Page 2569 – Support | Kriesi.at – Premium WordPress Themes

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June 24, 2016 at 7:21 am in reply to: Translation issue #652889

Rikard
Keymaster

Hi,

We will need a URL to the site as well, please share that also :-)

Regards,
Rikard

June 24, 2016 at 7:20 am in reply to: enfold – download new demo #652888

Rikard
Keymaster

Hey Lori,

You can download demos by going to Enfold–>Demo Import

Best regards,
Rikard

June 24, 2016 at 7:16 am in reply to: Pointer events on single blog page #652885
Rikard
Keymaster
Hey Uri_Berry,

Please try this instead:
```
.single .big-preview a {
pointer-events:none !important;
}
```
Regards,
Rikard
June 24, 2016 at 7:10 am in reply to: Portfolio isn't available #652880

Rikard
Keymaster

Hi,

Great, if you can share what you did it might help someone else in the same situation.

Thanks,
Rikard

June 24, 2016 at 7:07 am in reply to: Enfold and Events Calendar Pro – display problems and missing settings #652877

Rikard
Keymaster

Hi,

I’m getting the same error message on both pages you linked to unfortunately :/

Best regards,
Rikard

June 24, 2016 at 7:04 am in reply to: MapSVG full width colour section #652875

Rikard
Keymaster

Hi danneeroy,

Please post admin login details in private and point out the page you are trying this on so that we can have a closer look.

Best regards,
Rikard

June 24, 2016 at 6:59 am in reply to: Best way to add social media icons grouping on any page #652873

Rikard
Keymaster

Hey since1794,

I’m not sure I understand what you mean by that, could you link to the site in question and try to explain a bit further please? A screenshot highlighting the changes you would like might help as well.

Thanks,
Rikard

June 24, 2016 at 6:55 am in reply to: Can I add a header image in the blog page? #652871

Rikard
Keymaster

Hi bauchope,

I’m not sure I understand what you mean by that, maybe adding a widget area to the header? http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/

Best regards,
Rikard

June 24, 2016 at 6:54 am in reply to: Columns not responsive if first thing in page is Color Section #652870

Rikard
Keymaster

Hi,

Ok great, glad you got it working :-)

Regards,
Rikard

June 24, 2016 at 6:51 am in reply to: Masonry Gallery to open Youtube hosted video in a lightbox #652869

Rikard
Keymaster

Hi Sean,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

June 24, 2016 at 6:50 am in reply to: Content in Aviva builder disappears on save #652867
Rikard
Keymaster
Hi,

Ok, thanks for the feedback. Be careful to close any html markup properly as it breaks the builder otherwise, it’s likely that you had some unclosed markup on the page:
```
<strong>Bold text closed properly</strong>
```
Best regards,
Rikard
- This reply was modified 9 years, 10 months ago by Rikard.
June 24, 2016 at 6:42 am in reply to: Slow Backend when editing page #652863

Rikard
Keymaster

Hi,

I edited the last text block on the page but I couldn’t see anything taking a long time, saving the page took a few seconds. It might be that you had a bad connection at the time or that the server was busy, could you try again please?

Thanks,
Rikard

June 24, 2016 at 6:38 am in reply to: Slideshow Inner Caption #652862

Rikard
Keymaster

Hi Esteban,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

June 24, 2016 at 6:37 am in reply to: spinning wheel on page #652861

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for sharing what you did :-)

Best regards,
Rikard

June 24, 2016 at 6:32 am in reply to: Issues importing default demo #652857

Rikard
Keymaster

Hey Andreas,

Ok, thanks for letting us know.

Regards,
Rikard

June 24, 2016 at 6:31 am in reply to: Highlight sub menu item #652856

Rikard
Keymaster

Hi Andreas,

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

June 24, 2016 at 6:30 am in reply to: Paragraph font defaults #652855

Rikard
Keymaster

Hi taoleo,

I’m not familiar with that plugin unfortunately, could you try importing the fonts directly to the theme instead maybe? http://kriesi.at/documentation/enfold/register-additional-google-fonts-for-theme-options/

Thanks,
Rikard

June 24, 2016 at 6:28 am in reply to: Google Maps Isn't Working #652854

Rikard
Keymaster

Hi cheneaugallery,

Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out the page where you are having problems.

Thanks,
Rikard

June 24, 2016 at 6:26 am in reply to: AVIA Builder error in editor's account #652853

Rikard
Keymaster

Hi,

Thanks for the details, could you try deactivating all plugins to see if one of them is causing a conflict please?

Thanks,
Rikard

June 24, 2016 at 6:18 am in reply to: The contact form doesn't save change the input that i just put in! #652851

Rikard
Keymaster

Hey sarutty,

Could you try to delete the element, save the page then try to add it again please?

Best regards,
Rikard

June 24, 2016 at 6:12 am in reply to: Adjust logo vertically #652849
Rikard
Keymaster
Hi Peter,

Please try the following in Quick CSS under Enfold–>General Styling:
```
strong.logo img {
padding-top: 10px;
}
```
Thanks,
Rikard
June 24, 2016 at 6:10 am in reply to: Reduce Vertical Gap Between Layout Element #652847

Rikard
Keymaster

Hi,

Great, please let us know if you should need any more help on the topic.

Regards,
Rikard

June 24, 2016 at 6:08 am in reply to: Import Demo query #652845

Rikard
Keymaster

Hi,

Ok great, glad you got it working.

Best regards,
Rikard

June 24, 2016 at 6:07 am in reply to: Mega menu sb menu position #652844

Rikard
Keymaster

Hi Ikyo,

Could you provide us with a link to the site in question so that we can take a closer look please?

Thanks,
Rikard

June 24, 2016 at 6:06 am in reply to: Switching from Enfold theme to Enfold Child #652843

Rikard
Keymaster

Hi seanchk,

If you use the import/export function for your settings you should not have any problems, you might need to toggle a setting or two once you have imported the settings to your child and save again for them to activate though.

Thanks,
Rikard

June 24, 2016 at 6:01 am in reply to: problems installing Enfold #652840

Rikard
Keymaster

Hi KingFilly,

Please try to log out of WordPress, clear your browser cache, restart and try again. If that doesn’t work then please post admin login details in private and we’ll have a closer look at your installation.

Regards,
Rikard

June 24, 2016 at 5:46 am in reply to: Text Block issue #652833

Rikard
Keymaster

Hi,

Ok, thanks for checking. You are getting this error on the page (in private)

Could you ask you hosting provider why you are getting a 501 error on that file please? Also, please upgrade the account you posted to admin so that we can see everything on your installation.

Regards,
Rikard

June 24, 2016 at 5:41 am in reply to: Header Title and Breadcrumbs #652830

Rikard
Keymaster

Hi gideonklein,

We can help you if you provide us some information to work with, please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

June 24, 2016 at 5:38 am in reply to: Layerslider background #652829

Rikard
Keymaster

Hi,

Ok, glad you got it working.

Regards,
Rikard

June 24, 2016 at 5:29 am in reply to: WooCommerce Update Cart button #652828

Rikard
Keymaster

Hi,

Great, glad you got it working :-)

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 77,041 through 77,070 (of 93,582 total)

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