Page 277 – Support | Kriesi.at – Premium WordPress Themes

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June 20, 2023 at 11:30 am in reply to: Avia editor stuck on preload #1411145

Rikard
Keymaster

Hi,

Thanks for the update. It looks like your server is not allowing the action in question (403 error). Please reach out to your hosting provider for further help with that.

Best regards,
Rikard

June 20, 2023 at 11:27 am in reply to: Logo doesn’t update on home page #1411144

Rikard
Keymaster

Hi,

Thanks for that. You need to change the logo in both languages in the theme options, I’ve done that for you and it’s working as expected.

Best regards,
Rikard

June 20, 2023 at 11:23 am in reply to: Hide logo on front page #1411143
Rikard
Keymaster
Hey limedrop,

Please try the following in Quick CSS under Enfold->General Styling:
```
.home .logo {
  display: none; 
}
```
Best regards,
Rikard
June 19, 2023 at 7:55 pm in reply to: left sidebar problem #1411102

Rikard
Keymaster

Hey Yaphoon,

That is because you are using full width elements on the page, it will display below the last full width element.

Best regards,
Rikard

June 19, 2023 at 7:52 pm in reply to: Issue with the Enfold “Maichimp sign up” #1411101

Rikard
Keymaster

Hi Enfoldfanatic,

Please post admin WordPress and FTP login details in private if you would like us to apply the fix to your site.

Best regards,
Rikard

June 19, 2023 at 7:51 pm in reply to: Issue with the Enfold “Maichimp sign up” #1411099

Rikard
Keymaster

Hi iainwilson,

Please open a new thread and include WordPress admin and FTP login details in private, so that we can apply the fix to your site.

Best regards,
Rikard

June 19, 2023 at 7:48 pm in reply to: Editing menu from horizontal to vertical #1411098

Rikard
Keymaster

Hey SimonePols,

Please make sure that you haven’t selected for the main menu items to be displayed as Mega Menu elements under Appearance->Menus.

Best regards,
Rikard

June 19, 2023 at 7:46 pm in reply to: Post Types Order not working anymore #1411097

Rikard
Keymaster

Hey limedrop,

No, it’s not a known problem. Did you try it out on a clean installation using the latest version of both theme and plugin? Please note that our support for unsupported third party plugins is limited.

Best regards,
Rikard

June 19, 2023 at 7:43 pm in reply to: Enfold blog posts Excerpt Text is not showing up when using Advanced Layout Edit #1411095

Rikard
Keymaster

Hi,

If you want that box under the content, then please use the Classic Editor. When the Block editor is active, then it will appear in the sidebar.

Best regards,
Rikard

June 19, 2023 at 7:41 pm in reply to: visisble mobile container #1411094

Rikard
Keymaster

Hey Anna_Tewes,

It looks like that is an empty cell with a minimum height added to it in the element options? You could hide the grid in question for mobile in the element options, then crete a different grid which would be visible only on mobile. You can set the visibility in the Advanced tab in the element options.

Best regards,
Rikard

June 19, 2023 at 8:33 am in reply to: HTTP Error 500 when actiating WooCommerce #1411038

Rikard
Keymaster

Hey philjpjohnson,

Could you share server error logs with us please? The memory limit you are adding might be a bit low, you could try to double it to see what happens then.

Best regards,
Rikard

June 18, 2023 at 12:50 pm in reply to: Website designing #1411010

Rikard
Keymaster

Hey Izack ,

Thanks for reaching out to us. We don’t do custom web designs, but we do develop a theme which has several pre made demos. You can view all the demos here: https://kriesi.at/themes/enfold-overview/

Best regards,
Rikard

June 18, 2023 at 12:49 pm in reply to: Enfold License duration #1411009

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

June 17, 2023 at 1:28 pm in reply to: handy (Small) menue problems on website #1410960

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 17, 2023 at 1:27 pm in reply to: 404 problem – Permalinks #1410959

Rikard
Keymaster

Hey Soulshakin,

It’s likely not theme related, but please try updating the theme to the latest version (5.6.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

June 17, 2023 at 1:20 pm in reply to: Avia editor stuck on preload #1410957

Rikard
Keymaster

Hi,

Thanks for that. I can’t see any theme errors in there, and there are no errors in the browser console either, so we don’t have any clues to go on unfortunately. Could you try reaching out to your hosting provider, to see if they can see what is going wrong please?

