Page 2749 – Support | Kriesi.at – Premium WordPress Themes

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January 18, 2016 at 6:46 am in reply to: Mobile menu error #566944

Rikard
Keymaster

Hi,

It’s working again, thanks. I checked your site on iphone4/chrome but I couldn’t see anything like that, we had a problem like the one you are describing in older versions but it was fixed a few months back. Please try to flush your browser cache and reload a few times to make sure that you are not getting cached results.

Best regards,
Rikard

January 18, 2016 at 6:38 am in reply to: Menù link to homepage section? #566941
Rikard
Keymaster
Hey fmrizzotti,

I’m guessing you want to link directly to an anchor? Please try something like this in your menu:
```
http://yoursite.com/#anchor
```
Regards,
Rikard
January 18, 2016 at 6:37 am in reply to: Insert fontello icon #566940

Rikard
Keymaster

Hi,

Could you provide us with a link to the site in question so that we can take a closer look please? A screenshot highlighting what you are trying to achieve might help us understand better as well.

Regards,
Rikard

January 18, 2016 at 6:35 am in reply to: Sub-Menue underline #566939

Rikard
Keymaster

Hi,

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

January 18, 2016 at 6:32 am in reply to: Portfolio item categories appear in postslider by update to 3.4.7 #566936

Rikard
Keymaster

Hi,

I’m guessing you didn’t have the CSS change in a child theme, correct? If you keep your customisations in child themes then they will override the parent and you will not have to change them back each time you update. I’m not sure where you added the change but please keep it in the child theme’s style.css or in Quick CSS to avoid losing it on updates.

Best regards,
Rikard

January 18, 2016 at 6:27 am in reply to: Enfold Facebook Likebox widget and Firefox Mozilla problem #566933

Rikard
Keymaster

Hi raffdes,

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

January 18, 2016 at 6:26 am in reply to: Closing up vertical space below Fullwidth Easy Slider caption #566932

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Cheers!
Rikard

January 18, 2016 at 6:25 am in reply to: White lines on 'AlternateSection" ? #566931
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold–>General Styling:
```
#photo {
    border-color: transparent !important;
}
```
Regards,
Rikard
January 18, 2016 at 6:21 am in reply to: Contact Form failing on mobile devices #566930

Rikard
Keymaster

Hi,

Sorry for the problems, please let us know if you should need any more help on the topic.

Regards,
Rikard

January 18, 2016 at 6:19 am in reply to: Activated Theme and now all I have is a White Screen #566929

Rikard
Keymaster

Hi jbtlong,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 18, 2016 at 6:17 am in reply to: Header social icons #566928
Rikard
Keymaster
Hi michael_world2cycle,

Please try the following in Quick CSS under Enfold–>General Styling:
```
#top #header_meta {
    background-color: white !important;
}
```
Best regards,
Rikard
January 18, 2016 at 6:14 am in reply to: startseite wird responsive anders dargestellt als unterseiten #566926
Rikard
Keymaster
Hi Thomas,

Please try the following in Quick CSS under Enfold–>General Styling:
```
@media only screen and (max-width: 767px) {
div .av_one_third {
    width:100% !important;
}
}
```
Regards,
Rikard
January 18, 2016 at 6:09 am in reply to: Animated Countdown language localization #566925

Rikard
Keymaster

Hi @sgugger,

Please start a new thread for your problem.

Best regards,
Rikard

January 18, 2016 at 6:07 am in reply to: Fixed Menu For Full Width? #566924

Rikard
Keymaster

Hi,

It would most likely take a lot of customisation unfortunately, but send us an admin login in private and we’ll have a look. There seems to be a password prompt before being able to access your site now as well, please send details for that too.

