Page 2613 – Support | Kriesi.at – Premium WordPress Themes

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May 16, 2016 at 5:15 am in reply to: problem with site url #632709

Rikard
Keymaster

Hi amyreiley,

Moving your site should not be a problem for someone who knows what they are doing. My guess is that your developer installed WordPress in a folder called WordPress and not in the root folder. You might be able to change that yourself under Settings–>General with the WordPress Address (URL) and Site Address (URL) settings though but I’m not 100% sure. If you should need a freelancer to help you out we recommend Codeable.

Best regards,
Rikard

May 16, 2016 at 5:09 am in reply to: Enable to view code in Avia Layout Builder #632706

Rikard
Keymaster

Hey shalenie,

Please try to activate debug mode in order to see the builder shortcode: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Best regards,
Rikard

May 16, 2016 at 5:07 am in reply to: Ninja Forms – Redirect Not working #632705

Rikard
Keymaster

Hey ycoleman31,

It might be a good idea to contact the plugin authors first as they know their product better than us. If you should need more help from us then please post admin login details in private so that we can have a closer look.

Thanks,
Rikard

May 16, 2016 at 5:05 am in reply to: Photos are gone #632704

Rikard
Keymaster

Hi jrock1058,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

May 16, 2016 at 5:03 am in reply to: Portfolio Permalink Adjustment #632703

Rikard
Keymaster

Hi Mohamed,

You can change your permalink setting under Settings–>Permalinks in the WordPress menu.

Best regards,
Rikard

May 16, 2016 at 5:02 am in reply to: Javascript error #632702

Rikard
Keymaster

Hi,

Great, glad you found the problem. Let us know if you should need any further help on the topic.

Regards,
Rikard

May 16, 2016 at 5:00 am in reply to: Place a small image/icon to fix position like (position like scroll-top-link) #632701

Rikard
Keymaster

Hi,

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

May 16, 2016 at 4:59 am in reply to: Mobile submenu overlaps with main menu #632700

Rikard
Keymaster

Hi 1039 Online,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

May 16, 2016 at 4:58 am in reply to: Deleted Image left remnants #632699

Rikard
Keymaster

Hi,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

May 16, 2016 at 4:57 am in reply to: WordPress 4.5 Update Issues #632696

Rikard
Keymaster

Hi,

Please try the following plugin in order to remove WordPress transients: https://wordpress.org/plugins/artiss-transient-cleaner/. Also check the credentials for theme updates to make sure they are correct.

Best regards,
Rikard

May 16, 2016 at 4:55 am in reply to: Cannot see my site on my mobile device after installing the WPtouch Mobile plugi #632694

Rikard
Keymaster

Hi,

I’m not familiar with that plugin but it seems to do exactly what the theme does by default – adding a mobile menu button to the top right of the site? Right now you have two buttons doing basically the same thing. Not sure exactly what it is you are looking to achieve?

Thanks,
Rikard

May 16, 2016 at 4:48 am in reply to: Can't see text on colored buttons! #632688
Rikard
Keymaster
Hi lindaman1,

Please try the following in Quick CSS under Enfold–>General Styling:
```
.menu-item-top-level-5 a .avia-menu-text, .menu-item-top-level-6 a .avia-menu-text {
color:white !important;
}
```
Cheers!
Rikard
May 16, 2016 at 4:46 am in reply to: Add space around image+caption in WYSIWYG once border has been eliminated? #632685

Rikard
Keymaster

Hi missouriartscouncil,

Could you provide us with a link to the site in question so that we can take a closer look please?

