Viewing 10 posts - 1 through 10 (of 10 total)
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  • October 13, 2015 at 4:21 pm #518166
    blankonblank

    Hi –
    For some reason the video media element via the layout builder isn’t working on the post listed below.

    It works on other posts on the site, but it seems that since the YouTube link was copy and pasted into the element while the video was private on YouTube, it now won’t embed even though the video is public.

    This seems to be a bug. How can I remedy this.

    October 13, 2015 at 5:27 pm #518220
    Yigit

    Hi blankonblank!

    Do you mind creating a temporary admin login and posting it here privately?
    Have you tried de-activating all active plugins to see if that helps?

    Regards,
    Yigit

    October 13, 2015 at 5:34 pm #518226
    blankonblank

    Hi. Login info below

    October 13, 2015 at 9:16 pm #518395
    Basilis

    Hi!

    Can you please delete your cache and make sure that the video ID of the youtube video is not changed to a new one.

    Thanks a lot

    Cheers!
    Basilis

    October 13, 2015 at 9:19 pm #518398
    blankonblank

    Cache has been deleted multiple times. The ID is correct.

    October 14, 2015 at 2:35 pm #518690
    Andy

    Hey!

    check if your video is working fine when using a default WordPress theme and let us know about your results.

    Best regards,
    Andy

    October 14, 2015 at 3:26 pm #518730
    blankonblank

    the video works fine in default theme and in a generic blog post in enfold.

    October 16, 2015 at 12:26 pm #519835
    Andy

    Hey!

    you have used “https” as video link. I changed it to “http” and it’s working now. Can you confirm please?

    Regards,
    Andy

    October 16, 2015 at 3:30 pm #520043
    blankonblank

    that indeed works, though i have used https because that’s what youtube uses :) seems like it’s a theme quirk as you shouldn’t have to change https to http

    October 18, 2015 at 6:33 am #520511
    Rikard

    Hi,

    Not sure why that is happening but glad that you got it working again. Please let us know if you should have any further problems on the topic.

    Best regards,
    Rikard

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