Page 1941 – Support | Kriesi.at – Premium WordPress Themes

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January 19, 2018 at 4:10 am in reply to: Justified Text #899451

Rikard
Keymaster

Hey Darren,

You can upload your screenshots to for instance Dropbox, Google Drive or Imgur and then link to them here. Also please post a link to where we can see the problem.

Best regards,
Rikard

January 19, 2018 at 4:08 am in reply to: Auto download updI see you have aate #899449

Rikard
Keymaster

Hey weddingmuseum,

Did you try to check manually for the update in the theme options? If that doesn’t work then you can try running this plugin: https://wordpress.org/plugins/transients-manager/

Otherwise you can download the package from your Themeforest account.

Best regards,
Rikard

January 19, 2018 at 4:02 am in reply to: Enfold on Themeforest site #899447

Rikard
Keymaster

Hey Tameez,

Thanks for pointing that out, much appreciated :-)

Best regards,
Rikard

January 19, 2018 at 4:01 am in reply to: Full-width Easy Slider With Two Buttons #899446

Rikard
Keymaster

Hey dmacovei,

You can drag the button element to that section if you need buttons, you can also drag layout elements like 2 x 1/2 to it for instance. If you want to remove the background, then edit the Color Section and remove it in the Background tab.

Best regards,
Rikard

January 18, 2018 at 2:53 pm in reply to: compatibility with elementor #899169

Rikard
Keymaster

Hey Ali,

Thanks for your interest in Enfold. I’m not sure if it will be compatible or not, but if you are only going to use the Elementor builder then it might. Combining the two will most likely not work though.

Best regards,
Rikard

January 18, 2018 at 2:40 pm in reply to: Customizing Main Menu not saving #899165

Rikard
Keymaster

Hey aluminumonkey,

Did you try clearing your browser cache and reloading the page? You could also try a different browser. If that doesn’t work then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

January 18, 2018 at 2:38 pm in reply to: sticky menu won't clear #899163

Rikard
Keymaster

Hi,

Great, glad you got it working. I’ll close the thread for you, please open a new thread if you should have any further problems or questions.

Best regards,
Rikard

January 18, 2018 at 2:31 pm in reply to: Logo center, menu above –> move logo #899157

Rikard
Keymaster

Hi,

Glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 18, 2018 at 2:31 pm in reply to: Header logo and menu management #899155
Rikard
Keymaster
Hi,

Please try this in Quick CSS to hide the logo once you have scrolled:
```
.header-scrolled-full strong.logo {
  display:none;
}
```
Best regards,
Rikard
January 18, 2018 at 2:28 pm in reply to: Enfold Facebook Likebox stopped working #899153

Rikard
Keymaster

Hi,

I can see the Facebook like box in both Chrome and Firefox on my end, did you try to clear your browser cache and reload the page?

Best regards,
Rikard

January 18, 2018 at 2:24 pm in reply to: allignment fields form #899150

Rikard
Keymaster

Hey Martine,

Do you mean that the Status * column has too much space to the left of it? Or do you want to move the Kleuromschrijving + EMS code * column further to the right?

Best regards,
Rikard

January 18, 2018 at 2:20 pm in reply to: How do I get the hamburger menu on an ipad? #899148
Rikard
Keymaster
Hi Ginny,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 1024px) {
  nav.main_menu {
    display: block !important;
  }
  #avia-menu .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
Best regards,
Rikard
January 18, 2018 at 2:18 pm in reply to: Make burger menu go back to normal after loading demo content #899146

Rikard
Keymaster

Hi,

Thanks, your site is loading on my end now as well. I can see that option on my end too, I misunderstood you before. Not sure what to do about it though, it might be something still left in the database. Maybe you could try cleaning the database with a plugin like this? https://wordpress.org/plugins/wp-optimize/

