Page 2007 – Support | Kriesi.at – Premium WordPress Themes

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November 1, 2017 at 9:26 am in reply to: Contet does not appear when publish #871101

Rikard
Keymaster

Hey carmen,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

November 1, 2017 at 9:25 am in reply to: Unpublishing a category page #871100

Rikard
Keymaster

Hi,

Yes, that is correct. If you don’t need it anymore then you can delete it under Posts->Categories.

Best regards,
Rikard

November 1, 2017 at 9:16 am in reply to: no id or class being pulled in on burger menu #871099

Rikard
Keymaster

Hi,

Thanks for the feedback, though you should be able to target anything individually using the ID’s. What exactly are you trying to achieve?

Best regards,
Rikard

November 1, 2017 at 8:31 am in reply to: Screen Options: Item removed or just display: none? #871094

Rikard
Keymaster

Hi,

We try to improve the UX with every release, we’ll try to improve that in coming releases of the theme.

Best regards,
Rikard

November 1, 2017 at 8:30 am in reply to: Issues with mobile menu on Android 4.4.2 Device #871092

Rikard
Keymaster

Hey Michael,

We had some problems with that in the version you are running, though it should be fixed in the latest version which is 4.2. Could you try updating please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

November 1, 2017 at 8:28 am in reply to: Links to accordion tabs and viewport position #871091

Rikard
Keymaster

Hi,

Thanks for the feedback, let us know when you are done and we’ll have a closer look at it.

Best regards,
Rikard

November 1, 2017 at 8:26 am in reply to: ERR_EMPTY_RESPONSE #871090

Rikard
Keymaster

Hey prbmachado,

Thanks for that, though the login details are not working. Could you check and verify please? Also, how can we reproduce the problem?

Best regards,
Rikard

November 1, 2017 at 8:25 am in reply to: wpml not showing language selector in the right way #871089

Rikard
Keymaster

Hey Carsten,

Thanks for the login details. First off, could you try updating the theme to the latest version (4.2) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

November 1, 2017 at 8:20 am in reply to: ENFOLD Colour Section: Video Background Issue (Enfold v4.2) #871088

Rikard
Keymaster

Hi Ed,

Great, glad you found a solution. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 1, 2017 at 8:19 am in reply to: ENFOLD Colour Section: Video Background Issue (Enfold v4.2) #871087

Rikard
Keymaster

Hi,

Sorry for the problems, we should hopefully have a fix available in the next release of the theme.

Best regards,
Rikard

November 1, 2017 at 8:18 am in reply to: color section background image not responsive #871086

Rikard
Keymaster

Hey multivan2,

Could you post a link to the page in question so that we can take a closer look please?

Best regards,
Rikard

November 1, 2017 at 8:17 am in reply to: URGENT – Proceed to PayPal not working #871084

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for the feedback. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 1, 2017 at 8:16 am in reply to: Whitespace Between Logo and Content on Mobile #871083
Rikard
Keymaster
Hi,

Thanks for the screenshots. Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
.responsive #top .logo {
    height: 100px !important;
}
}
```
Best regards,
Rikard
November 1, 2017 at 8:08 am in reply to: Horizontal Gallery: Bilder werden nicht angezeigt #871081

Rikard
Keymaster

Hey SebastianW1988,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

November 1, 2017 at 8:07 am in reply to: Checkout issue – PayPal button dispays twice #871080

Rikard
Keymaster

Hi,

Thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 1, 2017 at 8:07 am in reply to: Prevent drag and drop handle on button/links in admin #871079

Rikard
Keymaster

Hi,

Thanks a lot for sharing, though I think it’s something local on your installation since you are the first customer reporting this as far as I know. Are you ok with using this solution?

Best regards,
Rikard

November 1, 2017 at 6:16 am in reply to: Cannot edit text in text editor/ advanced layout editor not working #871075

Rikard
Keymaster

Hi,

Thanks for the feedback. So your new page is working and you are fine with using that instead?

Best regards,
Rikard

November 1, 2017 at 6:14 am in reply to: move subtext up (closer to logo) #871074
Rikard
Keymaster
Hi,

Please try this CSS instead of what you are using now:
```
#header .widget {
    left: 0px;
    padding-top: 22px;
    position: absolute;
    top: 0;
    transform: translate(-0%);
    z-index: 999;
}
```
Best regards,
Rikard
November 1, 2017 at 6:08 am in reply to: Randomize Tab Items #871071

Rikard
Keymaster

Hi,

Sorry for not being able to help you out with this. Please open a new thread if you should have any further questions or problems, I’ll close this thread for now.

Best regards,
Rikard

November 1, 2017 at 6:07 am in reply to: Spacing issue with enfold in single events page #871069

Rikard
Keymaster

Hi,

Great, glad you found a solution and thanks for sharing. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 1, 2017 at 5:52 am in reply to: Zweite Scrollbar nach der Installation von Lightbox Slider Pro #871068

Rikard
Keymaster

Hi Kai,

Thanks for that. First off, could you try updating the theme to the latest version (4.2) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

November 1, 2017 at 5:47 am in reply to: Mobile Vesrsion #871067

Rikard
Keymaster

Hi Kathrin,

Thanks for posting in english instead. First off, could you try updating the theme to the latest version (4.2) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

If that doesn’t help then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

November 1, 2017 at 5:44 am in reply to: The visual text editor and duplicates in the new woocommerce #871066

Rikard
Keymaster

Hi,

Thanks for the login details, I get the same problem on my end. Could you try deactivating all plugins to see if one of them is causing a conflict please?

Best regards,
Rikard

November 1, 2017 at 5:21 am in reply to: Disabling multiple image sizes generation – is it detrimental to Enfold? #871062

Rikard
Keymaster

Hi fisherman,

Thanks for sharing, much appreciated :-)

Best regards,
Rikard

November 1, 2017 at 5:18 am in reply to: Layer Slider Mobile Responsive #871061

Rikard
Keymaster

Hey yannickdassignies,

Thanks for the details. First off, could you try updating the theme to the latest version (4.2) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

November 1, 2017 at 5:10 am in reply to: error blocking my web page #871060

Rikard
Keymaster

Hi,

Thanks for the feedback, though I’m not seeing any errors either. Are you seeing this only in the server log? The seem to be warnings, so if your site is working as it should I think you can ignore those warnings.

Best regards,
Rikard

November 1, 2017 at 5:07 am in reply to: Vollbild Slider Video defect #871059

Rikard
Keymaster

Hi,

Thanks for the feedback, so did that fix your problem? The video is loading on my end, though it is very slow.

Best regards,
Rikard

November 1, 2017 at 4:56 am in reply to: make a new page #871056

Rikard
Keymaster

Hi,

Great, thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 1, 2017 at 4:54 am in reply to: Getting CSS for fonts to work in IE #871055

Rikard
Keymaster

Hey Jamie,

Thanks for the link and screenshot. First off, could you try updating the theme to the latest version (4.2) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

November 1, 2017 at 4:40 am in reply to: Google Search Console 403 error on directory wp-content/themes/enfold/framework #871053

Rikard
Keymaster

Hey fusionxs,

I can’t see reason to why your SEO results should go down if you select to not have that folder indexed, it doesn’t contain any of the content on your actual site. I would say that disallowing it is safe.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 60,181 through 60,210 (of 93,312 total)

← 1 2 3 … 2,006 2,007 2,008 … 3,109 3,110 3,111 →