Page 212 – Support | Kriesi.at – Premium WordPress Themes

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February 2, 2024 at 11:46 am in reply to: How to create a text box next to an image where both resize together #1432810

Rikard
Keymaster

Hi Jon,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

February 1, 2024 at 4:35 pm in reply to: Tab sections on mobile #1432752
Rikard
Keymaster
Hi,

It looks like you placed the CSS inside a media query? This is what I see in the browser:
```
@media only screen and (min-width: 479px) {
  .av-inner-tab-title
{
    font-family: baskerville-urw,serif;
    font-size: 0.9em;
    line-height: 1.5em;
    font-weight: 300;
    font-style: italic;
    text-transform: none;
    display: block;
    margin-top: 7px;
    margin-bottom: 0px;
    margin-left: 0px;
    background-color: transparent;
  }
}
```
Best regards,
Rikard
February 1, 2024 at 4:29 pm in reply to: Insert the license #1432751

Rikard
Keymaster

Hey carmen,

Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

February 1, 2024 at 4:26 pm in reply to: Error after updating to newest version #1432749

Rikard
Keymaster

Hi,

Thanks for the clarification. What happens if you activate the parent theme, or if you temporarily deactivate all plugins?

Best regards,
Rikard

February 1, 2024 at 4:22 pm in reply to: Enfold upgrade from 3.8 #1432747

Rikard
Keymaster

Hey Tomas,

The theme files can be downloaded from the Themeforest account which was used to purchase the license, if your client doesn’t have access to that then they would need to purchase a new license: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990

Once they have access to the theme files, then the update to 5.6.10 has to be done manually from the version they are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
They can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

February 1, 2024 at 4:19 pm in reply to: Critical Issues on WordPress Site and Urgent Solution Needed #1432744

Rikard
Keymaster

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please share server error logs with us in private.

Best regards,
Rikard

February 1, 2024 at 4:18 pm in reply to: Mobile Woocommerce Missing/Hidden Cells on Cart #1432743
Rikard
Keymaster
Hey CatchPR-Sa-Ra,

The CSS you posted is not complete, please try this instead:
```
@media only screen and (max-width: 767px) {
.responsive .shop_table .product-quantity {
  display: table-cell;
}
}
```
Best regards,
Rikard
February 1, 2024 at 4:14 pm in reply to: Can’t change main menu link color – Small Business Flat Demo #1432741

Rikard
Keymaster

Hey deonvn1972,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 1, 2024 at 4:13 pm in reply to: Image alignment/size in columns #1432740
Rikard
Keymaster
Hey Technohead,

Please try the following in Quick CSS under Enfold->General Styling:
```
#dubbel {
  width: 38.4%;
}
```
Best regards,
Rikard
February 1, 2024 at 4:09 pm in reply to: Request to check page editing errors (Avia Layout Builder) #1432739

Rikard
Keymaster

Hi,

Thanks for the screenshots. Could you post a link to the page where the screenshot is taken from please? Also, it’s not possible to login to your site, since the login page is returning a 403 error.

Best regards,
Rikard

February 1, 2024 at 4:06 pm in reply to: Smaller columns structure 1/6 1/3 1/6 1/3 #1432738

Rikard
Keymaster

Hi,

Thanks for letting us know, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

February 1, 2024 at 11:40 am in reply to: Smaller columns structure 1/6 1/3 1/6 1/3 #1432707

Rikard
Keymaster

Hi,

Great, I’m glad that @guenni007 could help you out :-)

Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

February 1, 2024 at 11:39 am in reply to: The Mailchimp contact form is not displaying #1432706

Rikard
Keymaster

Hi,

Great, I’m glad that we could help :-)

Best regards,
Rikard

February 1, 2024 at 11:36 am in reply to: Error after updating to newest version #1432705

Rikard
Keymaster

Hi,

Thanks for that. Where exactly are you seeing the error message in question?

