Page 2705 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 81,121 through 81,150 (of 93,546 total)

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February 24, 2016 at 7:35 am in reply to: Adding content in the header after the social profils #588188

Rikard
Keymaster

Hey Paul,

You could try adding a widget area to the header: http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/. We can help you out with styling once you’ve added it.

Best regards,
Rikard

February 24, 2016 at 7:33 am in reply to: Double tags when putting list in text block #588186

Rikard
Keymaster

Hi Sytse,

It’s a but yes but it’s fixed in the latest version of the theme (3.4.7) so please try to update to the latest version and it should be back to normal again. http://kriesi.at/documentation/enfold/updating-your-theme-files/

Regards,
Rikard

February 24, 2016 at 7:31 am in reply to: Post pre & next arrow linking #588184

Rikard
Keymaster

Hi Enffie,

Did you manage to get your problem solved? If not then please let us know and we’ll have a closer look.

Thanks,
Rikard

February 24, 2016 at 7:23 am in reply to: IconBox Icon font only showing Chinese characters #588179

Rikard
Keymaster

Hi BenjaminHD,

Please try the following: http://kriesi.at/documentation/enfold/enable-cors/

Best regards,
Rikard

February 24, 2016 at 7:20 am in reply to: issue in image post permalink #588178

Rikard
Keymaster

Hi,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 24, 2016 at 7:19 am in reply to: Change text for Read more link for blog excerpt #588177

Rikard
Keymaster

Hi Jennifer,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 24, 2016 at 7:17 am in reply to: Anchor takes me to a place on my page that I haven't set it to. #588176

Rikard
Keymaster

Hi Michael,

Great, glad we could help :-)

Best regards,
Rikard

February 24, 2016 at 7:12 am in reply to: Prevent preview image from showing on blog post only, not excerpt #588175

Rikard
Keymaster

Hi Jennifer,

You mean that you don’t want the image which is showing on the front page in the news section to show in the actual post, right? That is what happening on my end anyway. I might have misunderstood you so please try to explain a bit further if I have.

Best regards,
Rikard

February 24, 2016 at 7:08 am in reply to: Tag archive page different than category archive page #588173

Rikard
Keymaster

Hi,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 24, 2016 at 7:07 am in reply to: Twitter Feed not displaying full content #588170
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold–>General Styling:
```
section#widget-easy-twitter-feed-widget-kamn-2 {
    left: 0px !important;
}
```
Regards,
Rikard
February 24, 2016 at 7:03 am in reply to: Blog posts now showing up #588169

Rikard
Keymaster

Hi,

I get a 404 error on the regular WordPress login pages, could you post the login URL as well please?

Regards,
Rikard

February 24, 2016 at 7:00 am in reply to: Pressed multiple enter in text block with Avia Editor, It doesn't changed. #588167

Rikard
Keymaster

Hi,

Could you upgrade the account you posted to admin please?

Regards,
Rikard

February 24, 2016 at 6:53 am in reply to: demo images do not load #588166

Rikard
Keymaster

Hi,

Ok, please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

February 24, 2016 at 6:52 am in reply to: size of cart buttons in the sidebar not aligned and sized properly #588164

Rikard
Keymaster

Hi,

I did but I can’t see that error on my end, check screenshot in private. Are you seeing that on all or only one page? If only one then please link to it directly or explain further.

Regards,
Rikard

February 24, 2016 at 6:43 am in reply to: Footer Widgets Issue #588162

Rikard
Keymaster

Hi wesleysoccer,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

February 24, 2016 at 6:42 am in reply to: Styling the Mega Menu Column Title #588160

Rikard
Keymaster

Hi @SAdesignsUnltd,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply. You might want to start a new thread since the original poster will be able to see your details otherwise.

Best regards,
Rikard

February 24, 2016 at 6:39 am in reply to: search box in header on mobile #588159
Rikard
Keymaster
Hi,

No it should work simply copy/pasting it, not sure what your functions.php file looks like but the only thing to look out for it to not paste it after the end php code, it there is one:
```
?>
```
Thanks,
Rikard
February 24, 2016 at 6:37 am in reply to: sharing buttons not showing in masonry gallery and background images pinterest #588156

Rikard
Keymaster

Hi,

Not sure if you need any more help on the topic, please let us know if you should.

Regards,
Rikard

February 24, 2016 at 6:35 am in reply to: Google maps – adding many addresses #588155

Rikard
Keymaster

Hi,

Unfortunately not, the option which @tjswarbs78 mentioned is the only one available as of now.

Thanks,
Rikard

February 24, 2016 at 6:32 am in reply to: Fullwidth Slider on Blog page #588153

Rikard
Keymaster

Hi,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

February 24, 2016 at 6:31 am in reply to: Increasing mobile logo #588152

Rikard
Keymaster

Hi j_arendall,

Looks like you’ve got the site in maintenance mode, please post admin login details and we’ll have a closer look.

Regards,
Rikard

February 24, 2016 at 6:29 am in reply to: Removing Clickable Images "Link to" for all images #588151

Rikard
Keymaster

Hey tlchase,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

February 24, 2016 at 6:17 am in reply to: Sticky fullwidth Submenu at the bottom of the screen #588148

Rikard
Keymaster

Hi Michael,

Great, glad you got it working and thanks for sharing your solution!

Best regards,
Rikard

February 24, 2016 at 6:16 am in reply to: Footer Not acting responsive on Iphone #588147
Rikard
Keymaster
Hey mcmahon_pt,

Please try the following in Quick CSS under Enfold–>General Styling:
```
@media only screen and (max-width: 767px) {
#footer .av_one_fourth {
width:100% !important;
}
}
```
Regards,
Rikard
February 24, 2016 at 5:42 am in reply to: API Key Disappeared #588132

Rikard
Keymaster

Hi Mimi,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply. Please try to be as precise as possible about the problems you are having, it’s difficult for us to understand what “behaving strange” actually means :-)

Thanks,
Rikard

February 24, 2016 at 5:37 am in reply to: Website completely down after update Enfold #588130

Rikard
Keymaster

Hi,

You will need to install FTP software, many users like Filezilla for instance. You can then find the theme files in your WordPress installation under wp-content/themes/enfold. If you don’t have FTP login details you can get them from your hosting provider.

Thanks,
Rikard

February 24, 2016 at 5:33 am in reply to: Problem(s) with Enfold's "Custom Widget Area". #588128

Rikard
Keymaster

Hi,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

February 24, 2016 at 5:31 am in reply to: Column 1 Footer Widget as Pages #588127

Rikard
Keymaster

Hey yes9310,

You can set the number of footer columns you want to display under Enfold–>Footer.

Thanks,
Rikard

February 24, 2016 at 5:30 am in reply to: Changes on the starting page not showing when logged out #588125

Rikard
Keymaster

Hey McGawain,

I can’t see any difference between your front- and backend, please try to clear your browser cache and reload a few times to see if that helps. You probably want to clear the cache and disable your caching plugins when trying to see recent changes.

Regards,
Rikard

February 24, 2016 at 5:25 am in reply to: To get support via forums, do we need an active support plan on ThemeForest? #588123

Rikard
Keymaster

Hi Matt,

At the moment there will be no changes to our support, but we are developing a new support system which will check if user have a valid support license, so when that is in place you will need to purchase the extra license in order to continue to get support.

Thanks,
Rikard
Author

Posts

Viewing 30 posts - 81,121 through 81,150 (of 93,546 total)

← 1 2 3 … 2,704 2,705 2,706 … 3,117 3,118 3,119 →