Page 1880 – Support | Kriesi.at – Premium WordPress Themes

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March 2, 2018 at 5:59 am in reply to: Bug on composer ! i can't edit element #920084

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 2, 2018 at 5:55 am in reply to: Shortcodes and Homepage broken after update #920083

Rikard
Keymaster

Hi Andy,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 2, 2018 at 5:49 am in reply to: Update to 4.2.4 – Feb 21, 2018 caused certain shortcodes to stop working #920082

Rikard
Keymaster

Hi Andy,

Thanks for the login details, though the content on your front page is showing fine on my end. Did you try clearing your browser cache and reload the page?

Best regards,
Rikard

March 2, 2018 at 5:43 am in reply to: Masonry post element not working anymore #920080

Rikard
Keymaster

Hi,

Great, glad you got it working. We released a new version (4.2.5) yesterday which you could try out as well.

Best regards,
Rikard

March 2, 2018 at 5:37 am in reply to: Enfold editor not working just show ajax icon #920078

Rikard
Keymaster

Hi,

Thanks for that, though the login details are not working. Please check and verify.

Best regards,
Rikard

March 2, 2018 at 5:36 am in reply to: 'Show excerpt in all magazine blog list' with "Read More" link #920077

Rikard
Keymaster

Hi,

Great, glad you got it working :-)

Best regards,
Rikard

March 2, 2018 at 5:35 am in reply to: getting a Large picture in my events posts #920076

Rikard
Keymaster

Hi,

It can be easy to miss :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 2, 2018 at 5:20 am in reply to: Irregular GAP in Mansory gallery #920075

Rikard
Keymaster

Hey AndreyRasklad,

Thanks for the link and screenshots, though your site looks to be down?

Best regards,
Rikard

March 2, 2018 at 5:18 am in reply to: Custom image hover effect and text #920074

Rikard
Keymaster

Hey ATB_IO,

I’m not sure I understand what you are looking to achieve, could you post a link to an example maybe? A screenshot highlighting your intentions might help us understand better as well.

Best regards,
Rikard

March 2, 2018 at 5:16 am in reply to: HTACCESS Problem #920073
Rikard
Keymaster
Hi,

The layout builder in Enfold does make use of files within that folder, so I’m guessing that is the reason for the behaviour your are describing. Though I’m still not sure why you would need to lock down that entire folder, protecting the login page should be more than enough. If you still want to keep doing that then you could try adding this to your .htaccess file:
```
<Files admin-ajax.php>
    Order allow,deny
    Allow from all
    Satisfy any 
</Files>
```
Source.

Best regards,
Rikard
March 2, 2018 at 5:11 am in reply to: Layer Slider WP #920071

Rikard
Keymaster

Hi Anne,

Thanks for the feedback, I think you can ignore that warning or request. Are you having any problems actually using it?

Best regards,
Rikard

March 2, 2018 at 4:44 am in reply to: Grid layout #920067

Rikard
Keymaster

Hi,

Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 2, 2018 at 4:43 am in reply to: text #920066
Rikard
Keymaster
Hi,

Ok, thanks for the feedback. So you simply want a background behind the text? If so then please try this in Quick CSS:
```
.home #av_section_1 .av-special-heading-tag {
    font-size: 1em;
    background-color: green;
    max-width: fit-content;
}
```
If that doesn’t work then please post a link to your site so that we can have a closer look.

Best regards,
Rikard
March 2, 2018 at 4:33 am in reply to: [SOLVED]Adding shortcode to event list Events Calendar pro #920065

Rikard
Keymaster

Hi Steven,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 2, 2018 at 4:32 am in reply to: licencing #920064

Rikard
Keymaster

Hi Tony,

As long as you have valid licenses then you will have access to the support forum. If you should lose access for some reason then you can contact us through this channel and post your purchase information and we’ll set you up with the correct access again.

