Page 1934 – Support | Kriesi.at – Premium WordPress Themes

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January 7, 2018 at 5:53 am in reply to: How to mute an iframe #894294

Rikard
Keymaster

Hi,

I can see a big empty white space on my end, I’m guessing that is what you are referring to? It’s loading anything though. Maybe a screenshot of the element would help us understand what you are referring to?

Best regards,
Rikard

January 7, 2018 at 5:51 am in reply to: Masonry element and WP-Rocket LazyLoad #894293

Rikard
Keymaster

Hi Ed,

Since you are loading that element first on the page, I don’t think lazy load will do much good anyway to be honest, since it will load directly. The size of the page won’t be smaller in reality either, since it will load at the same size when it’s in view.

Best regards,
Rikard

January 7, 2018 at 5:46 am in reply to: Two sidebars show up even though I'm only using one? #894292

Rikard
Keymaster

Hi,

Thanks for that, I think the problem is the Displayed Everywhere sidebar. That will, like the name indicates, be displayed everywhere. We can give you CSS to hide it on that particular page though?

Best regards,
Rikard

January 7, 2018 at 5:42 am in reply to: Fullscreen Slider – Image Alignment with max height #894291

Rikard
Keymaster

Hi,

Thanks for that, login details are working now. Though I’m not sure I understand exactly what you are looking to change? Also, since you’re only using one image, maybe it would be better to use a Color Section element and set the image as a background to it? That should give you more options for setting the correct height.

Best regards,
Rikard

January 7, 2018 at 5:35 am in reply to: Limit number of comments shown on the fronpage #894289

Rikard
Keymaster

Forgot to close :-)

January 7, 2018 at 5:35 am in reply to: Limit number of comments shown on the fronpage #894288

Rikard
Keymaster

Hi Hanne,

Great, glad you found a solution and thanks for sharing. I’ll close this thread for now.

Best regards,
Rikard

January 7, 2018 at 5:34 am in reply to: Icons not functioning Propoerly #894287

Rikard
Keymaster

Hey vitalcode,

Could you try deactivating all plugins to see if one of them is causing a conflict please? If that is not the case then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

January 7, 2018 at 5:30 am in reply to: WooCommerce PDF Invoices & Packing Slips #894286

Rikard
Keymaster

Hi,

Yes there is, but you will lose all your changes when updating, so I would recommend that you use a child theme. What exactly are you having problems with? You can download a basic child theme here: kriesi.at/documentation/enfold/downloads/

Best regards,
Rikard

January 7, 2018 at 5:27 am in reply to: Hamburger menu on Enfold 4.2 #894285
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
.av-burger-overlay-scroll {
    background-color: white !important;
}

