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Viewing 30 posts - 56,401 through 56,430 (of 92,343 total)
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  • Hey TJ,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out how and where we can reproduce the problem.

    Best regards,
    Rikard

    in reply to: Error uploading self hosted video file #909619

    Hey navindesigns,

    That is core WordPress functionality and not related to the theme you are using. If you inspect the page you are getting the error on, are you seeing any error messages in the console?

    Best regards,
    Rikard

    in reply to: WEBSITE CHAGE #909617

    Hi,

    1. Yes, that is the price for one license.

    2. The prices you are referring to are likely through Envato? We don’t offer hosting or theme setup. Though if you are having problems then we’d be happy to help you out on the support forum.

    3. A licence is valid for life yes, but only for one domain. If you want to use it on a different domain then you would need to purchase an additional licence.

    Best regards,
    Rikard

    in reply to: Assistance with Border Style #909616

    Hi,

    Great, glad you got it working :-)

    Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Tab Section formatting #909610

    Hi Terry,

    Please try the following in Quick CSS under Enfold->General Styling:

    a.av-active-tab-title {
        color: red !important;
        text-decoration: underline;
    }

    Best regards,
    Rikard

    in reply to: Assistance with Border Style #909607

    Hey Briana,

    Please try this CSS as well:

    .inner_product_header {
        margin-left:2px;
    }
    
    div .products .product {
        width: 23% !important;
    }

    You might need to change the values a bit to get it looking the way you want. Change the CSS you posted as well to this:

    #top .inner_product_header {
        min-height: 180px;
        max-height: 180px;
        border: 1px solid #E9E9E9!important;
    }

    Best regards,
    Rikard

    in reply to: Masonry Portfolio #909602

    Hi Stuart,

    Great, glad you got it working and thanks for letting us know.

    Best regards,
    Rikard

    in reply to: Fonts are not changing on site #909599

    Hey Kim,

    Thanks for the login details. Which font are you trying to change to that is not working?

    Best regards,
    Rikard

    in reply to: Shop – Show number of products per page not working #909596

    Hi John,

    Could you post a link to where we can see your problem please?

    Best regards,
    Rikard

    Hi Matt,

    I’m not sure if you need to hire a freelancer, but there are no elements in the theme which will achieve the results you’re looking for automatically. You will likely need some custom CSS for instance. Maybe you could start creating your layouts and designs and we can then help you out with styling or any other problem you might have?

    Best regards,
    Rikard

    in reply to: Create anchor link with smooth scroll in post #909593

    Hey Max,

    Yes, but you will have to add the id and html markup manually then, you can try something like this for instance:

    <div id="my-anchor">
    Content
    </div>

    Where my-anchor is the anchor you want to use. The procedure of adding the link would be the same.

    Best regards,
    Rikard

    in reply to: Theme #909590

    Hey anthony esparza,

    Here is a thread which might be interesting to you if you want to speed your site up: https://kriesi.at/support/topic/seo-google-page-insights-blocking-rendering-ressources-above-the-fold/

    If you have any specific changes you would like to make to the theme them please open a new thread on the support forum as this is the pre-sale channel, not technical support.

    Best regards,
    Rikard

    • This reply was modified 7 years, 5 months ago by Rikard.
    in reply to: alternative content #909588

    Hey ManolinelNoruego,

    There is no functionality to set up colour for a single page only unfortunately. But if you point out the change you would like to make then we might be able to help you out with some custom CSS.

    Best regards,
    Rikard

    in reply to: Enfold is not truly responsive #909587

    Hey Nicole,

    Could you post a link to the site in question so that we can take a closer look please? Also please try to point out the problem.

    Best regards,
    Rikard

    Hey marcjetten,

    Did you try changing your settings for the strong tag under Enfold->Advanced Styling?

