Page 1961 – Support | Kriesi.at – Premium WordPress Themes

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December 15, 2017 at 6:08 am in reply to: Enfold theme Hotel demo – room pictures not responsive #889196

Rikard
Keymaster

Hi,

Thanks for that, the breakpoint for those going into 2 columns is 767 pixels. Do you want to change that? At what pixel width do you want them to go into 2 columns?

Best regards,
Rikard

December 15, 2017 at 6:05 am in reply to: Easy Slider Management NOT LAYER or FULL WIDTH SLIDER #889195

Rikard
Keymaster

Hi,

Thanks for the feedback. Yes, the only options you have for styling are the ones given to you in the element option, beyond that you would need custom CSS. Though I’m still not sure what you need help with?

The sliders you are referring to are all full width element, except the one which you can drag into a layout element. A full width element cannot be placed within a layout element.

Best regards,
Rikard

December 15, 2017 at 6:02 am in reply to: Enfold Main Menu Buttons #889194

Rikard
Keymaster

Hi,

Thanks for the login details, though they are not working. Could you check and verify please?

Best regards,
Rikard

December 15, 2017 at 5:39 am in reply to: Active menu indicator mouse over glitch with woocommerce #889192

Rikard
Keymaster

Hey Wolf,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

December 14, 2017 at 12:13 pm in reply to: Hit counter not working #888845

Rikard
Keymaster

Hi,

Thanks for the clarification, I’m not familiar with that plugin unfortunately. What exactly does it do and why do you need it? I’m guessing it’s displaying hits on the front end? Maybe you could try a different plugin to see if that works better?

Best regards,
Rikard

December 14, 2017 at 12:11 pm in reply to: Extending frame #888843

Rikard
Keymaster

Hi,

Ok, I think it will be difficult to give you accurate CSS to use then. Which elements are you using? We might be able to reproduce your layout locally.

Best regards,
Rikard

December 14, 2017 at 12:08 pm in reply to: Fullwidth Easy Slider – How to change the color of the caption's transparent bg #888841
Rikard
Keymaster
Hey jgdoyle1,

This is the default CSS:
```
.caption_framed .slideshow_caption .avia-caption-title {
  background: rgba(0, 0, 0, 0.5);
}
```
Try it in Quick CSS and change the colour to the one of your choice.

Best regards,
Rikard
December 14, 2017 at 12:00 pm in reply to: Looking for old version of Enfold theme #888837

Rikard
Keymaster

Hey Andrew Miller,

We can send you that, though we need some sort of verification that you own a license. Maybe you could register on the support forum and open a new thread?

Best regards,
Rikard

December 14, 2017 at 8:35 am in reply to: How to target all pages except from one with a CSS code? #888783
Rikard
Keymaster
Hi,

I’m not sure if it will only target that page, but you can try this CSS:
```
.woocommerce-page .content {
padding:0 !important;
}
```
Best regards,
Rikard
December 14, 2017 at 8:25 am in reply to: video not showing properly #888782
Rikard
Keymaster
Hey cagraphicdesign,

Please try the following in Quick CSS under Enfold->General Styling:
```
.mejs-container {
  width: 100% !important;
}
```
Best regards,
Rikard
December 14, 2017 at 8:23 am in reply to: Display different shortcodes on desktop and mobile versions #888781

Rikard
Keymaster

Hi,

Thanks for that, which element do you want to hide/show for mobile/desktop?

Best regards,
Rikard

December 14, 2017 at 8:21 am in reply to: I can't upload the theme Enfold #888780

Rikard
Keymaster

Hi,

Thanks for that, could you upload the package you are trying to install to for instance dropbox, so that we can try it out on our end?

Best regards,
Rikard

December 14, 2017 at 8:19 am in reply to: enfold_customization_header_widget_area #888779
Rikard
Keymaster
Hey crtdude,

Please try this instead:
```
add_action( 'ava_after_main_menu', 'enfold_customization_header_widget_area' );
function enfold_customization_header_widget_area() {
	dynamic_sidebar( 'header' );
	dynamic_sidebar( 'topbar' );
}
```
Best regards,
Rikard
December 14, 2017 at 8:15 am in reply to: Displaying buttons side by side #888778

Rikard
Keymaster

Hi,

Did you make sure that there are no line breaks or spaces between the shortcodes as well? If that doesn’t help either then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

December 14, 2017 at 8:13 am in reply to: Different Header layout when scrolling #888777

Rikard
Keymaster

Hi,

I think you should be able to achieve that using CSS only, though I’m not a 100% sure. If you should need any help on the way then please post a link to where we can see your site and what you need help with.

