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Hi,
Great, thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Login details are not working, could you check and verify please?
Best regards,
RikardHey projectt_co_uk,
They are square on my end so I’m guessing you got it working?
Best regards,
RikardDecember 11, 2017 at 7:38 am in reply to: JavaScript(?) Problem bei WooCommerce Bestellungen #887248Hi,
We can’t provide support for third party plugins unfortunately, did you try to use a different contact form plugin? There are plenty of them out there.
Best regards,
RikardHey Vjekoslav Gačar,
Thanks for your interest in our theme! There is nothing like that in the theme by default unfortunately, though WordPress has a built in importer/exporter which you might be able to use?
Best regards,
RikardHi Hokuspokus,
You only need to do this once on a site if you use a child theme, which we recommend that you do. http://kriesi.at/documentation/enfold/portfolio-item/create-a-child-theme/
You can remove the backlink in the footer by adding this to the copyright field:
[nolink]Best regards,
RikardHi,
Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardDecember 11, 2017 at 7:09 am in reply to: One page navigation sticky header moves content behind header on tablet #887244Hey Marc,
Did you try to activate the mobile menu for tablets as well under Enfold->Main Menu?
Best regards,
RikardHi,
Thanks for the login details, I get the same problem on my end though I’m not sure why that is happening. Could you try deactivating all plugins to see if one of them is causing a conflict please?
Best regards,
RikardHey Adonis Reyes,
Thanks for contacting us. There is nothing like that in the theme by default unfortunately, but you should be able to find a plugin which will add that functionality for you. Maybe something like this? https://wordpress.org/plugins/customer-area/
Best regards,
RikardHi,
Great, glad you got it fixed. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
We only sell the WordPress theme/templates for users to build their own sites on, we don’t actually sell finished sites. You can buy our most popular theme here if you like: themeforest.net/item/enfold-responsive-multipurpose-theme/4519990, then you can try to build it yourself or hire someone to do it for you. There are also plenty of demos included in the theme which you can use a base for your site.
Best regards,
Rikard-
This reply was modified 8 years, 1 month ago by
Rikard.
Hi,
Your screenshot looks correct, did it not work out? Did you try the code in your child theme functions.php?
Nesting is not possible with the builder by default, so you will have to add the shortcode within the element shortcode to make that happen.
Best regards,
RikardDecember 9, 2017 at 8:03 am in reply to: Cannot add Custom CSS Class field for all ALB Elements #886734Hi,
Thanks for that. You have open html markup in your content which tends to break the builder:
<strong>Who we areChange it to:
<strong>Who we are</strong>I can see the custom CSS field for the elements as well, I’m guessing you got that working?
Best regards,
RikardHi,
Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
So now I need to change version of the logo fand menu links color for the pages because they are not visible. Any way to do it?
I’m not sure what you mean by this? Please try to explain a bit further.
Best regards,
RikardDecember 8, 2017 at 10:41 am in reply to: Translate value of "copyright" in theme options (WPML) #886403Hi jetpulp,
I’m not sure how it works in polylang, but with WPML you can have different values in the field depending on which language is active.
Best regards,
RikardHi,
Thanks for that. First off, could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/. If not, then please try to temporarily remove the Color Section element.
Best regards,
RikardHi stern54,
Yes you should be able to do that, you are free to use the demo images as you please within the theme.
Best regards,
RikardHi Brian,
The builder doesn’t allow nesting, but you should be able to do it manually if you enable debug mode in order to shortcodes: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/, then copy the 1/3 shortcode into the 2/3. This might have unexpected results but you can give it a go if you like. Otherwise you will have to write that from scratch unfortunately.
Best regards,
RikardHey wzshop,
I think you should be able to do that, the demo files are located under enfold/includes/admin/demo_files
Best regards,
RikardHey Itty,
Please try this in your child theme’s functions.php file:
function itty_add_pinterest_verification(){ ?> <meta name=”p:domain_verify” content=”e47e7bea2e19459c86b3a82028497572″/> <?php } add_action('wp_head', 'itty_add_pinterest_verification');Best regards,
RikardHi,
Great, glad you got it working and thanks to @guenni007 for helping out :-)
Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for the feedback, I get the same problem on my end. The server is responding with a 403 Forbidden message. Could you try to contact your hosting provider to see if they know why that is please?
Best regards,
RikardHi,
Great, glad we could help. Please open a new thread if you should have any further questions or problems, I’ll close this for now.
Best regards,
RikardDecember 8, 2017 at 6:06 am in reply to: Featured images are compressed or stretched on mobile #886365Hi,
Great, glad we could help :-)
Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi zimbo,
As far as I know, the only problem with running Enfold 4.2 and WordPress 4.9 or 4.9.1 is the misalignment on full width videos. Other than that I am not aware of any issues at all. There are fixes for that problem available on the forum, and they have worked for the vast majority or users. Some still have problems though I’m not sure if could be related to something else. So if you really want to run the latest versions, then maybe you could try to update on a staging environment first to see if you encounter any problems? If you do, you could try to implement the fixes available for the video problem. If you should need help with anything then please open new tickets for each problem so that we can have a closer look at them.
The next release is scheduled for January as of now. We’d like to apologise for any problems the new version might have caused, in my opinion it’s a big improvement if you compare it to the previous version though.
I would also like to say that we are planning to implement automatised testing as standard prior to new releases. We do of course test things manually before releases, but it’s obvious that we do miss some things which automatic tests should find for us. We’re hoping that this will catch more problems like these so you guys don’t have to waste your time on this forum :-)
Best regards,
RikardHi,
Glad we could help :-)
Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
Rikard -
This reply was modified 8 years, 1 month ago by
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