Page 1891 – Support | Kriesi.at – Premium WordPress Themes

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February 15, 2018 at 7:25 am in reply to: Fatal Error from av-helper-masonry.php line 685 #912656

Rikard
Keymaster

Hi JUICYDESIGN-Berlin,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

February 15, 2018 at 7:20 am in reply to: Kompatibilität Simple Calendar #912654

Rikard
Keymaster

Hey Steffen,

We haven’t tested that for compatibility, so I think you will have to simply try it out to see if it works or not.

Best regards,
Rikard

February 15, 2018 at 7:19 am in reply to: No main menu on Woocommerce's single product page #912652

Rikard
Keymaster

Hey CM Architects,

Could you try updating the theme to the latest version (4.2.3) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

February 15, 2018 at 7:13 am in reply to: Enfold und Bilder #912651

Rikard
Keymaster

Hi Chris,

The Fullscreen Slider has options for hiding it on different screen widths, if you are not seeing that then you are probably not running the latest version (4.2.3) of the theme?

Best regards,
Rikard

February 15, 2018 at 7:06 am in reply to: shortcode parser – new feature #912649

Rikard
Keymaster

Hi,

Thanks, I’ll close the thread for now.

Best regards,
Rikard

February 15, 2018 at 7:03 am in reply to: Blog Post Element Not Sorting by Descending Order #912648

Rikard
Keymaster

Hey shreinmedia,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 15, 2018 at 7:02 am in reply to: Social Media Icons Not Showing on Mobile Site #912647

Rikard
Keymaster

Hi orangedragin,

First off, please try updating the theme to the latest version (4.2.3) to see if that helps please: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

February 15, 2018 at 6:59 am in reply to: widgets don´t appear #912646

Rikard
Keymaster

Hi,

I think there was some CSS causing the problem, adding Nikko’s CSS corrected it.

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 15, 2018 at 6:53 am in reply to: Responsive text widget in header #912645
Rikard
Keymaster
Hi,

Thanks for that. Please try this CSS as well:
```
@media only screen and (max-width: 767px) {
#header .widget {
    top: -40px;
}
}
```
Best regards,
Rikard
February 15, 2018 at 6:49 am in reply to: Enfold 4.9.3 and PHP Versioning #912644

Rikard
Keymaster

Hi,

Glad we could help, I’ll leave the thread open in case you should need any further help on the topic.

Best regards,
Rikard

February 15, 2018 at 6:43 am in reply to: Footer Columns #912643

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 15, 2018 at 6:42 am in reply to: Linking to a tab when on the same page #912642

Rikard
Keymaster

Hey MIMMT,

Could you post a link to the page in question so that we can take a closer look please?

Best regards,
Rikard

February 15, 2018 at 6:37 am in reply to: Widget sidebar latest news #912640

Rikard
Keymaster

Hi,

You could try running this plugin in order to clear WordPress transients: https://wordpress.org/plugins/transients-manager/

If that doesn’t help either then I think you will have to update manually via FTP, there are instructions how to do that in the link I posted above.

Best regards,
Rikard

February 15, 2018 at 6:34 am in reply to: Tab Section: Setting up image tabs #912639

Rikard
Keymaster

Hi,

You have an option for that if you click into the element options, check the Tab Symbol option in the Settings tab.

Best regards,
Rikard

February 15, 2018 at 6:31 am in reply to: Change position of mobile menu icon #912638

Rikard
Keymaster

Hi Chris,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 15, 2018 at 6:27 am in reply to: Invisible menu on mobile #912637

Rikard
Keymaster

Hey poylomat,

Could you try updating the theme to the latest version (4.2.3) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

February 15, 2018 at 6:26 am in reply to: How to put a 3/4 column in the center of the page? #912636

Rikard
Keymaster

Hi Anton,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 15, 2018 at 6:23 am in reply to: Change the Post Slider's default arrow icon to custom image #912635

Rikard
Keymaster

Hi,

I think that is being blocked by the browser itself since it’s coming from a different server, did you try loading it from your own server?

Best regards,
Rikard

February 15, 2018 at 6:20 am in reply to: Escaped code showing in back end footer #912634

Rikard
Keymaster

Hi,

Thanks for the login details, I’m not sure why that is happening though. Did you try to deactivate all plugins to see if that helps? Also, do you have debug active on your installation? https://codex.wordpress.org/WP_DEBUG. We can check for you if you post FTP login details in private.

Best regards,
Rikard

February 15, 2018 at 6:11 am in reply to: left menu styling and widget need to look the same #912632

Rikard
Keymaster

Hi Tina,

Great, glad you got it working and thanks for the kind words :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 15, 2018 at 6:09 am in reply to: Header widget position #912630
Rikard
Keymaster
Hi,

That is not possible since they are in the same element. You could try to wrap them in separate divs though, that means they can be targeted with CSS:
```
<div id="phone-info-names">Names here</div><div id="phone-info-numbers">Numbers</div>
```
Best regards,
Rikard
February 15, 2018 at 6:02 am in reply to: Displace logo #912629

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks to @guenni007 for helping out :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 15, 2018 at 6:01 am in reply to: udate auf #912627

Rikard
Keymaster

Hey ThomasWitzany,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 15, 2018 at 5:58 am in reply to: How to add the article directory #912626
Rikard
Keymaster
Hi,

Yes, a text block would be a good idea for adding html like that. If you want to add anchors then you need to add ID’s to your content. Like so:
```
<a href="#anchor">Link to anchor</a>

<div id="anchor">Content</div>
```
Best regards,
Rikard
February 15, 2018 at 5:55 am in reply to: Add Tahoma font to Enfold #912625

Rikard
Keymaster

Hey ythhj,

Adding CSS like that won’t add the font to the fonts list, but it should apply to your actual site though?

Best regards,
Rikard

February 15, 2018 at 5:52 am in reply to: Permanent image overlay for (mobile) images with a link #912623

Rikard
Keymaster

Hey Daniel,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

February 15, 2018 at 5:51 am in reply to: Embedding Mediazilla videos to match height & width #912622

Rikard
Keymaster

Hi jimmiesner,

I’m not sure if you need any further help, did you the suggestion posted by @mrjohnson2 help? Thanks for helping out btw @mrjohnson2 :-)

Best regards,
Rikard

February 15, 2018 at 5:48 am in reply to: Woo Commerce Product Image #912620

Rikard
Keymaster

Hey tsdesigns,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 15, 2018 at 5:45 am in reply to: password protected page not loading #912619

Rikard
Keymaster

Hi Aline,

That will only result in a 404 page, the page doesn’t have a URL since it’s not published yet. If the page is not published you can only preview it.

Best regards,
Rikard

February 15, 2018 at 5:42 am in reply to: Mobile menu error (javascript problem) #912618

Rikard
Keymaster

Hey nirvana,

Could you try deactivating all plugins to see if one of them is causing a conflict please? If that doesn’t help then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 56,701 through 56,730 (of 92,860 total)

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