Thanks,
Rikard

May 16, 2016 at 4:44 am in reply to: Cropping of portfolio items #632682

Rikard
Keymaster

Hi,

Great, glad you got it working :-)

Best regards,
Rikard

May 16, 2016 at 4:42 am in reply to: disable mobile submenu items #632679

Rikard
Keymaster

Hi,

Ok great, glad you got it working :-)

Best regards,
Rikard

May 16, 2016 at 4:39 am in reply to: Change numbers to hotspots #632675

Rikard
Keymaster

Hey neburayar,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

May 16, 2016 at 4:38 am in reply to: Woocommerce product columns #632673

Rikard
Keymaster

Hi Nigel,

Great, please let us know if you should need any more help on the topic.

Regards,
Rikard

May 16, 2016 at 4:38 am in reply to: How to change the Date Variable that is sent out via the contact form? #632672

Rikard
Keymaster

Hi TekBull,

Could you provide us with a link to the site in question so that we can take a closer look please?

Thanks,
Rikard

May 16, 2016 at 4:36 am in reply to: css in child theme #632671

Rikard
Keymaster

Hi peanuttario,

Yes I think reuploading the file should help, please try that to see if it helps.

Thanks,
Rikard

May 16, 2016 at 4:34 am in reply to: Avia Layout Builder Not Working with WordPress 4.5 Update #632667

Rikard
Keymaster

Hi Charles,

Your builder is working fine on my end, please try to clear your browser cache and reload a few times to see if that helps. You could also try a different machine and/or browser.

Thanks,
Rikard

May 16, 2016 at 4:30 am in reply to: Full-width background color or image for main menu #632665
Rikard
Keymaster
Hi mgyura,

Please try the following in Quick CSS under Enfold–>General Styling:
```
#header_main_alternate {
    background-color: green !important;
}
```
Regards,
Rikard
May 16, 2016 at 4:27 am in reply to: Meta keywords not found with Yoast SEO #632664

Rikard
Keymaster

Hey Alternalab,

I’m not familiar with Moz Toolbar. Do you have the keywords you want on the page? If so I think you can ignore what the toolbar is saying.

Thanks,
Rikard

May 16, 2016 at 4:25 am in reply to: Issues with uploading images after update #632660

Rikard
Keymaster

Hi,

Great, thanks for the feedback @woodycarr :-)

Regards,
Rikard

May 16, 2016 at 4:23 am in reply to: Custom footer display #632659

Rikard
Keymaster

Hi Fulvio,

Great, glad you got it working :-)

Thanks,
Rikard

May 16, 2016 at 4:21 am in reply to: Photos in Grid Row not filling full vertical space despite adequate image size #632657

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Regards,
Rikard

May 16, 2016 at 4:20 am in reply to: Lost Activation #632656

Rikard
Keymaster

Hi stewartlgraham,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Thanks,
Rikard

May 16, 2016 at 4:15 am in reply to: Increase Icon Size Within Tabs Element Title Area #632654
Rikard
Keymaster
Hi Nathan,

Please try the following in Quick CSS under Enfold–>General Styling:
```
span.tab_icon {
font-size: 25px !important;
}
```
Best regards,
Rikard
May 16, 2016 at 4:11 am in reply to: Remove portfolio title and breadcrumb on home page #632652
Rikard
Keymaster
Hi Maggie,

Please try the following in Quick CSS under Enfold–>General Styling:
```
#js_sort_items {
display:none !important;
}
```
Regards,
Rikard
May 16, 2016 at 4:09 am in reply to: Social Media Icons not showing up in mobile/responsive #632651
Rikard
Keymaster
Hi khickman,

They are displaying fine on my end using latest version of Chrome, could you try to clear your browser cache and reload a few times to see if that helps please?

Try the following CSS to make the phone number black on mobile:
```
@media only screen and (max-width: 767px) {
.phone-info span {
color:black !important;
}
}
```
Regards,
Rikard
May 15, 2016 at 9:28 am in reply to: Avia layout builder not loading #632481

Rikard
Keymaster

Hi,

Ok great, glad you found the problem. Please let us know if you should need any more help on the topic.

Regards,
Rikard
Author

Posts

Viewing 30 posts - 78,361 through 78,390 (of 93,572 total)

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