Page 1894 – Support | Kriesi.at – Premium WordPress Themes

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February 17, 2018 at 7:08 am in reply to: german language not well displayed #913526

Rikard
Keymaster

Hey juliaroder,

Do you mean that german special characters are not displayed properly? If so then I can’t reproduce the problem on my end, they all look fine.

If you should need any further help then please let us know how we can reproduce the problem.

Best regards,
Rikard

February 17, 2018 at 7:06 am in reply to: Can't save/publish new post #913525

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

February 17, 2018 at 7:05 am in reply to: Error in 4.2.3 – Blank Page/HTTP 500 #913524

Rikard
Keymaster

Hey Angelo,

There is always someone who gets a 500 internal server error on every update. Please see private for the previous version of the theme.

Best regards,
Rikard

February 17, 2018 at 7:01 am in reply to: password protected page not loading #913520

Rikard
Keymaster

Hi,

I’m seeing the error now, did you try to deactivate all plugins to see if there is a conflict coming from any of them?

Best regards,
Rikard

February 17, 2018 at 6:56 am in reply to: Import Default Demo Fail #913518

Rikard
Keymaster

Hey Thomas,

Please see private.

Best regards,
Rikard

February 17, 2018 at 6:54 am in reply to: Importing from Wix #913517

Rikard
Keymaster

Hey Phil,

That is not possible unfortunately, you would have to recreate the design using the Layout Builder.

Best regards,
Rikard

February 17, 2018 at 6:53 am in reply to: Woo Commerce Product Image #913516

Rikard
Keymaster

Hi,

Maybe this will work out for you? https://sv.wordpress.org/plugins/woo-extra-product-options/. If not then please try to search for one.

Best regards,
Rikard

February 17, 2018 at 6:48 am in reply to: Text Labeling Full Frame Slider mixed letters #913515
Rikard
Keymaster
Hi Stefan,

Please try the following in Quick CSS under Enfold->General Styling:
```
.slideshow_caption h2 {
    text-transform: none !important;
}
```
Best regards,
Rikard
February 17, 2018 at 6:46 am in reply to: Email wont send from chrome #913514

Rikard
Keymaster

Hey Uroš,

Thanks for the login details, on which page can we find the contact form and how can we test this out?

Best regards,
Rikard

February 17, 2018 at 6:44 am in reply to: Custom blog layout #913513

Rikard
Keymaster

Hi,

Thanks for that, though the login details are not working. Please check and verify.

Best regards,
Rikard

February 17, 2018 at 6:41 am in reply to: Special heading center #913511

Rikard
Keymaster

Hey thdevries,

You can set that in the element options, look for Heading Style. There is an option there to have it centered.

Best regards,
Rikard

February 17, 2018 at 6:39 am in reply to: full screen slider not responsive on iphone #913510

Rikard
Keymaster

Hi Theo,

Could you post a screenshot from you actual device so that we can understand the problem a bit better please?

Best regards,
Rikard

February 17, 2018 at 6:33 am in reply to: how to install Enfold into a client and prevent they get a copy of Enfold? #913507

Rikard
Keymaster

Hey artsjedi,

If they have access to the server then I would say no, there is no possibility to prevent that.

Best regards,
Rikard

February 17, 2018 at 6:31 am in reply to: Fullwidth Easy Slider – text not showing on mobile #913506

Rikard
Keymaster

Hey Elise,

Do you mean the logo and the menu items? It’s displayed smaller and in the burger menu on mobile devices.

Best regards,
Rikard

February 17, 2018 at 6:27 am in reply to: Footer Columns and Layout elements broken #913503

Rikard
Keymaster

Hi Jochen,

Great, glad you found the cause. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

February 17, 2018 at 6:21 am in reply to: icon box with 1/2 column error #913499

Rikard
Keymaster

Hi Tom,

I’ve never seen that before, likely due to most customers not using layout shortcodes in an element like that which is not supported by the layout builder. I’m guessing that is happening because you are using shortcodes, if you only use regular content, does the same thing happen?

Best regards,
Rikard

February 17, 2018 at 6:16 am in reply to: udate auf #913498

Rikard
Keymaster

Hi Thomas,

I’m not sure what could be going wrong there unfortunately, could you try to update manually via FTP to see if that works better maybe? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

February 17, 2018 at 5:56 am in reply to: Testimonial slider is "jumping" #913490
Rikard
Keymaster
Hi Brita,

Please try the following in Quick CSS under Enfold->General Styling:
```
.avia-slider-testimonials.avia-testimonial-wrapper {
    min-height: 250px;
}
```
Best regards,
Rikard
February 17, 2018 at 5:53 am in reply to: LIST #913489

Rikard
Keymaster

Hi,

I’m sure you could achieve something like in your screenshot. If you need to change the shape of the icon list then you can use CSS like you will find here: https://css-tricks.com/examples/ShapesOfCSS/

Best regards,
Rikard

February 17, 2018 at 5:50 am in reply to: contact form and navigation #913488

Rikard
Keymaster

Hi,

You can try it in Quick CSS under Enfold->General Styling.

Best regards,
Rikard

February 17, 2018 at 5:49 am in reply to: facebook like doesn't work #913486

Rikard
Keymaster

Hey marcoth,

1. It would be great if you could post a link to where we can see the actual problem.

2. No you don’t, but we recommend that you try to update on a regular basis.

Best regards,
Rikard

February 17, 2018 at 5:44 am in reply to: Mobile illustration of code blocks #913482

Rikard
Keymaster

Hi Sebastian,

The one on the left is an iframe, and the one on the right is set as a background image. I think it would be better if you took screenshots of both of those elements and added them as regular images instead. Could you try that out please?

Best regards,
Rikard

February 17, 2018 at 5:41 am in reply to: Ausnutzung der Bildschirmbreite #913480

Rikard
Keymaster

Hallo Sonja,

Great, glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Grüß,
Rikard

February 17, 2018 at 5:38 am in reply to: Logo center, menu below; change the point where mobile menu appears #913478

Rikard
Keymaster

Hi,

Thanks for the feedback, though I can’t reproduce that error on my end. We will need to be able to inspect the actual element you need to remove to be able to give you correct code.

Best regards,
Rikard

February 17, 2018 at 5:36 am in reply to: No so many entries on Magic menu !? #913477

Rikard
Keymaster

Hi,

Thanks for the login details, where are you not seeing that option? Please point out the page/post and the exact location.

Best regards,
Rikard

February 17, 2018 at 5:32 am in reply to: Black space above color section full screen video #913475
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
.click-me-toggle-close {
  display:none !important;
}
```
Best regards,
Rikard
February 17, 2018 at 5:29 am in reply to: Fatal error: Declaration of avia_sc_comments_list: #913474

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 17, 2018 at 5:25 am in reply to: eVision Responsive Columns #913469
Rikard
Keymaster
Hi Gerhard,

You will likely need to play around with the value a bit to get it looking right. This works when I check in my browser:
```
figure.wp-caption.alignleft {
    margin: 4px 5px 10px;
}
```
Best regards,
Rikard
February 17, 2018 at 5:23 am in reply to: Still want to use anchor link on mobile when color section is hidden #913468
Rikard
Keymaster
Hi,

Please try this instead:
```
.page-id-19 #after_section_3 .content {
  padding:0 !important;
}
```
Best regards,
Rikard
February 16, 2018 at 7:10 am in reply to: Mobile view – Enfold #913152

Rikard
Keymaster

Hi,

Thanks for the feedback. Could you try updating the theme to the latest version (4.2.3) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 56,791 through 56,820 (of 93,022 total)

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