Page 241 – Support | Kriesi.at – Premium WordPress Themes

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October 28, 2023 at 12:45 pm in reply to: info latest version of enfold #1423947

Rikard
Keymaster

Hey Sara,

Yes it does. I would recommend that you perform the update on a staging site first, or at least keep backups of your site before updating though.

Best regards,
Rikard

October 28, 2023 at 12:43 pm in reply to: PHP warnings after update to PHP 8.1 #1423946

Rikard
Keymaster

Hi Paul,

Sure thing, we’ll leave it open :-)

Best regards,
Rikard

October 27, 2023 at 10:31 am in reply to: PHP warnings after update to PHP 8.1 #1423894

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 27, 2023 at 10:25 am in reply to: Simplest and most popular WordPress Theme #1423893

Rikard
Keymaster

Hey Michi,

We actually only offer one theme, which is Enfold. Maybe you are referring to the demos? If so, then those are all included and can be imported in the theme options. You can see all the demos here: https://kriesi.at/themes/enfold-overview/

Best regards,
Rikard

October 27, 2023 at 10:22 am in reply to: Table of Contents Plugins not working #1423891

Rikard
Keymaster

Hi,

Thanks for that. The regular WordPress login URLs don’t seem to work, could you share the login page URL in private as well please?

Best regards,
Rikard

October 27, 2023 at 10:16 am in reply to: Blog Posts Grid Titles Font size Quick CSS and more #1423890
Rikard
Keymaster
Hi,

That is totally fine, we deserve it. No request should be left unanswered for that long, we should improve on that for sure.

Please try this CSS as well to remove the grey border:
```
.container_wrap {
    border-top-width: 0;
}
```
Best regards,
Rikard
October 26, 2023 at 5:14 pm in reply to: How to center a bulleted list without losing the bullets #1423811

Rikard
Keymaster

Hey Kristi,

Do you mean that you want everything centered in your lists? If so, then please add a CSS class to the list, so that we can target it easier. The class could be called centered-list or something similar.

Best regards,
Rikard

October 26, 2023 at 5:09 pm in reply to: Blog Posts Grid Titles Font size Quick CSS and more #1423809
Rikard
Keymaster
Hi,

Sorry for the late reply.

1. You might want to consider a different layout option, as the title text has to be really small in order to it to fit properly. If you still want to make the titles smaller, then please try CSS like this:
```
.page-id-2477 #after_section_1 .avia-content-slider h3 {
  font-size: 14px;
}
```
2. Please try the following CSS to hide the categories:
```
.page-id-2477 #after_section_1 .avia-content-slider .blog-categories  {
  display: none; 
}
```
3. You could add the latest post to a dedicated category, then select that category in the Blog Posts element. Once you write a new post, then you can remove the category from the second latest post and add it to the latest. There is unfortunately no option to only show the latest post at the moment.

Best regards,
Rikard
October 26, 2023 at 5:01 pm in reply to: bands of the gallery #1423807

Rikard
Keymaster

Hey Gianluca,

I’m not sure I understand what you are referring to or want to change, could you share screenshots highlighting both problems please?

Best regards,
Rikard

October 26, 2023 at 4:57 pm in reply to: Mouse Hover, white #1423806

Rikard
Keymaster

Hi,

I can’t see any problems on my end. The CSS is applying, and it’s possible to open the articles as well. Please let us know how to reproduce the problem you are seeing on your end.

Best regards,
Rikard

October 26, 2023 at 4:53 pm in reply to: HELP!! Suddenly troubles with layout #1423805

Rikard
Keymaster

Hi kewebworks,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site. We can’t help more than one user per thread unfortunately.

Best regards,
Rikard

October 26, 2023 at 4:51 pm in reply to: HELP!! Suddenly troubles with layout #1423804

Rikard
Keymaster

Hi Karin,

I’ve updated the theme for you without any problem, please review your site.

Best regards,
Rikard

October 26, 2023 at 4:34 pm in reply to: URL #1423803

Rikard
Keymaster

Hi,

Thanks for the update. There’s nothing like that in the theme by default unfortunately. You could try using code like this though: https://stackoverflow.com/questions/5379752/css-style-external-links, or try looking for a plugin which would implement such functionality for you.

