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Hi,
Thanks for the feedback, though I have no idea what your hosting provider means by resetting the Captcha. First off, please try to update your theme to the latest version (4.2.3) to see if that helps : http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardFebruary 13, 2018 at 4:35 am in reply to: Mobile Menu or Burger Menu Style on all screen sizes #911484Hi,
Thanks for the login details. I added the CSS I sent previously to Quick CSS and it’s working as it should, please review your site. If that is not what you are looking for then please try to explain a bit further.
Best regards,
RikardFebruary 13, 2018 at 4:04 am in reply to: Posts Date on pages, Read More/Author font size, Excerpt line-height #911464Hi,
Thanks for that.
1. Please try this in Quick CSS:
.page-id-6830 .slide-meta-time { display:none; }2. And this as well:
.page-id-6830 a.more-link { font-size:16px; }3. I’m not sure I understand what you mean by this, where is the line height off exactly? The line height of the excerpt? If so then please try to remove your code so that we can see what it looks like without it.
Best regards,
RikardFebruary 12, 2018 at 3:22 pm in reply to: Video in fullscreen slider not displayed properly after upgrading to Enfold 4.2 #911128Hi,
Thanks for helping out @goldengate415 :-)
Please try updating to the latest version of the theme @kilimats: http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardHi,
Thanks for the feedback. If you are familiar with how the builder works then you know that you have to add the featured image manually to it, right? I wanted to have a look at the backend but the login details are not working, could you check and verify please?
Best regards,
RikardHi,
Thanks for the feedback. You could try running this plugin in order to clear WordPress transients: https://wordpress.org/plugins/transients-manager/
If that doesn’t work then please try updating manually via FTP as explained in the article I posted previously.
Best regards,
RikardHey glenneill,
Do you mean that images are not showing on the URL in private or in the actual posts? They are showing on the listing page on my end, but not in the actual posts. If you are using the layout builder to create your posts, then you will need to add the image manually to the content.
Best regards,
RikardHey mjadvnt,
You can set that individually for each page in the Layout menu on the right hand side of the screen. Please try that out.
Best regards,
RikardHi,
Yes but did you change the values for the actual images under Media?
Best regards,
RikardHi,
Thanks for letting us know. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
If you use a plugin and do not change any of the theme files, then you should be safe on updates yes. But I would recommend that you backup your site and settings anyway just to be sure.
Best regards,
RikardHi,
Glad we could help :-)
Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardFebruary 12, 2018 at 7:10 am in reply to: Can you display the desktop version of this theme by default on a phone? #910932Hey flyerandice,
Thanks for the feedback, so you managed to get it working?
Best regards,
RikardHi,
Thanks for that, the problem is that your server is throwing a 500 internal server error on the admin-ajax.php file. You can try to import the file in private instead to see if you have any luck with it.
Best regards,
RikardHey poylomat,
Please try the following in Quick CSS under Enfold->General Styling:
.avia-mailchimp-form .button { background-color:red !important; color:green !important; font-size:20px !important; }Not sure what you mean by name though?
Best regards,
RikardHi,
Thanks for letting us know. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Please try this CSS as well:
@media only screen and (min-width: 991px) { #avia-menu { margin-left:-100px; } }Best regards,
RikardHey jdrakeproductions,
I’m on a 13″ screen as well, but I can see the whole dropdown on my end. Could you post a screenshot of what you are seeing on your end please?
Best regards,
RikardFebruary 12, 2018 at 6:46 am in reply to: Portfolio "related" items not showing on some entries only #910921Hey markvanhaze,
I see a related section in the URL in private. Did you manage to get it working? If not then please try to clear your browser cache and reload the page.
Best regards,
RikardHey denisj77,
I’m not sure I understand what you mean by that, could you try to explain a bit further please?
Best regards,
RikardFebruary 12, 2018 at 6:42 am in reply to: Testimonial images not loading after clicking through tab section #910919Hi,
I can’t reproduce this on my end on Chrome, the images display fine and the animation too. Did you try clearing your browser cache and reload the page?
Best regards,
RikardHey DROR,
It’s a semitransparent background, you can adjust it with this CSS:
@media only screen and (max-width: 990px) { .av_header_transparency .sub-menu { background: rgba(255,255,255,0.3) !important; } }Best regards,
RikardHi,
Please try to use the full URL in your CSS, for instance:
http://your.site/folder/font.ttfAlso make sure that you actually import it in your CSS, you can read more about importing fonts here: https://www.w3schools.com/cssref/css3_pr_font-face_rule.asp
Best regards,
RikardFebruary 12, 2018 at 6:30 am in reply to: display settings for tables not working after update, only cyrillic letters #910916Hey enricobaumgart,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out where we can see the problem.
Best regards,
RikardHey farahjanjua,
I’m not sure I understand what you are looking to do, could you post a screenshot highlighting what you would like to change please?
Best regards,
RikardHey jack000486,
You can find all the documentation here: https://kriesi.at/documentation/enfold/
Best regards,
RikardHi,
There is no difference really, it’s the same support and the same forum. The new rule is that you have to pay to actually access support after the initial 6 months. But I’m guessing that you have several purchases so that might not be an issue for you?
Best regards,
RikardHey Arlie_Francis,
Did you try to disable your auto optimize plugin? If that doesn’t help then please post admin login detail in private so that we can have a closer look.
Best regards,
RikardFebruary 12, 2018 at 6:13 am in reply to: Contact form doesn't work reliably when nested in tab section #910911Hi,
It’s difficult to say what could have gone wrong there, do you want to keep on using CF7? Otherwise we probably need to see server logs to see what might have gone wrong. Or maybe this will work? http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/
Best regards,
Rikard -
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