Page 1996 – Support | Kriesi.at – Premium WordPress Themes

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Viewing 30 posts - 59,851 through 59,880 (of 93,586 total)

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November 14, 2017 at 4:49 am in reply to: Content Slider problem on mobiles overlapping content #876424

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 14, 2017 at 4:45 am in reply to: Logo blurry in some browsers #876422

Rikard
Keymaster

Hey Estra,

I compared your site between Chrome and Firefox but I can’t see any difference, did you try clearing your browser cache and reload? If that doesn’t help then please post a screenshot so that we can see what you are seeing on your end.

Best regards,
Rikard

November 14, 2017 at 4:42 am in reply to: Turn Video preloader off in willwidth slideshow #876421

Rikard
Keymaster

Hi,

Thanks for the feedback, though Ismael is referring to the rights of the account you sent. Right now we can’t anything except our user info on the backend, could you please upgrade the account to have admin access rights please?

Best regards,
Rikard

November 14, 2017 at 4:40 am in reply to: Turn Dates off in Events calendar news posts #876418

Rikard
Keymaster

Hi,

Great, thanks for the feedback. I’ll go ahead and close the thread for now, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 14, 2017 at 4:33 am in reply to: Icons not showing correctly #876417

Rikard
Keymaster

Hi,

Thanks for the feedback. So you’re only having this problem on the backend? It looks to be working on the front end? If so then please post admin login detail in private so that we can have a closer look.

Best regards,
Rikard

November 13, 2017 at 12:57 pm in reply to: Proposition to make Theme Compatible with Dokan Multivendor #876097

Rikard
Keymaster

Hey Tarun Sikder,

Thanks for reaching out! We would love to be compatible with your plugins, though we are a bit busy at the moment, so maybe your developers could have a look at it first? Please see private for a copy of the latest version of the theme.

Best regards,
Rikard

November 13, 2017 at 12:54 pm in reply to: Contact Form of Your Theme 'Enfold' #876096

Rikard
Keymaster

Hey Rafi,

Thanks for getting in touch! I have forwarded your request to Kriesi, please wait for his reply :-)

Best regards,
Rikard

November 13, 2017 at 12:51 pm in reply to: website speed & full width image #876094

Rikard
Keymaster

Hey natashainbox2016,

The image on the first link you sent is full width on my end, did you try using the same method on the other page as well?

Best regards,
Rikard

November 13, 2017 at 12:48 pm in reply to: text become messy in tablet horizontal layout #876090

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 13, 2017 at 12:43 pm in reply to: too many redirect problem #876088

Rikard
Keymaster

Hey haishihk,

Thanks for the login details. Could you try deactivating all plugins to see if one of them is causing a conflict please?

Best regards,
Rikard

November 13, 2017 at 12:39 pm in reply to: Main Menu + Full Width Sub menu #876086

Rikard
Keymaster

Hi,

Great, best of luck to you. Please open a new thread if you should have any further questions or problems, I’ll close this thread for now.

Best regards,
Rikard

November 13, 2017 at 12:38 pm in reply to: Enfold Theme question #876085

Rikard
Keymaster

Hey Dennis Birkemeier,

We don’t have a single guide like that, but we have the documentation page which contains all the tutorials we have ever published for the theme: https://kriesi.at/documentation/enfold/

Best regards,
Rikard

November 13, 2017 at 12:30 pm in reply to: Site speed terrible — any fixes via Enfold? #876084

Rikard
Keymaster

Hey Uncannystevo,

Please refer to this thread, it should give you some further insights on the topic: https://kriesi.at/support/topic/seo-google-page-insights-blocking-rendering-ressources-above-the-fold/

Best regards,
Rikard

November 13, 2017 at 12:29 pm in reply to: Avia Page Builder not loading for only one page. #876083

Rikard
Keymaster

Hi,

Thanks for the feedback. Could you try removing the file in question to see if that resolves the problem please?

Best regards,
Rikard

November 13, 2017 at 12:27 pm in reply to: File does not exist when I try to download #876081

Rikard
Keymaster

Hey Brittany20,

I’m not sure what you mean by download it to WordPress? Please try to download it from your Themeforest account first and then upload it to your WordPress installation after that.

Best regards,
Rikard

November 13, 2017 at 12:24 pm in reply to: Adding Heap Analytics Code to Header.php #876080

Rikard
Keymaster

Hey ZeyadElbaser,

You should be able to add that to the Analytics option under Enfold->Google Services. Please try that out, if you should have any problems then please post a link to the site in question so that we can have a closer look.

Best regards,
Rikard

November 13, 2017 at 12:21 pm in reply to: LayerSlider Import Error #876076

Rikard
Keymaster

Hi,

Thanks for the feedback. When you add the images from the WordPress gallery, you should have an option on the right hand side to select which resolution the image should be in. Are you sure that you selected the highest resolution there?

Best regards,
Rikard

November 13, 2017 at 12:19 pm in reply to: My Blog your word press #876071

Rikard
Keymaster

Hey Felicia Crittenden ,

This is a double post and I’m therefore closing it.

Best regards,
Rikard

November 13, 2017 at 12:18 pm in reply to: My Blog your word press #876070

Rikard
Keymaster

Hey Felicia Crittenden ,

I’m not sure what you mean by that, please try to explain a bit further.

Best regards,
Rikard

November 13, 2017 at 12:17 pm in reply to: Left navigation switch to mobile menu on ipad portrait #876069

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 13, 2017 at 12:16 pm in reply to: Post 4.2 Update – Menu FX #876068

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 13, 2017 at 12:15 pm in reply to: Is Enfold 4.2 and WooCommerce 3.2.1 playing well together? #876067

Rikard
Keymaster

Hi,

Great, thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 13, 2017 at 12:15 pm in reply to: LayerSliderWP doesn't work #876065

Rikard
Keymaster

Hey tamara_cartwright,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

November 13, 2017 at 12:14 pm in reply to: Side column doesn't appear on cell phones!! #876064
Rikard
Keymaster
Hi,

You have some errors, please change this:
```
h3 {
    line-height: 60px;;
```
To this:
```
h3 {
    line-height: 60px;
}
```
Best regards,
Rikard
November 13, 2017 at 12:12 pm in reply to: Can't install demo of Enfold 2017 in Enfold #876063

Rikard
Keymaster

Hey bearsky23,

Do you get any error messages? If you inspect the import page in your browser after it has failed then you should likely see error messages.

Best regards,
Rikard

November 13, 2017 at 12:08 pm in reply to: Columns on mobile #876061

Rikard
Keymaster

Hi,

Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 13, 2017 at 12:05 pm in reply to: settings ofleft and right sidebar for blog pages and post entries #876057

Rikard
Keymaster

Hey ozyazgane,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

November 13, 2017 at 12:04 pm in reply to: WPML – Permalinks on Postname returns 404 #876056

Rikard
Keymaster

Hi,

I can’t get your site to load at all, it’s timing out. Could you check so that it’s still up please?

Best regards,
Rikard

November 13, 2017 at 11:58 am in reply to: Product Categories #876053

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 13, 2017 at 11:54 am in reply to: Random Start for Embed Vimeo and Fullscreen Slider #876050

Rikard
Keymaster

Hi,

Thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 59,851 through 59,880 (of 93,586 total)

← 1 2 3 … 1,995 1,996 1,997 … 3,118 3,119 3,120 →