Thanks,
Rikard

January 18, 2016 at 6:05 am in reply to: Adding own image as logo leads to failures #566923

Rikard
Keymaster

Hi,

I’m not sure why but like you said, there is some markup missing there. Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Regards,
Rikard

January 18, 2016 at 5:35 am in reply to: move between pages are not available #566916
Rikard
Keymaster
Hi,

Ok, but that is not the error I’m getting, I’m restricted from accessing the login page (in private)

https://en.wikipedia.org/wiki/HTTP_403

Best regards,
Rikard
- This reply was modified 10 years, 2 months ago by Rikard.
January 18, 2016 at 5:32 am in reply to: Slider / Bilder werden nicht angezeigt #566914

Rikard
Keymaster

Hi,

Glad you got it working again, please let us know if you should need any more help on the topic.

Thanks,
Rikard

January 18, 2016 at 5:31 am in reply to: Remove padding in mobile version #566911

Rikard
Keymaster

Hi,

Please send us screenshots of what you would like to remove or change so that we can understand better what you are looking to achieve. We might need access to the backend as well if you could send login details in private as well.

Thanks,
Rikard

January 18, 2016 at 5:28 am in reply to: Portfolio Box : Center align header text and fix the text container size for all #566910
Rikard
Keymaster
Hi eisme,

Please try the following in Quick CSS under Enfold–>General Styling:
```
.page-id-512 .entry-content-header {
    text-align: center !important;
}

.page-id-512 .grid-content {
min-height: 70px !important;
}
```
Best regards,
Rikard
January 18, 2016 at 5:24 am in reply to: Video settings in Color section element #566909

Rikard
Keymaster

Hi,

Ok, please let us know if you should need any more help on the topic.

Regards,
Rikard

January 18, 2016 at 5:23 am in reply to: Decrease space #566908
Rikard
Keymaster
Hi Charlotte,

Please try the following in Quick CSS under Enfold–>General Styling:
```
.page-id-5638 .content {
    padding-bottom: 10px !important;
}
```
Regards,
Rikard
January 18, 2016 at 5:18 am in reply to: Masonry Gallery Load More #566905

Rikard
Keymaster

Hi,

No problem, please let us know if you should need any more help on the topic.

Regards,
Rikard

January 18, 2016 at 5:16 am in reply to: full width elelment (without the "container " div) #566904

Rikard
Keymaster

Hi,

Glad we could help :-)

Best regards,
Rikard

January 18, 2016 at 5:16 am in reply to: Move Text Block within Color Section #566903

Rikard
Keymaster

Hi,

Please try it at the top of the page, if you can’t work it out then please send us an admin login in private.

Best regards,
Rikard

January 18, 2016 at 5:12 am in reply to: CSS WooCommerce Checkout Fields #566902
Rikard
Keymaster
Hey themeforesttony,

Please try the following instead:
```
.woocommerce-checkout input {
color:red !important;
}
```
Thanks,
Rikard
January 18, 2016 at 5:00 am in reply to: Posts on archive pages the same #566900

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Thanks,
Rikard

January 18, 2016 at 4:57 am in reply to: Eliminate render-blocking JavaScript and CSS in above-the-fold content and more! #566899

Rikard
Keymaster

Hi,

Just as an example, try running google.com through their own tool: https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fwww.google.com, it’s a bit ironic, isn’t it?

Thanks,
Rikard

January 18, 2016 at 4:55 am in reply to: Eliminate render-blocking JavaScript and CSS in above-the-fold content and more! #566898

Rikard
Keymaster

Hi,

You will get that “error” on any page you analyse which is using JavaScript and CSS, all files are needed where they are for the look and functionality of the theme. Using a minify plugin will put all of the files the google tool doesn’t like together into one, but you will still get the same error afterwards.

If you reply to your own topic you send it to the back of our support queue so please try to refrain from doing that.

Thanks,
Rikard

January 18, 2016 at 4:50 am in reply to: Sidebar gone when logged in, but appears when logged out #566895

Rikard
Keymaster

Hi imarkinteractive,

I couldn’t see anything like that on my end, please try to flush your browser cache and reload a few times to see if that helps.

Best regards,
Rikard

January 18, 2016 at 4:46 am in reply to: Hide Tabs and Page Links in footer #566892

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Best regards,
Rikard
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Posts

Viewing 30 posts - 82,441 through 82,470 (of 93,540 total)

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