Page 2759 – Support | Kriesi.at – Premium WordPress Themes

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January 11, 2016 at 4:56 am in reply to: elements client and reactions #562891

Rikard
Keymaster

Hi,

2. I’m not sure what you mean by reactions, what element is that?

3. Do you mean that you want the images on the top of the page to be linked to a page and not the image?

4. Try using a square image instead, the settings are for the image to cover the area and the image you are using is rectangular in shape.

Thanks,
Rikard

January 11, 2016 at 4:50 am in reply to: show forms only after clicking #562890

Rikard
Keymaster

Hey jelle,

I’m not sure if it will work but you could try activating debug mode in order to see shortcode: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

You can then try to copy the contact form shortcode into the Accordion item.

Thanks,
Rikard

January 11, 2016 at 4:43 am in reply to: Font changed? #562885

Rikard
Keymaster

Hi,

Like I wrote in your other thread the details are not working, please check and send new ones.

Thanks,
Rikard

January 11, 2016 at 4:42 am in reply to: Problems with layout after update #562884
Rikard
Keymaster
Hi,

I tried copying your shortcode to a new page but it yields the same results unfortunately. Could you try recreating the page to see if that helps? Pay close attention to any added html markup which might be open as it tends to break the layout:
```
<strong>Bold text closed properly</strong>
```
Thanks,
Rikard
January 11, 2016 at 4:35 am in reply to: Navigation and anchors #562883

Rikard
Keymaster

Hi,

I’m having no luck with those details either, please verify that they are working before you post them.

Best regards,
Rikard

January 11, 2016 at 4:32 am in reply to: How to change header size on onepage template restaurant #562881

Rikard
Keymaster

Hi Andrea,

Glad we could help :-)

Cheers!
Rikard

January 11, 2016 at 4:30 am in reply to: Too much line spacing in the caption of Full Screen Slider #562880

Rikard
Keymaster

Hey adamjubert,

You don’t want the space between the first and second header, correct? Send us an admin login in private and we’ll have a closer look.

Thanks,
Rikard

January 10, 2016 at 7:02 am in reply to: Help getting back into site – locked out #562643

Rikard
Keymaster

Hi,

Please refer to the three previous answers I’ve given you.

Regards,
Rikard

January 10, 2016 at 6:55 am in reply to: No Documentation or support on connecting main menu: #562639

Rikard
Keymaster

Hi,

Try removing ?page_id=3343 from your links, if that doesn’t work then please post admin login details in private.

Best regards,
Rikard

January 10, 2016 at 6:43 am in reply to: Facebook Like-Plugin breaks Phone-Info-Bar #562630

Rikard
Keymaster

Hi,

Ok, great. Please let us know if you should need any more help on the topic.

Thanks,
Rikard

January 10, 2016 at 6:34 am in reply to: Image width blog post #562626

Rikard
Keymaster

Hey Charlotte,

I remember you wanting the content of your page to be a maximum of 800 pixels in a previous thread so displaying the image at that size will be very difficult. So please remove that code and we’ll have a look at it after that.

Regards,
Rikard

January 10, 2016 at 6:30 am in reply to: Add Edit link next to date #562625

Rikard
Keymaster

Hi Charlotte,

I’m not sure what you mean by that, a link for editing the post itself maybe?

Regards,
Rikard

January 10, 2016 at 6:29 am in reply to: Fullwidht Easyslide show #562624

Rikard
Keymaster

Hi,

You can set that in the options of the slider, the option is Slideshow control styling?

Best regards,
Rikard

January 10, 2016 at 6:26 am in reply to: Avia Layout Builder/Architect not loading anymore #562623

Rikard
Keymaster

Hi,

Ok great, please let us know if you should need any more help on the topic.

Thanks,
Rikard

January 10, 2016 at 6:18 am in reply to: How to hide sidebar margin? #562620
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold–>General Styling:
```
.content {
    border-right-width: 0px !important;
}
```
Best regards,
Rikard
January 10, 2016 at 6:15 am in reply to: Pagination problem with updating wordpress 4.4.1 #562618

Rikard
Keymaster

Hi,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

January 10, 2016 at 6:14 am in reply to: elements client and reactions #562617

Rikard
Keymaster

Hey jelle,

I’m not sure what you are referring to since you linked to the theme overview, click remove frame on the top right hand corner of the screen on the the link you posted and you will be able to copy the link directly to the demo page after that.

Regards,
Rikard

January 10, 2016 at 6:12 am in reply to: Transparant header when exceeding div #562615

Rikard
Keymaster

Hi,

Thanks for the screenshot, we will need a URL as well though.

Regards,
Rikard

January 10, 2016 at 6:10 am in reply to: URGENT: I have lost whole site but seem to get no response #562614

Rikard
Keymaster

Hi,

Please download a fresh copy of the theme from your Themeforest account and replace your current function.php with the fresh version. If you can’t work it out then send us necessary login details in the Private Content section of your reply.

Note that opening three separate threads for the same problem will not render in you getting help quicker and it will be confusing for both you and the moderators trying to help you. We help everyone on a first come first serve basis.

Thanks,
Rikard

January 10, 2016 at 6:03 am in reply to: Featured image slider personalized #562606
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold–>General Styling:
```
.home h2.avia-caption-title {
    color: black !important;
    font-size: 36px !important;
}
```
Regards,
Rikard
January 10, 2016 at 5:36 am in reply to: Issue with my blog page #562599
Rikard
Keymaster
Hi,

Ah, I see. Could you try deactivating all plugins to see if one of them is causing a conflict? If not then please send us admin login details in private.

Best regards,
Rikard
- This reply was modified 10 years, 2 months ago by Rikard.
January 10, 2016 at 5:32 am in reply to: My Logo/Partner Element does not slide automatically #562598

Rikard
Keymaster

Hi Tit,

Great, glad you got it working :-)

Thanks,
Rikard

January 10, 2016 at 5:31 am in reply to: image overlay footer #562595

Rikard
Keymaster

Hi,

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

January 10, 2016 at 5:30 am in reply to: Navigation and anchors #562594

Rikard
Keymaster

Hi,

Details are not working, please check them. You could try removing index.php from the URL.

Regards,
Rikard

January 10, 2016 at 5:23 am in reply to: Open PDF after form submission #562591

Rikard
Keymaster

Hi,

Great, glad you got it fixed :-)

Best regards,
Rikard

January 10, 2016 at 5:22 am in reply to: Problems with layout after update #562589

Rikard
Keymaster

Hi,

Thanks for the login but it doesn’t give me access to the WordPress dashboard, not sure why?

Best regards,
Rikard

January 10, 2016 at 5:17 am in reply to: Content Elements #562587

Rikard
Keymaster

Hi,

Ok, the dimensions look ok to me. What has it not changed from? I don’t think you will want a thinner sidebar because your content won’t fit otherwise.

Best regards,
Rikard

January 10, 2016 at 5:11 am in reply to: To clarify: tried to enter new Google font and have lost whole site #562586

Rikard
Keymaster

Hey CCOWWeb,

Please send us an admin login in private, and please don’t open more than one thread about the same problem in the future.

Best regards,
Rikard

January 10, 2016 at 5:09 am in reply to: Header Size Issue #562585

Rikard
Keymaster

Hi,

It’s displaying full width on my end, please try to clear your browser cache and reload a few times to see if that helps.

Regards,
Rikard

January 10, 2016 at 5:05 am in reply to: Tried to enter new Google font and have done something wrong #562584

Rikard
Keymaster

Hi,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Thanks,
Rikard
Author

Posts

Viewing 30 posts - 82,741 through 82,770 (of 93,540 total)

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