Page 2809 – Support | Kriesi.at – Premium WordPress Themes

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November 17, 2015 at 9:07 am in reply to: New widgets not appearing in backend #537168

Rikard
Keymaster

Hey Jennifer,

Please try to empty your browser cache and reload a few times to see if that helps.

Regards,
Rikard

November 17, 2015 at 8:57 am in reply to: Product Slider Navigation doesn't work #537165

Rikard
Keymaster

Hi cybervise13,

I wanted to check the site but it’s not loading on my end, it might be something temporary though but could you check please?

Best regards,
Rikard

November 17, 2015 at 8:54 am in reply to: Apostrophe in icon box title #537163

Rikard
Keymaster

Hi,

I’m not a native english speaker and to be honest I don’t know what it’s called in english, but try googling for it, I think you should be able to find it then.

Best regards,
Rikard

November 17, 2015 at 8:50 am in reply to: page missing #537160

Rikard
Keymaster

Hi,

You might want to try SEO by Yoast: https://wordpress.org/plugins/wordpress-seo/

Best regards,
Rikard

November 17, 2015 at 8:49 am in reply to: All Share Links NOT Working On IPhone, IPad or Mac #537159

Rikard
Keymaster

Hey seichen,

Your screenshots are not loading on my end, could you try a different service like for instance imgur.com? Not sure what you mean by the share links not working though, they seem to be working fine on my end using OSX.

Best regards,
Rikard

November 17, 2015 at 8:45 am in reply to: Center Icon List in Color Section #537158

Rikard
Keymaster

Hi,

Thanks for the details, I’m not 100% sure I understand what you mean though. Do you want them centered within the 1/2 element all of them centered on top of each other under the the special heading?

Best regards,
Rikard

November 17, 2015 at 8:37 am in reply to: LayerSlider WP auto duration to 2nd and 3rd slides not working #537153

Rikard
Keymaster

Hey Kyle,

Thanks for the kind words, could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

November 17, 2015 at 8:34 am in reply to: Favicon or image on the menu? #537152
Rikard
Keymaster
Hi,

I still can’t see any content but you can try replacing your current CSS with the following:
```
#header .widget {
    right: 20px;
    padding-top: 0;
    position: absolute;
    top: 20px;
}
```
Adjust the values to your liking.

Best regards,
Rikard
November 17, 2015 at 8:30 am in reply to: "Blog post" element trouble #537150

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Thanks,
Rikard

November 17, 2015 at 8:28 am in reply to: Pages Not Showing #537149

Rikard
Keymaster

Hi David,

Great to hear that! Thanks for the update :-)

Best regards,
Rikard

November 17, 2015 at 7:21 am in reply to: main menu link advanced styling broken after theme update #537132

Rikard
Keymaster

Hi,

I see the problem but I can’t reproduce it on my local installation. Could you try to deactivate all plugins just to make sure there is no conflict please? If that doesn’t help then you could try overwriting the theme files via FTP with a fresh copy from your Themeforest account to make sure there all fresh: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

November 17, 2015 at 7:10 am in reply to: Minimum Portfolio – demo does not load properly… #537126
Rikard
Keymaster
Hi,

Please try adding the following shortcode to see if works out for you:

This is the shortcode for http://kriesi.at/themes/enfold-minimal-portfolio/

Regards,
Rikard
- This reply was modified 10 years, 4 months ago by Rikard.
- This reply was modified 3 months, 1 week ago by Yigit.
- This reply was modified 3 months, 1 week ago by Yigit.
November 17, 2015 at 7:01 am in reply to: Theme Updates not showing in WordPress Updates #537124

Rikard
Keymaster

Hi,

We’re not very fond of adding too many plugins either but it seems it’s needed for this issue which is a bit out of our hands unfortunately. And yes, try to deactivate or delete the plugin if you’re not using it. You could make a note of which one is working for you somewhere if you should have the same problem further on.

Best regards,
Rikard

November 17, 2015 at 6:58 am in reply to: HELP – user profiles corrupted?? can't update or see toolbar #537123

Rikard
Keymaster

Hi Nancy,

If it’s only happening in Chrome I suspect it’s a caching issue, I logged in with the details you posted in Chrome and the edit bar is there when visiting the site itself.

Regards,
Rikard

November 17, 2015 at 6:55 am in reply to: Create 100% width one pager without using the demos #537122

Rikard
Keymaster

Hi,

We’ll have a look at the structure to see if we can make any improvements, glad you found a fix for you problem though.

