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  • #884497

    After a site migration, Avia Layout Builder is acting strange. An extra (Phantom) 1/4 boxes shows up on the bottom of the home admin home page and will not go away. Also, some settings do not work as they did before. For example, the two 1/2 page elements in the grid row (MN Carry Classes and Explore the Online Store graphics) will not fill the space without padding or margins. We eliminated space in the earlier iteration. Both should be touching and flush with the banner above. Site URL is http://www.marksgunsllc.com

    Thank you

    #884605

    Hey Goaliemn,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #884627

    thanks for the assistance. here it is

    • This reply was modified 6 years, 5 months ago by Goaliemn.
    #884923

    Hi,

    Thanks for that, I see the same thing on my end. Could you try to activate debug mode in order to see builder shortcodes: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/, then copy the shortcode to a new page to see if that helps please? Also, just to make sure there is no conflict with any of your plugins, please try to deactivate them to see if the problem goes away.

    Best regards,
    Rikard

    #885199

    I’ve turned it on. I see the 2 1/4 row boxes in the debug boxes on the home page, but I don’t see how to delete them. Its not allowing me. Is there some way to delete them via this debug code? Copied the code below.

    #885200

    and I don’t see anything showing why the top 2 graphics shouldn’t be aligned with each other..

    #885467

    Hi,

    Thanks for the feedback, I removed the two empty 1/4 from the shortcode and saved the page which seems to have helped. Could you check and verify please?

    Let’s stick to one problem at time as threads tend to get messy and confusing otherwise.

    Best regards,
    Rikard

    #885574

    looks good. So you can directly remove the elements from the short code, then re-save the page with debug turned on?

    #885943

    Hi,

    Yes that’s correct, if the builder should malfunction like in this case, you can manually remove them using the shortcode window :-)

    It’s also practical if you want to copy content between pages or import single demo pages without overwriting your theme settings.

    Best regards,
    Rikard

    #885948

    Any ideas on why the 2 larger graphics at the top of the page are misaligned? I don’t see any elements up there that look like they should be throwing them off

    #886359

    Hi,

    I’m not sure to be honest, did you check the sizes or the images? If they are not the same size then they might become misaligned like that. Otherwise you can try this CSS:

    .home .avia-builder-el-1 {
          vertical-align: top !important;
    }

    Best regards,
    Rikard

    #886376

    It worked fine on my previous hosting company, but once I migrated to this new company I had these 2 issues. Where do I insert this CSS code? I tried using the CSS code element tool and it didn’t seem to impact it. Was that the proper way to use the code?

    #886377

    found a difference using the debug code.. :) one was listed as middle vs top.

    #886597

    Hi Goaliemn,

    So did you get it working for you?

    Css you can put in Theme options > General Styling > Quick css.

    Best regards,
    Victoria

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