Page 1892 – Support | Kriesi.at – Premium WordPress Themes

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March 6, 2018 at 6:39 am in reply to: Expand header logo width #922068
Rikard
Keymaster
Hi,

Thanks for the feedback, but I’m not sure if you would be able to do that without distorting the proportions of the logo. If you use CSS like this for instance, I’m pretty sure that would happen:
```
.logo a img {
  min-width:600px !important;
}
```
Maybe you could place the logo inside a widget instead? http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/

Best regards,
Rikard
March 6, 2018 at 6:35 am in reply to: Redbubble Link #922065
Rikard
Keymaster
Hi,

Please try this instead, in your child theme functions.php file:
```
function isaaccolavecchio_add_red_bubble(){ ?>
<script type=”text/javascript” src=”http://www.redbubble.com/assets/external_portfolio.js”></script>
<script id=”rb-xzfcxvzx” type=”text/javascript”>new RBExternalPortfolio(‘www.redbubble.com’, ‘colaventures’, 2, 2).renderIframe();</script>
<?php }
add_action('wp_footer', 'isaaccolavecchio_add_red_bubble');
```
Best regards,
Rikard
March 6, 2018 at 6:27 am in reply to: Seem to be having various issues with the Avia Editor #922063

Rikard
Keymaster

Hi,

Thanks for that, where exactly are you getting this problem? Please post a link to where we can actually see it. Also, how are you attaching the pdf document? You can see all the options in TinyMCE by clicking the keyboard icon.

Best regards,
Rikard

March 6, 2018 at 6:16 am in reply to: Update to 4.2.5 messed up all my styles #922059

Rikard
Keymaster

Hi,

Thanks for the link and feedback, I can’t see anything obviously wrong with your site though. Could you post screenshots highlighting the issues please?

Best regards,
Rikard

March 6, 2018 at 6:14 am in reply to: Masonry Gallery tighten up space between images and display excerpt #922057

Rikard
Keymaster

Hi,

Thanks for the feedback, we should have a video like that. Though the tools we use are accessible to anyone, we simply inspect the elements in a browser to see which elements, classes and ids we need to target with CSS.

Best regards,
Rikard

March 6, 2018 at 6:10 am in reply to: WordPress 'White Screen of Death' after theme update #922055

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for the feedback. You haven’t done anything wrong, the problem is ours unfortunately.

Best regards,
Rikard

March 6, 2018 at 6:07 am in reply to: Enfold editor not working just show ajax icon #922054

Rikard
Keymaster

Hi,

Thanks for the feedback, I get the same result on my end when trying to deactivate that plugin. Could you try to enable debug mode in order to see builder shortcodes: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/, then copy the shortcodes to a new page to see if that helps please?

Best regards,
Rikard

March 6, 2018 at 6:02 am in reply to: The Enfold I have installed does not look like Enfold! #922051

Rikard
Keymaster

Hi,

The 2017 looks fine on your site, and it looks like you have customised it a bit yourself already? If you are still having problems on your end then please clear the cache from your caching plugin and from your local browser, and reload the page to see if that helps.

Best regards,
Rikard

March 6, 2018 at 5:58 am in reply to: General direction #922049

Rikard
Keymaster

Hey bobjonesdesigns,

Thanks for that, I think you should be able to achieve something similar using Enfold. I wanted to have a look at your development site but it’s password protected, could you post the password in private as well.

Best regards,
Rikard

March 6, 2018 at 5:55 am in reply to: Header not showing up #922048
Rikard
Keymaster
Hi,

I imported Josefin Sans to your body font using this in your child theme functions.php file:
```
add_filter( 'avf_google_content_font', 'avia_add_content_font');
function avia_add_content_font($fonts)
{
$fonts['Josefin Sans'] = 'Josefin Sans:400';
return $fonts;
}
```
You will find the font at the bottom of the list under Enfold->General Styling->Fonts.

Best regards,
Rikard
March 6, 2018 at 5:47 am in reply to: FEATURE REQUEST- PHONE ICON FOR TOP BAR for PHONE NUMBER #922042

Rikard
Keymaster

Hi,

Great, thanks for that, I can access your site now. Could you please upgrade the account to admin rights as well? Otherwise we can’t access the theme options.

