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Posts
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Hello!
My Avia Layout Builder is frozen and keeps on loading without ever showing the editable content. I think it happened after I hit “publish” for one site (home page) too many times, too quickly. Something snapped I guess and since then it keeps on loading in an endless loop. It works fine on the other pages however.
What happened there? How can I undo this? Help!
André
Hey André!
Send us a WordPress login and we’ll take a look.
Be sure that Enfold is updated to the latest version, 3.4.7, and that all plugins are deactivated while testing.
Best regards,
ElliottHi,
Could you try enabling debug mode in order to see shortcodes then copy/paste them to a new page to see if that helps?http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/
Best regards,
RikardHey!
After switching the builder to debug mode as described in the documentation, you should see the actual shortcode of the page below the advance layout builder.
Cheers!
IsmaelUnfortunately I don’t see the shortcode!
I put the following function code into the theme functions.php (the website doesn’t use a child theme):
if(isset($avia_config[‘use_child_theme_functions_only’])) return;
//set builder mode to debug
add_action(‘avia_builder_mode’, “builder_set_debug”);
function builder_set_debug()
{
return “debug”;
}Was that right? I don’t see any shortcode however under the avia builder..
Hey!
So it’s only that page that is having the problem? I would just delete the page and recreate it but you can enable the debug view to try and figure out which element is causing the issue if you wish.
Try installing a child theme and then add this in the child theme functions.php file.
add_action('avia_builder_mode', "builder_set_debug"); function builder_set_debug() { return "debug"; }Regards,
ElliottThanks! Yes it’s just one page (the home page) that won’t load the avia builder.
If I install a child theme, does that mean that all the layouts for all the pages I have created so far will get deleted? What’s the point of a child theme?
Thanks!
Hi!
It’s to do customizations that will be saved between updates. Actually I’m not sure if the layouts (templates you mean correct?) will carry over automatically. You can import the parent theme settings in Dashboard > Enfold > Import/Export though.
Regards,
ElliottYes the templates! Okay, if everything fails I will try that! I will probably delete the page first and create a new one and see how it goes!
Thanks so far!
Hello again!
I deactivated all plugins and then it seemed to work! But when I activated the plugins again it became even worse. Now I don’t have access to the page (backend) at all! When I go on it, it says:
Hi,
You most likely need to increase the memory allocated to PHP: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP. If you want access to the backend again then please navigate to your plugin folder via FTP and rename it to something other that plugins.
Thanks,
RikardHallo together.
I had this problem now for the second time. At the first time it disapeared by itself (i don´t know why).
On a newer project the problem remains and I cant find the reason. I tried everything what is suggested here and in other posts.
Nothing helps – it really sucks…But I found a way to handle the effect not the cause.
I duplated the page which didn´t load with a plugin like “Post Duplicator”, deleted the “problem-page”, remaned the copy-page and everything was fine.A fix of the cause whould be nice for the future.
have a nice day
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