sliders #520534

Rikard
Keymaster

Hi designbyjm,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

October 18, 2015 at 7:13 am in reply to: Big space above sub menu #520525
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold–>General Styling:
```
.main_color .container .av-content-full {
padding-top:20px !important;
padding-bottom:20px !important;
}
```
Adjust the values to fit your liking.

Thanks,
Rikard
October 18, 2015 at 7:06 am in reply to: How to I create a 'slide' like on the 'not found page'? #520524

Rikard
Keymaster

Hi,

You will need to upload the image to a service like imgur.com or similar and then link to it here, we can’t view it otherwise. Please send us a temporary admin login as well so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

October 18, 2015 at 7:03 am in reply to: Blogg poster customisation #520523

Rikard
Keymaster

Hi,

I can see the CSS Elliott gave you in plain text, did you put it in a code block? Send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Thanks,
Rikard

October 18, 2015 at 6:59 am in reply to: Code Block not recognizing short code #520520

Rikard
Keymaster

Hi,

Thanks for the details, on what page are you using the shortcode? Could you try switching to one of the default themes to see if it works better then? The plugin might not be compatible with the theme. You could also try to deactivate all other plugins to see if one of them is causing a conflict.

Thanks,
Rikard

October 18, 2015 at 6:54 am in reply to: Masonry Gallery #520519
Rikard
Keymaster
Hi,

No it’s because it’s the “active” one, you can control it using the following CSS:
```
.page-id-3478 .active_sort span {
color:white !important;
}
```
Best regards,
Rikard
October 18, 2015 at 6:51 am in reply to: Classic Car Club Mallorca #520518

Rikard
Keymaster

Hi,

You can definitely get the design close but it all depends on how close you want to get, you might need some customisations.

Best regards,
Rikard

October 18, 2015 at 6:43 am in reply to: Compatibility issues with WPML plugin #520516

Rikard
Keymaster

Hey asiabchk,

If it works as expected when the only active plugin is WPML it’s most likely a conflict with one of your other plugins, could you try to activate them one by one to see which one is the culprit please?

Thanks,
Rikard

October 18, 2015 at 6:41 am in reply to: HTTP error when uploading media files #520513

Rikard
Keymaster

Hi,

I tried uploading the Kriesi logo twice without any problems, could you try contacting your host about this? They will likely have more information on why you are getting an internal server error. You could also try to empty your browser cache or try another browser to see if it works better then.

Thanks,
Rikard

October 18, 2015 at 6:33 am in reply to: Video Media Element Not Working #520511

Rikard
Keymaster

Hi,

Not sure why that is happening but glad that you got it working again. Please let us know if you should have any further problems on the topic.

Best regards,
Rikard

October 18, 2015 at 6:31 am in reply to: Active state not visible on white background #520510
Rikard
Keymaster
Hi,

Please try the following as well:
```
.header_color .main_menu ul:first-child > li.current_page_item > a {
color:red !important;
}
```
Best regards,
Rikard
October 18, 2015 at 6:25 am in reply to: Why is the Reviews H2 text not the same size as the other H2 text? #520509
Rikard
Keymaster
Hi,

Try the following instead:
```
.wc-tab h2 {
    font-size: 16px!important;
    font-weight: lighter!important;
}
```
Adjust the values if needed.

Regards,
Rikard
October 18, 2015 at 6:21 am in reply to: Enfold builder not working properly #520508

Rikard
Keymaster

Hi,

I’m not sure what is supposed to load on the About Us page, is there something not loading? It seemed alright on my end when I had a look at it. If you are looking to minify resources I suggest you have a look at a plugin like BWP Minify: https://wordpress.org/plugins/bwp-minify/

Thanks,
Rikard

October 18, 2015 at 5:53 am in reply to: website issue #520505

Rikard
Keymaster

Hi,

I replied to your other thread, please try to stick to one in the future. And please don’t post login details in public if you don’t mind unauthorised access to your sites.

Regards,
Rikard

October 18, 2015 at 5:48 am in reply to: icons moved in unstructered way #520503

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

October 18, 2015 at 5:38 am in reply to: Placement of logo #520501
Rikard
Keymaster
Hi,

Please try the following as well:
```
.header-scrolled strong.logo a img {
    padding-top: 5px !important;
}
```
Regards,
Rikard
October 18, 2015 at 5:35 am in reply to: Every site I use Enfold with is messed up #520500

Rikard
Keymaster

Hi,

I can’t see any errors either on the back- or front-end when logging into stoneandshale, did you manage to get it fixed? You posted login details in public, please try not to do that if you want to keep your site safe.

Thanks,
Rikard

October 17, 2015 at 8:00 am in reply to: Navigation custom link – formatting issue #520385

Rikard
Keymaster

Hi,

Glad we could help :-)

Cheers!
Rikard

October 17, 2015 at 7:50 am in reply to: Tooltip images appearing in the wrong places #520384

Rikard
Keymaster

Hi jaimemerz,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

October 17, 2015 at 7:48 am in reply to: Mobile friendly page #520383
Rikard
Keymaster
Hi,

You could try creating a new slider for mobile devices and show it only for small screens, would you be able to do that? We can help you out with CSS.

Try the following in Quick CSS for the menu:
```
@media only screen and (max-width: 1024px) {
nav.main_menu {display:none !important;}
#advanced_menu_toggle, #advanced_menu_hide {display:block !important; }
}
```
Best regards,
Rikard
October 17, 2015 at 7:44 am in reply to: Google Snippet #520382

Rikard
Keymaster

Hi,

Have you tried a plugin like Yoast SEO?

Thanks,
Rikard

October 17, 2015 at 7:42 am in reply to: Arrow icons at bottom of page #520381

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

October 17, 2015 at 7:38 am in reply to: Php error when installing Enfold #520379

Rikard
Keymaster

Hi,

Not sure what’s going on there, could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

October 17, 2015 at 7:35 am in reply to: SPECIAL HEADLINE Change Text from left to the right side! #520378

Rikard
Keymaster

Hey Younis_FARES,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

October 17, 2015 at 7:33 am in reply to: Transparent Background Special Heading #520376

Rikard
Keymaster

Hi Peter,

Great, glad you got it fixed :-)

Best regards,
Rikard

October 17, 2015 at 7:31 am in reply to: Change separators / dividers main menu #520375
Rikard
Keymaster
Hi,

Please try the following as well:
```
.av-main-nav li > a:before {
pointer-events:none !important;
}
```
Best regards,
Rikard
October 17, 2015 at 7:29 am in reply to: Layerslider update – Bought separate license but it still doesnt work? #520374
Rikard
Keymaster
Hey NikoArq,

Did you deactivate the bundled version from the theme? If not then try the following in your child themes functions.php:
```
add_theme_support('deactivate_layerslider');
```
Best regards,
Rikard
October 17, 2015 at 7:27 am in reply to: Issue with text boxes disappearing when they contain form snippets #520373

Rikard
Keymaster

Hey pristineio.

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Thanks,
Rikard
Author

Posts

Viewing 30 posts - 85,351 through 85,380 (of 93,586 total)

← 1 2 3 … 2,845 2,846 2,847 … 3,118 3,119 3,120 →