    Best regards,
    Rikard

    in reply to: zooming breaks the layout #909584

    Hi,

    Yes, Yigit is the man! :-)

    Glad you got it working. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    in reply to: Text no longer visible #909583

    Hey RoyalFlushGroup,

    Please try the following in Quick CSS under Enfold->General Styling:

    .av-special-heading-tag {
        color: black !important;
    }

    Best regards,
    Rikard

    in reply to: Aria Fullwidth Slider broken #909582

    Hi Brian,

    Thanks for the feedback, I tried logging in but the details don’t seem to work. Could you check and verify please?

    Also, are we allowed to disable plugins in order to debug? The error message I’m seeing on the front page is coming from an API call to the URL in private, does that mean anything to you?

    Best regards,
    Rikard

    in reply to: Cross-browser issue? #909581

    Hi,

    You could do that, but I would very much advise against placing the footer in a fixed position, since you will very likely have the footer overlapping your content if you do. And then you will want to change it back. The reason why we, and I would think everyone else as well, do this, is to fill the entire page with content regardless of how much content is actually on the page before the footer. If you don’t have much content before the footer, then the footer will look bigger, and vice versa with a lot of content. We get this request from time to time, but I would again advise you to not change this behaviour, it’s there for a very good reason.

    Best regards,
    Rikard

    in reply to: Dot before new sidebar created below header area #909580

    Hey simran1982,

    I think that is because you are wrapping them in an li element:

    ‘before_widget’ => ‘<li id=”%1$s” class=”widget %2$s”>’,
    ‘after_widget’ => ‘‘,

    Maybe you could try a div instead? Don’t forgot to end the div as well, you haven’t ended the li element in your code.

    Best regards,
    Rikard

    in reply to: Mobile Break Point Code Not Working #909579

    Hi Lane,

    I saw the same thing and I don’t know why it’s doing that to be honest with you. It’s like something is corrupt or is being overridden by a customisation, but it doesn’t look like you have any customisations at all. We released a new version (4.2.3) of the theme yesterday, could you try updating to that please? http://kriesi.at/documentation/enfold/updating-your-theme-files/. We could fix all this for you with custom CSS, but it might make things a lot more complicated in the future, so let’s hope the new version takes care of things.

    Best regards,
    Rikard

    in reply to: Import parent theme on child theme not importing #909578

    Hi,

    Thanks for that, sometimes you have to only toggle a setting in the theme options and save again and the settings apply after that. That was the case here and I’ve done it for you. Your parent theme settings are imported and the child theme is active. Please review your site.

    Best regards,
    Rikard

    in reply to: [Follow-Up] Make Entire Blocks (Columns) clickable #909577

    Hi,

    Thanks for the feedback. Let see if this makes it in to the actual theme at some point.

    Best regards,
    Rikard

    in reply to: White space above slider and other issues #909576

    Hey advancedcms,

    Could you try updating the theme to the latest version (4.2.3) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    in reply to: Mobile Menu Icon #909575

    Hey cgoldhawk,

    Could you post a link to the site in question so that we can take a closer look please?

    Best regards,
    Rikard

    Hi,

    Thanks for that, though the login details are not working. Could you check and verify please?

    Best regards,
    Rikardjioj

    in reply to: Support page will not accept my login credentials #909573

    Hi,

    Please see private.

    Best regards,
    Rikard

    Hi,

    Yes, I just talked to Tiran about that and they have decided not to provide a free version anymore. I don’t think that WOT Cache can get rid of all the warning in Google Page Speed, but if you are actually only trying to speed up your installation, then you shouldn’t pay all that much attention to what Google’s test tell you. I would check it on Pingdom instead, as that focuses on the actual speed of the site. Not what Google thinks is best practice or not.

    Best regards,
    Rikard

    in reply to: Annoying Bug Update show #909132

    Hi,

    I agree that things like this can be annoying, but it’s very difficult for us to keep up with all the LayerSlider updates unfortunately. We are trying to update once a week now though, so this should hopefully not happen all that often.

    Best regards,
    Rikard

    Hi,

    Glad we could help and sorry for the problems. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

Viewing 30 posts - 56,401 through 56,430 (of 92,343 total)