.av-hamburger-inner:before {
    backgroundcolor:blue !important
}
```
Best regards,
Rikard
January 7, 2018 at 5:24 am in reply to: Remove a section in comments element #894284

Rikard
Keymaster

Hey zohar2014,

Could you post a link to where we can inspect those elements please?

Best regards,
Rikard

January 6, 2018 at 1:54 pm in reply to: Images not showing on transfer #894087

Rikard
Keymaster

Hey cnormies,

So I’m guessing this happened after you transferred the site using a plugin or some sort? Did you try to transfer it again and double check all the settings?

Best regards,
Rikard

January 6, 2018 at 1:51 pm in reply to: text block is gone #894085

Rikard
Keymaster

Hi,

I can’t see any login details in the thread, maybe that’s what went wrong? Please post the login details in the Private Content box so that all moderators can access it. Also please point out where we can reproduce the error you’re referring to.

Best regards,
Rikard

January 6, 2018 at 1:49 pm in reply to: Is it possible to change the space between the widgets in the sidebar #894083
Rikard
Keymaster
Hi,

Thanks again for helping out @digitalessence, much appreciated :-)

Chrome is my go-to browser as well for development, though the new versions of Opera and Firefox dev edition are equally good in my opinion. I just comes down to what you are comfortable with I guess.

Best regards,
Rikard
- This reply was modified 7 years, 10 months ago by Rikard.
January 6, 2018 at 1:47 pm in reply to: Insert shortcode ( Instagram Feed ) between footer and socket. #894082

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for sharing your solution. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 6, 2018 at 1:46 pm in reply to: Toggle sizes #894081
Rikard
Keymaster
Hi,

Ok, please try this instead then:
```
.single_toggle p {
    padding: 5px 3px 5px 35px !important;
    font-size:12px !important;
}
```
Best regards,
Rikard
January 6, 2018 at 1:44 pm in reply to: Video #894079

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 6, 2018 at 1:43 pm in reply to: ICONS DISAPPEARING IN FIREFOX #894078

Rikard
Keymaster

Hi Steve,

Great, glad you found the cause of your problem and thanks for sharing. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 6, 2018 at 1:40 pm in reply to: No radius Partner/logo element #894075

Rikard
Keymaster

Hi Hugo,

Great, glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 6, 2018 at 1:40 pm in reply to: All icons have diappeared #894074

Rikard
Keymaster

Hi Johan,

Things like that could be due to caching, deactivating plugins can for some reason sometimes help. Don’t ask me how or why though :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 6, 2018 at 1:37 pm in reply to: Can’t remove white strip on homepage #894072

Rikard
Keymaster

Hi,

Thanks for that, though I still can’t log in with the details in private. Did you try out my suggestion of using a Color Section element instead?

Best regards,
Rikard

January 6, 2018 at 1:34 pm in reply to: Header problems that I can't figure out #894069

Rikard
Keymaster

Hi,

Thanks, site seems to be working fine now but all I can see is an under construction page. Please post admin login details in private so that we can view the site.

Best regards,
Rikard

January 6, 2018 at 1:32 pm in reply to: Adding an Instagram feed to my home page? #894067

Rikard
Keymaster

Hi,

Great, thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 6, 2018 at 1:32 pm in reply to: Contact Form without function #894066

Rikard
Keymaster

Hi John,

Thanks for the feedback, we’ll keep the thread open in case you should need any further help on the topic.

Best regards,
Rikard

January 6, 2018 at 1:28 pm in reply to: Sidebars not showing in Widget editor in Admin view? #894063

Rikard
Keymaster

Hi Nikki,

No problem, thanks for letting us know :-)

Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 6, 2018 at 1:23 pm in reply to: Two sidebars show up even though I'm only using one? #894062

Rikard
Keymaster

Hey LFE,

Could you post a link to the site in question so that we can take a closer look please? Also please post admin login details in private so that we can have a look at the backend of your site.

Best regards,
Rikard

January 6, 2018 at 1:20 pm in reply to: Issues with menu repsonsiveness #894061

Rikard
Keymaster

Hey Liz,

Did you make any changes at all to the theme? CSS changes for instance. If so, could you try to remove them to see if that might be the cause of your problems? If not then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

January 6, 2018 at 1:18 pm in reply to: Import Demo Pages Issue #894060

Rikard
Keymaster

Hey tayloramatheny,

Thanks for the login details, though I you wanted to reply to another thread maybe? Which pages are you not able to locate? You can import individual demo if you like.

Best regards,
Rikard

January 6, 2018 at 1:11 pm in reply to: Need a background Overlay to Header/Menu on Home page #894057

Rikard
Keymaster

Hi Tracey,

Sometimes the custom CSS doesn’t apply because of caching, did you try to put it Quick CSS to see if it works better there?

Best regards,
Rikard

January 6, 2018 at 12:16 pm in reply to: Text box doesn't show tinymce editor with all text options #894043

Rikard
Keymaster

Hi,

The first options looks like you are using the text tab, did you try switching to Visual? This is what I’m seeing when I edit a text block on your site, see private.

Best regards,
Rikard

January 6, 2018 at 12:08 pm in reply to: missing main menu (mobile) + differences between mobile & desktop in portfolio #894040

Rikard
Keymaster

Hi,

Thanks for that, though the mobile menu is working fine on my end. Did you try clearing your browser cache and reload the page? If that doesn’t help then please post a screenshot highlighting the issue and how we can reproduce it.

Best regards,
Rikard
Author

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Viewing 30 posts - 57,991 through 58,020 (of 92,909 total)

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