Best regards,
Rikard

February 1, 2024 at 11:23 am in reply to: Switch Grid Row cell content from one side to the other #1432704

Rikard
Keymaster

Hey bemodesign,

Do you mean that you want a different order on different screen sizes? If so, then please check the element option under Advanced->Column Behaviour When Fullwidth.

Best regards,
Rikard

February 1, 2024 at 10:56 am in reply to: Center Logo at bottom above the Footer Widgets #1432703
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
#top .content .flex_column .widget_nav_menu li {
  border-top-width: 0;
  border-bottom-width: 0;
}
```
Best regards,
Rikard
February 1, 2024 at 10:48 am in reply to: Mobile View wording and button gets cut off on 100% color section height #1432700

Rikard
Keymaster

Hi,

Thanks for the update, I can’t see a button in the header though? Could you post a screenshot highlighting the problem please?

Best regards,
Rikard

February 1, 2024 at 10:41 am in reply to: Error after updating to newest version #1432699

Rikard
Keymaster

Hi Ben,

Please include admin WordPress and FTP login details in private, so that we can have a closer look.

Best regards,
Rikard

February 1, 2024 at 10:37 am in reply to: Can no longer find purchase code for thedraincamerashop.com on Enfold #1432698

Rikard
Keymaster

Hey phil,

If you don’t have access to the Themeforest account which was used to purchase your theme license, then I would recommend that purchase your own: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990. After you have access to the theme files, then please register your theme license: https://kriesi.at/documentation/enfold/theme-registration/, and update to the latest version: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

February 1, 2024 at 10:30 am in reply to: Video Media Element not showing video #1432697

Rikard
Keymaster

Hi,

Please read this reply again: https://kriesi.at/support/topic/video-media-element-not-showing-video/#post-1432584

Best regards,
Rikard

January 31, 2024 at 6:27 pm in reply to: Masonry gallery not displaying images #1432640

Rikard
Keymaster

Hi,

Thanks for that. I activate the option to delete the old CSS and JS files under Enfold->Performance, then deactivated it again and it looks to have helped. Please review your site.

Best regards,
Rikard

January 31, 2024 at 6:24 pm in reply to: ENFOLD – Portfolio Grid Option #1432638

Rikard
Keymaster

Hey Francesco,

Did you actually select the categories in the list? If not, then please try doing so. If you should need further help, then please post admin WordPress login details in private, and point out where you are using the element in question.

Best regards,
Rikard

January 31, 2024 at 6:22 pm in reply to: Compatibility of the Enfold theme with WordPress version 6.4.3 #1432637

Rikard
Keymaster

Hi,

Thanks for letting us know, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 31, 2024 at 6:20 pm in reply to: font icons missing suddenly #1432636

Rikard
Keymaster

Hi,

Great, I’m glad Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

January 31, 2024 at 3:48 pm in reply to: Masonry gallery not displaying images #1432617

Rikard
Keymaster

Hey dweddell,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 31, 2024 at 3:45 pm in reply to: Anchor Links to Accordion not working #1432616

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

January 31, 2024 at 3:42 pm in reply to: Compatibility of the Enfold theme with WordPress version 6.4.3 #1432615

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

January 31, 2024 at 3:41 pm in reply to: Menu issue with smaller screens #1432614

Rikard
Keymaster

Hi,

I tried it just now, but it’s not possible to have the sidebar in a different position unfortunately. You might want to consider placing the widget in a different position, or to reduce the space between the menu and other content.

Best regards,
Rikard

January 31, 2024 at 3:36 pm in reply to: Submenu Headlines Size #1432613

Rikard
Keymaster

Hey Martin,

Could you post a link to where we can see the element in question please?

Best regards,
Rikard

January 31, 2024 at 11:27 am in reply to: Compatibility of the Enfold theme with WordPress version 6.4.3 #1432595

Rikard
Keymaster

Hey Mikel,

We haven’t seen any problem with the latest version of WordPress, but I would advise that you keep a backup of your site before you update anything.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 6,331 through 6,360 (of 93,582 total)

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