Best regards,
Rikard

June 16, 2023 at 2:38 pm in reply to: handy (Small) menue problems on website #1410938

Rikard
Keymaster

Hi,

Great, I’m glad that you managed to get it working. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

June 16, 2023 at 12:34 pm in reply to: cannot edit a demo #1410917

Rikard
Keymaster

Hi,

Thanks for the update. I’m not sure why, but the CSS file generation for individual pages and posts is not working on your site. I’ve turned that off using a filter in function.php in the child theme I installed, and everything is working as expected after that. Please review your site.

Best regards,
Rikard

June 16, 2023 at 11:46 am in reply to: styles not working on special header #1410912

Rikard
Keymaster

Hey jenny,

Thanks for the login details, the login page is returning a 404 error though. Please check and post a working login page URL.

Best regards,
Rikard

June 16, 2023 at 11:44 am in reply to: Can’t edit imported demo #1410911

Rikard
Keymaster

Hi,

Thanks for sharing your experience, we’ll look into that further.

Best regards,
Rikard

June 15, 2023 at 8:28 pm in reply to: Forced redirect of my page #1410864

Rikard
Keymaster

Hey extraeyes,

Thanks for the update. So everything is working as it should now then?

Best regards,
Rikard

June 15, 2023 at 7:48 pm in reply to: Can’t edit imported demo #1410853

Rikard
Keymaster

Hi,

Great, I’m glad to hear that you made some progress. Does it work as expected if you recreate the slider as well?

Best regards,
Rikard

June 15, 2023 at 7:45 pm in reply to: Log messages input for Enfold contact form #1410852

Rikard
Keymaster

Hi,

Thanks for the feedback, we’ll look into adding functionality like that for a future version of the theme.

Best regards,
Rikard

June 15, 2023 at 7:44 pm in reply to: WooCommerce Blocks – Enfold Styling is Missing #1410851

Rikard
Keymaster

Hey Jason,

The theme styling will only apply to elements from the Layout Builder, we don’t have any plans on applying our own styling to Gutenberg blocks.

Best regards,
Rikard

June 15, 2023 at 7:41 pm in reply to: Avia editor stuck on preload #1410850

Rikard
Keymaster

Hi,

Thanks for that. Does it make any difference if you temporarily deactivate all plugins? If not, then please share server error logs and FTP login details with us.

Best regards,
Rikard

June 15, 2023 at 3:44 pm in reply to: Can’t edit imported demo #1410778

Rikard
Keymaster

Hi,

Could you try changing on your site URL to https on the page in private please?

Best regards,
Rikard

June 15, 2023 at 3:38 pm in reply to: Text does not appear or wrong in backend not visible #1410777

Rikard
Keymaster

Hi,

Thanks for the update. The WordPress login page is accessible now, but the login details you posted are not working. Please check and verify.

Best regards,
Rikard

June 15, 2023 at 3:36 pm in reply to: Picture Style circle in Google Chrome #1410776
Rikard
Keymaster
Hi,

Please try this CSS instead:
```
.avia-chrome .av-styling-circle .avia_image {
    overflow: auto !important;
}
```
Best regards,
Rikard
June 15, 2023 at 3:35 pm in reply to: handy (Small) menue problems on website #1410775

Rikard
Keymaster

Hi,

I can’t see that happening on my end, did you try loading the site in an incognito or private browser window on the devices in question?

Best regards,
Rikard

June 15, 2023 at 3:30 pm in reply to: How to display a preview of an particular post? #1410773

Rikard
Keymaster

Hi,

Thanks for the update, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 8,281 through 8,310 (of 93,428 total)

← 1 2 3 … 276 277 278 … 3,113 3,114 3,115 →