Page 1888 – Support | Kriesi.at – Premium WordPress Themes

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March 2, 2018 at 6:41 am in reply to: change blog inner navigation graphic-shapes #920096
Rikard
Keymaster
Hi,

Thanks for the screenshot. Please try this instead:
```
.avia-post-prev, .avia-post-next {
    border-top-right-radius: 0 !important;
    border-bottom-right-radius: 0 !important;
}
```
Best regards,
Rikard
March 2, 2018 at 6:38 am in reply to: masonry portfolio #920095

Rikard
Keymaster

Hi Manu,

Thanks for the feedback. We’ll keep the thread open in case you should need any further help on the topic.

Best regards,
Rikard

March 2, 2018 at 6:37 am in reply to: Multisite – Child themes #920094

Rikard
Keymaster

Hey Julie,

As far as I know it’s not possible to do that in a multisite installation, unless you are using separate themes for each of the sites.

Best regards,
Rikard

March 2, 2018 at 6:35 am in reply to: Accordion And tabs #920093

Rikard
Keymaster

Hey codecreative,

I’m not sure I understand what you are looking for, could you post a link to the elements in question and try to explain a bit further please?

Best regards,
Rikard

March 2, 2018 at 6:33 am in reply to: Social Share Buttons #920092

Rikard
Keymaster

Hi,

Try running the URL which doesn’t work through this tool: https://developers.facebook.com/tools/debug/

Best regards,
Rikard

March 2, 2018 at 6:28 am in reply to: Blog Links and Read More do not redirect correctly #920091

Rikard
Keymaster

Hi,

I change the permalink structure on the page in private, and it seems to be working. Could you have a look please?

Best regards,
Rikard

March 2, 2018 at 6:25 am in reply to: Screen dims on clicking thumbnail in Ajax preview window #920090

Rikard
Keymaster

Hi Neil,

Great, glad you got it working and thanks for the kind words :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 2, 2018 at 6:16 am in reply to: My scroll-to-top button is not displaying #920089
Rikard
Keymaster
Hi LindaK,

Thanks for the feedback. Please try this in Quick CSS:
```
#footer {
    padding: 0 !important;
}
```
Best regards,
Rikard
March 2, 2018 at 6:13 am in reply to: Blank site after updating to 4.2.5 #920087

Rikard
Keymaster

Hi,

Updates breaking customer site happens on every update, there is a very simple solution to not having to panic because your production site is down though: update on a staging version of the site first!!. We will investigate this further of course, but that is simplest way of not having to deal with broken production sites.

Everyone in this thread who is not @mmaack; please open new threads and include admin login details to your sites in private so that we can have a closer look and help you out individually.

@mmaack: if you want to downgrade to 4.2.4 then you can find the files in private.

Best regards,
Rikard

March 2, 2018 at 6:02 am in reply to: Activating Page Builder into WP Courseware units #920085
Rikard
Keymaster
Hey Phet,

On this line:
```
$meta['page'][] = 'post'; /*instead add the name of the custom post type here*/
```
Did you try replacing page with the name of the custom post type?

Best regards,
Rikard
March 2, 2018 at 5:59 am in reply to: Bug on composer ! i can't edit element #920084

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 2, 2018 at 5:55 am in reply to: Shortcodes and Homepage broken after update #920083

Rikard
Keymaster

Hi Andy,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 2, 2018 at 5:49 am in reply to: Update to 4.2.4 – Feb 21, 2018 caused certain shortcodes to stop working #920082

Rikard
Keymaster

Hi Andy,

Thanks for the login details, though the content on your front page is showing fine on my end. Did you try clearing your browser cache and reload the page?

Best regards,
Rikard

March 2, 2018 at 5:43 am in reply to: Masonry post element not working anymore #920080

Rikard
Keymaster

Hi,

Great, glad you got it working. We released a new version (4.2.5) yesterday which you could try out as well.

Best regards,
Rikard

March 2, 2018 at 5:37 am in reply to: Enfold editor not working just show ajax icon #920078

Rikard
Keymaster

Hi,

Thanks for that, though the login details are not working. Please check and verify.