Regards,
Rikard

November 17, 2015 at 6:53 am in reply to: Contact form not sending #537121

Rikard
Keymaster

Hi,

If they are marked as spam by your hosting provider because they don’t contain enough text I don’t think there’s much we can do, could you find out what their threshold is for what they consider spam and not spam? Try to conduct your testing with a bit more text to see if that works out better.

Regards,
Rikard

November 17, 2015 at 6:49 am in reply to: Enfold forgets its settings #537120

Rikard
Keymaster

Hi,

Thanks for the details, I tried changing the Primary Color value under Enfold–>General Styling and it seems to be working. What settings are not saving as they should?

Thanks,
Rikard

November 17, 2015 at 6:40 am in reply to: Child theme style.css code not applying -but quick-css does #537116

Rikard
Keymaster

Hi,

It sounds like a caching issue, could you try to clear your browser cache and reload a few times to see if that helps please?

Regards,
Rikard

November 17, 2015 at 6:34 am in reply to: Enfold-Update makes the menu invisible on some sites #537114

Rikard
Keymaster

Hi,

That white area which is covering the menu seems to only cover it sometimes, on some loads it looks just fine. Not sure where it’s coming from but please try to disable all plugins to see if one of them is causing a conflict.

Regards,
Rikard

November 17, 2015 at 6:30 am in reply to: Demo import problem #537113

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Cheers!
Rikard

November 17, 2015 at 6:29 am in reply to: Color Section background image on mobile devices #537112

Rikard
Keymaster

Hi,

The parallax effect is disabled on mobile since there is very little support for it on mobile browsers. Once it’s supported better it will be implemented more and more on mobile as well.

Regards,
Rikard

November 17, 2015 at 6:25 am in reply to: Update Changes Get Deleted #537110

Rikard
Keymaster

Hi,

Please post exactly what you are trying to add and we’ll add it for you, if there is a problem we’ll see what’s happening then as well.

Thanks,
Rikard

November 17, 2015 at 6:19 am in reply to: not able to add pictures, jQuerry issue? #537109

Rikard
Keymaster

Hi,

Sorry for the late reply, I’m not sure what’s going wrong there but I’m going to check with the rest of the team. Please bare with us.

Thanks,
Rikard

November 17, 2015 at 6:04 am in reply to: Inhalte gehen verloren #537107

Rikard
Keymaster

Hi StefanMayrhofer,

Sorry for the late reply, could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply. Also, on what specific page are you having problems?

Best regards,
Rikard

November 17, 2015 at 6:02 am in reply to: Magazine element won't load if i switch to an other language #537106

Rikard
Keymaster

Hi,

Sorry for the late reply. Not sure if you got this fixed or not but I couldn’t see any difference between the dutch and english versions of you home page, did you manage to get it resolved?

Best regards,
Rikard

November 17, 2015 at 5:58 am in reply to: Color Selection Bottom Border Styling Appearing When Not Desired #537103

Rikard
Keymaster

Hi,

I’m not sure what settings you have made to them but try unchecking the option on the one you don’t want to show the arrow on to see if that works out.

Best regards,
Rikard

November 17, 2015 at 5:56 am in reply to: Container size in IPAD view #537101

Rikard
Keymaster

Hey anilpad7,

Sorry for the late reply. I couldn’t see any real issues on the page you linked, did you manage to work it out? If not then please post screenshots highlighting the issue and we’ll have a closer look.

Regards,
Rikard

November 17, 2015 at 5:53 am in reply to: Added new fonts and get 500 server error #537100

Rikard
Keymaster

Hi,

Did you have any luck with Yigits code? Please let us know if you should need any more help on the topic.

Thanks,
Rikard

November 17, 2015 at 5:50 am in reply to: Woocommerce checkout syntax error #537096

Rikard
Keymaster

Hi,

Sorry for the late reply. Did you manage to find a solution to your problem? If not you might want to ask this question on a WooCommerce forum as well as they are likely better equipped to help you out.

Regards,
Rikard

November 17, 2015 at 5:39 am in reply to: Full width html5 video – responsive for mobile with image poster #537091

Rikard
Keymaster

Hi conformgroup,

Sorry for the late reply. I couldn’t see any real issues on your site, could you try to explain a bit further or post screenshots highlighting the issue please?

Thanks,
Rikard
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Viewing 30 posts - 84,241 through 84,270 (of 93,523 total)

← 1 2 3 … 2,808 2,809 2,810 … 3,116 3,117 3,118 →