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  • #652424

    Hello – was hoping you could perhaps, provide support for this. I have also contact WooThemes…
    The Update Cart button on View Cart screen does not work. Please follow URL link and select a product. Add the product to cart and view cart. Increase the product quantity and select Update Cart. Nothing happens…
    Thank you

    #652448

    I have the same issue, looks like the only fix is here:
    (Purchase code hidden if logged out) /#post-650161″>https://kriesi.at/support/topic/ (Purchase code hidden if logged out) /#post-650161

    • This reply was modified 3 years, 2 months ago by  gregwarley.
    #652491

    Works like a charm – thank you…

    #652828

    Hi,

    Great, glad you got it working :-)

    Best regards,
    Rikard

    #681644

    Hello,

    Just followed the instruction and the issue of updating cart on cart page isnt still working, need this resolved urgently. An acknowledgment is appreciated. Thank you.

    JD

    • This reply was modified 2 years, 11 months ago by  ambilite.
    #681934

    Hi,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #681971

    Hi Rikard,

    Need a email address to mail you the temp admin account, is there anything we can do without sharing an admin account? Thank you.

    Regards,
    JD

    #682440

    Hi,

    You can use any email you like, we only need a user and pass. Please post them in the Private Content section of your reply.

    Thanks,
    Rikard

    #682507

    Hi Rikard,

    I really think there is should be a better way of troubleshooting rather than sharing admin level password.

    Regards,
    JD

    #682999

    Hi JD,

    Ok, if you know of any then please share :-)

    You are using an old version of the theme, please try updating to the latest version (3.7.1) to see if that helps: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Thanks,
    Rikard

    #683040

    Hi Rikard,

    We have updated the theme and applied the fix woocommerce-mod.js, still the update cart button on ../cart page doesnt get triggered.

    JD

    #683604

    Hi Rikard,

    Now the ‘update cart’ on http://www.example.com/cart page is disabled. Could you kindly help resolve this issue as we are planning a bit campaign to drive a lot of traffic to the website. Thank you.

    JD

    #684845

    Hey!

    @ambilite: Please remove the js modification then upgrade the theme to version 3.7.1. The patch or fix for specific issue is included in the latest version of the theme.

    Best regards,
    Ismael

    #684867

    Thank you Ismael,

    That resolved the problem, have a great day.

    JD

    #685532

    Hi JD,

    Great, glad you got it working :-)

    Please let us know if you should need any further help on the topic.

    Thanks,
    Rikard

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