Best regards,
Rikard

January 18, 2018 at 2:14 pm in reply to: How can I force a color section to become responsive at a predetermined width? #899144
Rikard
Keymaster
Hey Luke,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 1025px) {
.avia-animated-number-title {
    font-size: 26px !important;
}
}
```
Best regards,
Rikard
January 18, 2018 at 12:45 pm in reply to: Change to Mobile Menu undone #899109

Rikard
Keymaster

Hi,

Yes, we released a new version (4.2.1) of the theme yesterday, could you try updating to that please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

January 18, 2018 at 12:44 pm in reply to: I am getting 2 warning messages when I update.. #899107

Rikard
Keymaster

Hi,

I’m not sure what that could be, though those are only warnings and shouldn’t affect anything on your site. Do you have WP_DEBUG turned on or off?

Best regards,
Rikard

January 18, 2018 at 11:25 am in reply to: Hover Over Menu Items #899038

Rikard
Keymaster

Hi,

Great, glad you got it working :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 18, 2018 at 11:21 am in reply to: Not Responsive on Mobile #899033
Rikard
Keymaster
Hi sirstu,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
.home #av_section_1 .av-special-heading-tag strong {
  font-size:24px !important;
}
}
```
Best regards,
Rikard
January 18, 2018 at 11:17 am in reply to: Masonry element not linking to correct page #899030

Rikard
Keymaster

Hey Drebosio,

Great, glad you found the problem and for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 18, 2018 at 11:16 am in reply to: [SOLVED] Avia layout elements not working with Contact Form 7 #899029

Rikard
Keymaster

Hey Steven,

Did you try to use the shortcode you are given by CF7 instead?

Best regards,
Rikard

January 18, 2018 at 11:15 am in reply to: Edit "Save Element as Template" #899028

Rikard
Keymaster

Hey Ken,

You will have to do that manually unfortunately, this functionality is not supported site wide yet.

Best regards,
Rikard

January 18, 2018 at 11:13 am in reply to: Radius #899027
Rikard
Keymaster
Hey rafke,

Please try the following in Quick CSS under Enfold->General Styling:
```
.pricing-table-wrap {
    border-radius: 0 !important;
}
```
Best regards,
Rikard
January 18, 2018 at 11:08 am in reply to: The gaSetUserId method #899024

Rikard
Keymaster

Hey ax2201,

I’m not sure if it would work, but did you try to paste the code in Code Block element on the top of each page you want to include it on?

Best regards,
Rikard

January 18, 2018 at 11:07 am in reply to: Header Phone Number/Extra Info in Enfold knocks out the logo and menu position #899022

Rikard
Keymaster

Hi,

Thanks for the login details. Could you try updating the theme to the latest version (4.2.1) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

January 18, 2018 at 11:00 am in reply to: Spinner keeps spinning in avia #899013

Rikard
Keymaster

Hi,

Could you try updating the theme to the latest version (4.2.1) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/. If that doesn’t help then please post admin login details in private and explain how we can reproduce the problem

Best regards,
Rikard

January 18, 2018 at 10:58 am in reply to: How to get Icons to show on mobile the same as desktop #899011
Rikard
Keymaster
Hey kpenner36,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
.home #av_section_2 .av_one_fifth {
    margin-left: 6% !important;
    width: 15.2% !important;
}
}
```
Best regards,
Rikard
January 18, 2018 at 10:56 am in reply to: Change color of social media icons in socket #899007
Rikard
Keymaster
Hey larineka,

Please try the following in Quick CSS under Enfold->General Styling:
```
#socket .social_bookmarks a:before {
  color:white !important;
}
```
Best regards,
Rikard
January 18, 2018 at 10:49 am in reply to: Site Homepage loading in where Advanced layout Editor is, very odd. V4.2 #899002

Rikard
Keymaster

Hi Michael,

We released a new version of the theme yesterday (4.2.1), and we have changed a few things when it comes to the structure of the layout builder. I can’t promise that this will fix the problem you are having, but please try to update to that version to see if it helps: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

January 18, 2018 at 10:47 am in reply to: Masonry Gallery #899001

Rikard
Keymaster

Hi Lena,

Thanks for the feedback, the way WordPress usually works is that all your sidebar content is placed in widgets, our theme is no different to that. To make things easier for you, then using a sidebar and placing your sidebar content in there would be to get rid of the white space you are referring to.

No, you cannot save templates in a widget.

Best regards,
Rikard

January 18, 2018 at 10:41 am in reply to: Lessen the shrink size of the header when scrolling #898993

Rikard
Keymaster

Hi santanin,

Did the topic @guenni007 posted answer your questions?

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 58,201 through 58,230 (of 93,579 total)

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