Page 2636 – Support | Kriesi.at – Premium WordPress Themes

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April 25, 2016 at 5:46 am in reply to: HTTP error #620995

Rikard
Keymaster

Hi Fleur,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

April 25, 2016 at 5:42 am in reply to: Using Enfold Fonts #620992

Rikard
Keymaster

Hey Chris,

What CSS are you using? Please post a link to your site so that we can have a closer look, also try to point out the changes you are trying to make.

Best regards,
Rikard

April 25, 2016 at 5:34 am in reply to: Plugin #620987

Rikard
Keymaster

Hi,

Great, glad you got it working :-)

Thanks,
Rikard

April 25, 2016 at 5:32 am in reply to: Unwanted Sidebar after WP 4.5 update #620985

Rikard
Keymaster

Hi,

I’m not sure what is going on there, could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

April 25, 2016 at 5:27 am in reply to: Transparent header button color changes on scroll #620984

Rikard
Keymaster

Hi Richard,

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

April 25, 2016 at 5:25 am in reply to: sport fonts in Fontello #620982

Rikard
Keymaster

Hi,

Ok, glad we could help. Please let us know if you should need any more help on the topic.

Thanks,
Rikard

April 25, 2016 at 5:21 am in reply to: Enfold-Menü weg + weitere Probleme nach Update #620977

Rikard
Keymaster

Hallo,

Mein deutsch ist nicht perfekt aber ich glaube du hast dein problem gelöst?

Grüss,
Rikard

April 25, 2016 at 5:16 am in reply to: Customize contact form #620975
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold–>General Styling:
```
.page-id-32 label {
color: red;
}

.page-id-32 label .required {
color: yellow;
}
```
Regards,
Rikard
April 25, 2016 at 5:10 am in reply to: Formatting Portfolio Search Options #620971

Rikard
Keymaster

Hi,

Ok great, thanks for letting us know.

Regards,
Rikard

April 25, 2016 at 5:09 am in reply to: Spacing Between Items #620970

Rikard
Keymaster

Hi,

Not sure what’s going on there but it looks like you are using some sort of plugin to generate that content? Send us admin login details in private so that we can have a closer look please.

Regards,
Rikard

April 25, 2016 at 5:05 am in reply to: Display / responsive issue on iPads #620966

Rikard
Keymaster

Hi,

Ok great, I’ll close the thread then. Please start a new one if you should need any further help.

Regards,
Rikard

April 25, 2016 at 5:00 am in reply to: Masonry Gallery Caption Tooltip #620963

Rikard
Keymaster

Hi,

Sorry but I don’t think that would be possible, we have little control of default browser behaviour unfortunately.

Best regards,
Rikard

April 25, 2016 at 4:58 am in reply to: Replace the Enfold quantity selector with the default woocommerce selector #620961

Rikard
Keymaster

Hi Shorty05,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

April 25, 2016 at 4:57 am in reply to: Blog Styling Button weiterlesen not shown correctly #620960

Rikard
Keymaster

Hi,

Great, glad you got it working :-)

Regards,
Rikard

April 25, 2016 at 4:56 am in reply to: HTTP Error with Media Upload #620958

Rikard
Keymaster

Hi @FayeMcC,

I tried to upload the Kriesi logo and had no problems doing so, please check link in private. Could you upload an image you are having problems with to a service like imgur.com so that we can have a go from our end please?

@ShaikhHafizurRahman, please open a new thread an post admin login details in private so that we can have a look.

Thanks,
Rikard

April 25, 2016 at 4:50 am in reply to: Wordpres Audio Keeps Playing after Closing Ajax Portfolio Item #620954

Rikard
Keymaster

Hi,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

April 25, 2016 at 4:49 am in reply to: Freeze after watching a video! #620952

Rikard
Keymaster

Hi,

Ok great, please let us know if you should need any more help on the topic.

Thanks,
Rikard

April 23, 2016 at 11:33 am in reply to: Back ground color box – round edges #620472

Rikard
Keymaster

Hi mobilesolutions,

Looks like you haven’t specified a value? Try to put px after 30 and see what happens.

Regards,
Rikard

April 23, 2016 at 11:31 am in reply to: Problem After 4.5 Update: Finding the Faulty Javascript #620470

Rikard
Keymaster

Hey hypergolica,

There’s not really a culprit in this case, the problem was that WordPress core updated jQuery to a version which was not compatible with most plugins and our themes as well unfortunately. Updating to the latest version (3.5.3) should fix the issue though and you shouldn’t need the extra piece of code anymore after that.

Best regards,
Rikard

April 23, 2016 at 11:25 am in reply to: Sidebar not Showing #620467

Rikard
Keymaster

Hi,

I’m not sure what is causing that problem to be honest, but it has something to do with displaying the map element full width. Would you be ok with adding it inside a 1/1 element instead? I think that should work out and look good at the same time.

Thanks,
Rikard

April 23, 2016 at 11:21 am in reply to: Spacing Between Items #620465

Rikard
Keymaster

Hey jdrakeproductions,

Looks like you linked to a 404 page, could you check the link please?

Best regards,
Rikard

April 23, 2016 at 11:20 am in reply to: still having problems with enfold #620464

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

April 23, 2016 at 11:15 am in reply to: Content not showing #620462

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Best regards,
Rikard

April 23, 2016 at 11:13 am in reply to: Email icon #620461

Rikard
Keymaster

Hi,

I get the email in private when I try it, could you try to clear your browser cache and reload few times. You might need to disable your caching plugin as well.

Regards,
Rikard

April 23, 2016 at 11:09 am in reply to: Remove automatic lightbox link of featured image (post) #620460

Rikard
Keymaster

Hi grupoabades,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

April 23, 2016 at 11:06 am in reply to: Enfold + WPML: Spanish version of the homepage does not work #620459

Rikard
Keymaster

Hey DrosCR,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Thanks,
Rikard

April 23, 2016 at 11:04 am in reply to: Mobile Menu Issue Reported on iPhone 6plus. OS 9.3.1 #620458
Rikard
Keymaster
Hi pauljhickey,

It looks fine on my end using iphone6s/chrome. If you should have any further problems you can use the following code to set the pixel width when the mobile menu activates:
```
@media only screen and (max-width: 1024px) {
nav.main_menu {display:none !important;}
#advanced_menu_toggle, #advanced_menu_hide {display:block !important;}
}
```
Adjust the value 1024 to the value of your liking.

Regards,
Rikard
April 23, 2016 at 11:00 am in reply to: New page is appearing blank with no content #620456

Rikard
Keymaster

Hi,

I checked the first page you are having problems with, what happens if you remove the code block? There might be a conflict with the code you are using.

Regards,
Rikard

April 23, 2016 at 10:51 am in reply to: Unwanted Sidebar after WP 4.5 update #620454

Rikard
Keymaster

Hi,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

April 23, 2016 at 10:51 am in reply to: Display / responsive issue on iPads #620453

Rikard
Keymaster

Hi,

Not sure if that solved you problem so let us know if you should need any help on the topic.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 79,051 through 79,080 (of 93,562 total)

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