Best regards,
Rikard

March 2, 2018 at 5:36 am in reply to: 'Show excerpt in all magazine blog list' with "Read More" link #920077

Rikard
Keymaster

Hi,

Great, glad you got it working :-)

Best regards,
Rikard

March 2, 2018 at 5:35 am in reply to: getting a Large picture in my events posts #920076

Rikard
Keymaster

Hi,

It can be easy to miss :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 2, 2018 at 5:20 am in reply to: Irregular GAP in Mansory gallery #920075

Rikard
Keymaster

Hey AndreyRasklad,

Thanks for the link and screenshots, though your site looks to be down?

Best regards,
Rikard

March 2, 2018 at 5:18 am in reply to: Custom image hover effect and text #920074

Rikard
Keymaster

Hey ATB_IO,

I’m not sure I understand what you are looking to achieve, could you post a link to an example maybe? A screenshot highlighting your intentions might help us understand better as well.

Best regards,
Rikard

March 2, 2018 at 5:16 am in reply to: HTACCESS Problem #920073
Rikard
Keymaster
Hi,

The layout builder in Enfold does make use of files within that folder, so I’m guessing that is the reason for the behaviour your are describing. Though I’m still not sure why you would need to lock down that entire folder, protecting the login page should be more than enough. If you still want to keep doing that then you could try adding this to your .htaccess file:
```
<Files admin-ajax.php>
    Order allow,deny
    Allow from all
    Satisfy any 
</Files>
```
Source.

Best regards,
Rikard
March 2, 2018 at 5:11 am in reply to: Layer Slider WP #920071

Rikard
Keymaster

Hi Anne,

Thanks for the feedback, I think you can ignore that warning or request. Are you having any problems actually using it?

Best regards,
Rikard

March 2, 2018 at 4:44 am in reply to: Grid layout #920067

Rikard
Keymaster

Hi,

Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 2, 2018 at 4:43 am in reply to: text #920066
Rikard
Keymaster
Hi,

Ok, thanks for the feedback. So you simply want a background behind the text? If so then please try this in Quick CSS:
```
.home #av_section_1 .av-special-heading-tag {
    font-size: 1em;
    background-color: green;
    max-width: fit-content;
}
```
If that doesn’t work then please post a link to your site so that we can have a closer look.

Best regards,
Rikard
March 2, 2018 at 4:33 am in reply to: [SOLVED]Adding shortcode to event list Events Calendar pro #920065

Rikard
Keymaster

Hi Steven,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 2, 2018 at 4:32 am in reply to: licencing #920064

Rikard
Keymaster

Hi Tony,

As long as you have valid licenses then you will have access to the support forum. If you should lose access for some reason then you can contact us through this channel and post your purchase information and we’ll set you up with the correct access again.

Best regards,
Rikard

March 2, 2018 at 4:29 am in reply to: Logo and header widget not showing #920062

Rikard
Keymaster

Hey Malene,

Thanks for the login, though I’m not sure what you are trying to achieve? I see a big image in your header, is that the result you were looking for?

If you are looking to add a widget to the header then you can refer to this: http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/

I would recommend that you use a child theme before attempting that though: http://kriesi.at/documentation/enfold/portfolio-item/create-a-child-theme/

Best regards,
Rikard

March 1, 2018 at 2:38 pm in reply to: video-player shows only the control bar with self hosted videos #919660
Rikard
Keymaster
Hi,

Thanks for that, I can see the page now. Please try this in Quick CSS:
```
.mejs-container {
    max-height: 100% !important;
}
```
Best regards,
Rikard
March 1, 2018 at 2:33 pm in reply to: optimze the spacing of the ajax portfolio grid and the portfolio preview images #919658

Rikard
Keymaster

Hi,

Thanks for the feedback. You can upload images to a service like Dropbox, Google Drive, Imgur etc. and then link to them here.

Best regards,
Rikard

March 1, 2018 at 2:25 pm in reply to: Masonry post element not working anymore #919655

Rikard
Keymaster

Hi,

Thanks for the feedback, if you should need an earlier version of the theme then let us know.

Best regards,
Rikard

March 1, 2018 at 2:23 pm in reply to: URGENT!!!! Video is not looping properly #919652

Rikard
Keymaster

Hi,

Thanks for the feedback, I’m not sure what could have caused that though. Maybe caching of some sort? If you didn’t change anything then that would be the likely explanation.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 56,611 through 56,640 (of 93,278 total)

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