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Hi,
Not from the WordPress end no, you will have to contact your host about that.
Thanks,
RikardOctober 20, 2015 at 4:23 am in reply to: icon signs changing from bizarre signs to desired ones during visit #521325Hi,
I also get a 500 internal error when going to http://www.lesire-partners.com/, should we wait with looking at this until you get your server issues fixed?
Regards,
RikardOctober 20, 2015 at 4:21 am in reply to: Masonry gallery – thumbnails are the original sized images #521324Hey iheartwine,
Could you provide us with a link to the site in question so that we can take a closer look please?
Thanks,
RikardOctober 20, 2015 at 4:20 am in reply to: Ajax 4 Column Portfolio Resizing/Responsiveness Issue #521322Hi,
I’m not really sure if it’s your frontpage not looking as it should or the other one? Please post a few screenshots of what you are trying to achieve in order to highlight your intentions.
Thanks,
RikardOctober 20, 2015 at 4:14 am in reply to: Firefox 42: Can't delete all widgets (e.g. Portfolio Raster) #521319Hi hanenm,
The browsers you are using should both work and your problem sounds like a caching issue, and clearing it seems to have helped you? Please let us know if you should need any more help on the topic.
Regards,
RikardOctober 20, 2015 at 3:59 am in reply to: Which general setting controls the colour on media element-hotspot-tooltip? #521317Hi Catty47,
Please try the following in Quick CSS under Enfold–>General Styling:
.page-id-443 .av-image-hotspot_inner { background-color: green !important; }Best regards,
RikardHi,
I can see the content fine on the backend, did you do what I advised you to do in my first reply? Empty your browser cache and reload a few times and you should be able to see your content.
Best regards,
RikardHi,
Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/
If that does’t help then please try to deactivate all plugins to see if one of them is causing a conflict.
Best regards,
RikardHi,
Please try the following in Quick CSS under Enfold–>General Styling:
ul.sub-menu li a span.avia-menu-text { font-family: Oswald !important; }Regards,
RikardHi,
I get the same error on my end, not sure why that happens though. Could you try contacting your host to see what they have to say?
Thanks,
RikardHi luckylobo10,
You could try activating debug mode in order to see short code and then pasting your code inside of the element of your choice: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/
Thanks,
RikardOctober 19, 2015 at 2:38 pm in reply to: Plugin conflict with Codecanyon's "Content timeline" – invisible content #520964Hey,
Glad you got it fixed, please let us know if you should need any further help on the topic.
Thanks,
RikardHi,
Could you provide us with a link to the site in question so that we can take a closer look please?
Regards,
RikardHi,
Not sure if I understood your problem but if you use the Avia Layout Builder for posts you will need to add the excerpt manually. Please let us know if you should need any more help on the topic.
Thanks,
RikardHi pako69,
Sorry for the late reply, could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.
Regards,
RikardHi Andy,
Great, please let us know if you should need any more help on the topic.
Best regards,
RikardHi,
About your first remark, that would take a lot of customisation and is out of theme support unfortunately. About both your remarks; it’s the default behaviour, I’m not really sure what changes you would like to make though?
Regards,
RikardHi,
Please try the following CSS, replace the one you’re currently using:
#header .widget { left: auto; right: 90px; padding-top: 0; position: absolute; top: 0; transform: translate(-0%); z-index: 999999; }If you need to make adjustments for mobile sizes then you can use the same code inside of this code:
@media only screen and (max-width: 767px) { CODE GOES HERE }Regards,
RikardHi Krille,
Thanks for letting us know, please get back to us in a new thread if you should need further help.
Regards,
RikardHi,
Great, not sure what went wrong there exactly but very happy that you got it fixed :-)
Cheers!
RikardHi Richard,
Try to hard refresh the page as the problem is most likely caching. If you should have any problems after that then please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.
Thanks,
RikardHi,
Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Regards,
RikardHi Chris,
Could you provide us with a link to the site in question so that we can take a closer look please?
Thanks,
RikardHi GoToGalMarketing,
Could you provide us with a link to the site in question so that we can take a closer look please?
Regards,
RikardHi,
Could you provide us with a link to the site in question so that we can take a closer look please?
Regards,
RikardOctober 18, 2015 at 10:45 am in reply to: Multiple Fullwidth Sub Menu placed on top of each other #520585Hey Boulanger,
I only get the login page when going to you link even though I’m logged in, how do we get to that page? Please explain what changes you would like to make as well.
Best regards,
RikardHey jdrakeproductions,
What’s the problem you are having? I couldn’t see anything wrong with your regular or mobile site?
Regards,
RikardHi,
Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.
Thanks,
Rikard -
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