Best regards,
Rikard

October 26, 2023 at 4:31 pm in reply to: Problem mit Responsive bei 768 #1423802

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 26, 2023 at 4:30 pm in reply to: Bought 2 licenses but don't know where the number is #1423801

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 26, 2023 at 4:29 pm in reply to: Help with spacing on my website #1423800

Rikard
Keymaster

Hey andersjensen055,

You can use a divider/white space element to increase space between elements. We can’t say why the text in the blue box is aligning like that unless we can actually inspect it on your site.

Best regards,
Rikard

October 26, 2023 at 4:27 pm in reply to: Embedding a Facebook Video #1423799

Rikard
Keymaster

Hi,

Thanks for the update. We are here to help out with the Enfold theme, we can’t help you out with sharing videos from Facebook unfortunately.

Best regards,
Rikard

October 26, 2023 at 4:26 pm in reply to: AVADA COMPATIBLE WITH LATEST VERSION MARIA DB #1423798

Rikard
Keymaster

Hi,

We can’t say if you are going to run into any problems or not, so please update on a staging site first.

Best regards,
Rikard

October 26, 2023 at 4:25 pm in reply to: PHP warnings after update to PHP 8.1 #1423797

Rikard
Keymaster

Hey Paul,

Which version of the theme are you running?

Best regards,
Rikard

October 26, 2023 at 4:24 pm in reply to: Update #1423796

Rikard
Keymaster

Hi,

Thanks for letting us know, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 26, 2023 at 4:23 pm in reply to: Website down due to enfold theme erroe #1423795

Rikard
Keymaster

Hey jiamin,

Please share server error logs with us in private.

Best regards,
Rikard

October 26, 2023 at 4:22 pm in reply to: ?avia_forced_reroute=1 #1423794

Rikard
Keymaster

Hi,

Great, I’m glad that you found the problem. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 26, 2023 at 4:22 pm in reply to: Enfold not working #1423793

Rikard
Keymaster

Hey luckyday4,

Thanks for the login details. I’m seeing 410 error messages on the WordPress file in private, please try reaching out to your hosting provider to check why the server is returning that error code.

Best regards,
Rikard

October 26, 2023 at 4:19 pm in reply to: Table of Contents Plugins not working #1423792

Rikard
Keymaster

Hi,

Thanks for that. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

October 26, 2023 at 4:17 pm in reply to: Updated licence #1423790

Rikard
Keymaster

Hey Helen,

Access to our support forum and access to updates/downloads from Themeforest are two different things. If updates are not coming through via a the theme backend, then please make sure that you have registered your theme license first of all: https://kriesi.at/documentation/enfold/theme-registration/. If the updates should not come through after that either, then please try using this plugin: https://envato.com/market-plugin/

If you need to extend your support period, which gives you access to our support forum, then please follow this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

Best regards,
Rikard

October 26, 2023 at 11:53 am in reply to: Embedding a Facebook Video #1423774

Rikard
Keymaster

Hey woogie07,

The Video element doesn’t support Facebook videos. Maybe this will help you out? https://www.facebook.com/help/1570724596499071

Best regards,
Rikard

October 26, 2023 at 11:21 am in reply to: Update #1423767

Rikard
Keymaster

Hi,

Great, I’m glad to hear that you got things working. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 26, 2023 at 11:21 am in reply to: Enfold Update Just Broke My Site! :/ #1423766

Rikard
Keymaster

Hi,

Great, I’m glad to hear that things are working as expected for you now. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 26, 2023 at 11:20 am in reply to: Bought 2 licenses but don't know where the number is #1423765

Rikard
Keymaster

Hey Katja,

Thanks for reaching out to us. Are you looking for your purchase codes? https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-

Best regards,
Rikard

October 26, 2023 at 11:18 am in reply to: Enfold update broke the portfolio setting column #1423764

Rikard
Keymaster

Hi Patrizio,

Thanks for the screenshot. I tried reproducing the problem on a test installation, but haven’t been able to. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 7,201 through 7,230 (of 93,582 total)

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