Best regards,
Rikard

March 6, 2018 at 5:43 am in reply to: Contact form messed up after theme update #922041
Rikard
Keymaster
Hi Dror,

Sorry for the problems. Please try this in Quick CSS:
```
.avia_ajax_form .form_element_fourth {
    margin-right: 0 !important;
}
```
```
#order p input {
    background-color:green !important;
}
```
Best regards,
Rikard
March 6, 2018 at 5:35 am in reply to: Make top bar sticky on mobile #922037
Rikard
Keymaster
Hi,

Thanks for the clarification. Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
.home #av_section_1 .av-special-heading-h1 {
  padding-top:30px !important;
}
}
```
Best regards,
Rikard
March 6, 2018 at 5:30 am in reply to: Easy slider images overlapping for a few seconds when rotating #922035

Rikard
Keymaster

Hi,

Thanks for that, please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

March 6, 2018 at 5:27 am in reply to: Broken Dependencies #922034

Rikard
Keymaster

Hey Dudo1985,

Thanks for the screenshots. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

March 6, 2018 at 5:24 am in reply to: Masonry Gallery – Bug #922033

Rikard
Keymaster

Hi NegliForest,

Ismael asked you for login details to your site, could you post them in private please?

Best regards,
Rikard

March 6, 2018 at 5:22 am in reply to: Enfold Update Failure…HTTP ERROR 500 #922031

Rikard
Keymaster

Hi,

You could try to update again, but please make sure that you have your site backed up so that you can roll back if something should go wrong. You could also try to perform the update on a staging version of the site first.

Best regards,
Rikard

March 6, 2018 at 5:13 am in reply to: loco translate enfold child on multisite #922028

Rikard
Keymaster

Hey RODRIGO,

What exactly are you looking to translate and where can we see it? We might need access to the backend of your site to be able to help you out, so please include admin login details in private with your reply.

Best regards,
Rikard

March 6, 2018 at 4:44 am in reply to: Button display on Safari – Problem #922016

Rikard
Keymaster

Hi,

I’m not sure to be honest, did you make sure to clear your browser cache and reload the page? I couldn’t reproduce the results in your second screenshot, but I can’t find the content which is in your first screenshot. Could you link directly to that page so that we can check that as well please?

Best regards,
Rikard

March 5, 2018 at 8:13 am in reply to: Uncaught Error: cannot call methods on sortable prior to initialization #921343

Rikard
Keymaster

Hi r2tall,

Great, glad you got it working and thanks for the feedback.

Best regards,
Rikard

March 5, 2018 at 8:12 am in reply to: Fullwidth Easy Slider not showing. #921342

Rikard
Keymaster

Hi,

Thanks, though it’s still not working for me. Could you post a link to the login page so that we know we are on the correct page at least?

Best regards,
Rikard

March 5, 2018 at 8:09 am in reply to: Muted video Auto Play on mobile devices – Any update? #921341

Rikard
Keymaster

Hey promisecenterchurch,

I’m not aware of any solutions like that unfortunately. Where exactly did you read that? I wouldn’t recommend using autoplay for mobile anyway, since Apple doesn’t allow it on their devices for instance.

Best regards,
Rikard

March 5, 2018 at 8:07 am in reply to: Top Socket Menu #921340
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
#header_meta .sub_menu li a {
  color:#fff !important;
}
```
Best regards,
Rikard
March 5, 2018 at 8:04 am in reply to: Site is Blank – building locally via MAMP #921339

Rikard
Keymaster

Hi Jacob,

Sorry for the problems, you can download the previous version in private.

Best regards,
Rikard

March 5, 2018 at 8:03 am in reply to: No social share while using Avia layout builder #921338

Rikard
Keymaster

Hi,

Glad we could help and thanks for sharing. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 5, 2018 at 8:02 am in reply to: Meta:Total_Sales #921336

Rikard
Keymaster

Hi Nick,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 5, 2018 at 8:00 am in reply to: "wierd signs" in control panel #921332

Rikard
Keymaster

Hi Nick,

Great, thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 5, 2018 at 7:59 am in reply to: Search results page customization #921330

Rikard
Keymaster

Hi Nick,

Thanks for the feedback. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 5, 2018 at 7:57 am in reply to: FEATURE REQUEST- PHONE ICON FOR TOP BAR for PHONE NUMBER #921329

Rikard
Keymaster

Hi,

I tried just now and I get the same message as Nikko, do you have any geo-blocking active?

Best regards,
Rikard

March 5, 2018 at 7:56 am in reply to: Menu Separator #921328

Rikard
Keymaster

Hey GaryBroadhurst,

What kind of separator would you like? Could you post a link to the site in question?

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 56,731 through 56,760 (of 93,573 total)

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