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Hi,
Great, I’m glad that you found a solution, and thanks for sharing. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHey aintzerga,
Thanks for the login details. If things are working as they should when the parent theme is active, then it’s likely that something you have added to the child is causing the problem. Please try to remove all customisations, then add them back one by one to see when the problem starts.
Best regards,
RikardHi,
Great, I’m glad that you found the problem. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Do you have backup of your child theme? If so, then we can try to remove the code for you. You might want to share the backup with us as well.
Best regards,
RikardHi,
Great, I’m glad that to hear that it’s working as it should now. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Great, I’m glad that you found the problem, and thanks for the update. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardJanuary 16, 2024 at 9:41 am in reply to: Go Daddy Web Site for Advantage-metalbuildings.com #1430209Hey Hayden,
Thanks for reaching out to us. I’m not sure what you need help with though? Please note that we are not a web development company, we only sell and support a WordPress theme called Enfold.
Best regards,
RikardHey Lynnette,
Could you try updating the theme to the latest version (5.6.9) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Also make sure to register your theme license: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHey cktanju,
Where can we see and reproduce the problem you are having?
Best regards,
RikardHey Chip,
Thanks for reaching out to us. We don’t have a trial version unfortunately, but there is a refund policy if you shouldn’t like the theme: https://themeforest.net/page/customer_refund_policy
Best regards,
RikardHi,
Thanks for the update. Which version of PHP are you running? If you should need further help, then please include admin WordPress and FTP login details in private.
Best regards,
RikardHi,
It’s unlikely that CSS is causing this problem, make sure to remove everything from all files in the child theme. Like functions.php for example.
Best regards,
RikardHey Marvin,
Thanks for reaching out to us. Enfold has search functionality, contact form, blog post element, partner logo element, social media element and a gallery element. The rest of your requirements would have to be implemented using plugins or third party code.
Best regards,
RikardHey fanlokbun,
Did you try to deactivate all plugins by renaming the plugins folder via FTP?
Best regards,
RikardHi,
Thanks for the clarification. Maybe you could try using these conditionals? https://wordpress.stackexchange.com/questions/224592/meaning-of-if-is-home-is-front-page-snippet
Best regards,
RikardHi,
Great, I’m glad that you found a solution. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Thanks for that. The problem goes away when the parent theme is active, so the problem is coming from your child theme. Please try removing all your customisations from the child theme, then add them back one by one to see when the problem starts again.
Best regards,
RikardHi,
Thanks for the update. The page is still password protected, please let us know if you should need any further help.
Best regards,
RikardHi,
Great, I’m glad that you found a solution. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Could you try updating the theme to the latest version (5.6.9) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardJanuary 10, 2024 at 3:33 pm in reply to: custom font sizes for h2 on mobile only for a specific page only #1429742Hi,
Great, I’m glad that we could help. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHey Anouk,
You could import the demo in question to a test installation, then activate Debug mode under Enfold->Layout Builder->Show Advanced Options which will let you see shortcodes in a separate window under the layout. You can then copy the shortcodes between your sites. You could also let us know which pages you are interested in, and we’ll give you the shortcodes here.
Best regards,
RikardHi,
Great, I’m glad that you both managed to get it working. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Great, I’m glad that you found a solution. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHey Schock-Fensterwerk,
Could you try updating the theme to the latest version (5.6.9) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If you haven’t registered your theme license, then please follow this: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHi,
Great, I’m glad that you found a solution for your problem. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardJanuary 10, 2024 at 3:21 pm in reply to: Problem with all styling in advanced layout builder #1429734Hey rbolijn1,
Did you try to clear the old CSS and JS files under Enfold->Performance? If that doesn’t help, then please post admin WordPress login details to your site in private, and let us know where we can see the actual problem.
Best regards,
RikardJanuary 10, 2024 at 3:18 pm in reply to: Import demo Parallax only loads 2 pages, without images #1429732 -
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