Best regards,
Rikard

December 14, 2017 at 8:09 am in reply to: Problems with Layer Slider Plugin #888776

Rikard
Keymaster

Hi,

Are you having any actual problems with the slider? I’m asking since what you posted are warnings, not actual errors. Also, are you only on local host or do you have a live site that we can look at? If you have a live site then please post admin login details in private so that we can access it.

Best regards,
Rikard

December 14, 2017 at 8:06 am in reply to: child styles.css is no longer working after update #888775

Rikard
Keymaster

Hi,

Ok, thanks for the feedback, I’m not sure why that would be though. Please post login details in private so that we can have a closer look.

Best regards,
Rikard

December 14, 2017 at 8:05 am in reply to: Post>All Post give vertical column of text with no spaces #888773

Rikard
Keymaster

Hi Hyram,

There is a search function located in the main menu, maybe you could try to use that?

I’ll close this thread for now, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 14, 2017 at 8:03 am in reply to: Change Paypal logo on Woocommerce checkout page #888772

Rikard
Keymaster

Hey web6s,

I’m not sure if that would work or not, but if you are going to modify functions.php then I would strongly recommend that you install a child theme. You can download a basic one here: kriesi.at/documentation/enfold/downloads/

Best regards,
Rikard

December 14, 2017 at 7:57 am in reply to: Bad visualization #888770

Rikard
Keymaster

Hi,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

December 14, 2017 at 7:54 am in reply to: Analytics stopped working #888769

Rikard
Keymaster

Hi,

Thanks for the feedback. Please post admin login details in private if you should need any further help on the topic.

Best regards,
Rikard

December 14, 2017 at 7:24 am in reply to: Yoast XML Sitemap mit Images? #888767

Rikard
Keymaster

Hey fragezeichen,

All images uploaded to WordPress should appear in your sitemap, could you give us an example of an image which is not in the sitemap and where it is located please?

Best regards,
Rikard

December 14, 2017 at 7:22 am in reply to: No Burger Menu When Using "Sidebar left" for Main Menu #888766

Rikard
Keymaster

Hi,

Thanks for the login details. I can’t see why it’s not responding to lower screen sizes though, could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

December 14, 2017 at 7:13 am in reply to: Mobile Menu Can't Scroll due to subnav items #888765

Rikard
Keymaster

Hi,

Thanks for the feedback, we haven’t done any changes at all. Maybe it was due to something in your child theme? If you activate it again, does the problem come back?

Best regards,
Rikard

December 14, 2017 at 7:07 am in reply to: on mobile, swiping left shows an additional menu #888764

Rikard
Keymaster

Hey perler,

Thanks for the screenshot. Could you try updating the theme to the latest version (4.2) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

December 14, 2017 at 7:06 am in reply to: cookieless domain wp-emoji-release.min.js #888763

Rikard
Keymaster

Hey Xinspirit,

Is your site cookie-less? Did you try searching for the problem? It’s not really theme related.

Best regards,
Rikard

December 14, 2017 at 7:01 am in reply to: 404 Error entypo-fontello.ttf?v=3, entypo-fontello.woff?v=3 #888762

Rikard
Keymaster

Hey Xinspirit,

Your site is not loading at all due to a 500 internal server error, could you get it back up so that we can access it please?

Best regards,
Rikard

December 14, 2017 at 7:00 am in reply to: I don’t receive the emails from contact form #888761

Rikard
Keymaster

Hey itziarsolla,

Please refer to this: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

Best regards,
Rikard

December 14, 2017 at 6:55 am in reply to: User publishing articles #888760

Rikard
Keymaster

Hi,

Maybe this would work? https://wordpress.org/plugins/user-submitted-posts/. It took me 5 seconds to Google that :-)

Best regards,
Rikard

December 14, 2017 at 6:51 am in reply to: Full width sub menu background color #888758

Rikard
Keymaster

Hey changegroup,

I can only see the academymenu class in one item on the page you linked to, the menu just before the Akademi for konsulenter header. Is that the one you are having problem with?

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 58,801 through 58,830 (of 93,299 total)

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