Best regards,
Rikard

March 2, 2018 at 4:29 am in reply to: Logo and header widget not showing #920062

Rikard
Keymaster

Hey Malene,

Thanks for the login, though I’m not sure what you are trying to achieve? I see a big image in your header, is that the result you were looking for?

If you are looking to add a widget to the header then you can refer to this: http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/

I would recommend that you use a child theme before attempting that though: http://kriesi.at/documentation/enfold/portfolio-item/create-a-child-theme/

Best regards,
Rikard

March 1, 2018 at 2:38 pm in reply to: video-player shows only the control bar with self hosted videos #919660
Rikard
Keymaster
Hi,

Thanks for that, I can see the page now. Please try this in Quick CSS:
```
.mejs-container {
    max-height: 100% !important;
}
```
Best regards,
Rikard
March 1, 2018 at 2:33 pm in reply to: optimze the spacing of the ajax portfolio grid and the portfolio preview images #919658

Rikard
Keymaster

Hi,

Thanks for the feedback. You can upload images to a service like Dropbox, Google Drive, Imgur etc. and then link to them here.

Best regards,
Rikard

March 1, 2018 at 2:25 pm in reply to: Masonry post element not working anymore #919655

Rikard
Keymaster

Hi,

Thanks for the feedback, if you should need an earlier version of the theme then let us know.

Best regards,
Rikard

March 1, 2018 at 2:23 pm in reply to: URGENT!!!! Video is not looping properly #919652

Rikard
Keymaster

Hi,

Thanks for the feedback, I’m not sure what could have caused that though. Maybe caching of some sort? If you didn’t change anything then that would be the likely explanation.

Best regards,
Rikard

March 1, 2018 at 2:21 pm in reply to: Color section not optimized on smartphone #919649

Rikard
Keymaster

Hi,

Thanks for the feedback, though that sections looks fine on my end using Chrome. Could you post a screenshot of what you seeing on the actual device and let us know which device and browser you are using please?

If you want to have greater control over the background image on mobile screens, then you can duplicate the section and upload an image better adapted to mobile screens. You can select to hide/show the correct one using Screen Options in the element options.

Best regards,
Rikard

March 1, 2018 at 2:14 pm in reply to: Fullscreen background image #919641

Rikard
Keymaster

Hi M_AVT,

Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 1, 2018 at 2:10 pm in reply to: Change background color av-logo-container #919631
Rikard
Keymaster
Hi,

This is coming from one of your cached CSS files:
```
.av-logo-container {
    background-color: #000!important;
}
```
Best regards,
Rikard
March 1, 2018 at 2:05 pm in reply to: Mobile Menu #919626

Rikard
Keymaster

Hey fattlco,

I asked for a link to your site in the other thread, please include that here and let’s use this from now on. Also, I’m not sure I understand what you mean by your second question. Could you clarify that please? A screenshot highlighting your intentions might help us understand better.

Best regards,
Rikard

March 1, 2018 at 2:03 pm in reply to: Problem with @font-face in enfold child theme #919625
Rikard
Keymaster
Hey werbeagenturlauf,

Please try using the full URL to the font, and verify that it’s actually working:
```
http://your.site/folder/font.ttf
```
Best regards,
Rikard
March 1, 2018 at 2:02 pm in reply to: Mobile View Issues #919624

Rikard
Keymaster

Hey fattlco,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

March 1, 2018 at 1:59 pm in reply to: Demo Import problem #919622

Rikard
Keymaster

Hey Nikosberlin,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also, which demo are you looking to import? If you want to try to import manually then you’ll find instructions in private.

Best regards,
Rikard

March 1, 2018 at 9:27 am in reply to: Social Share Buttons #919491

Rikard
Keymaster

Hi Mary,

Try to use Yoast SEO like Basilis suggested, it works well if you want to control what text and which image should be shared.

Best regards,
Rikard

March 1, 2018 at 9:23 am in reply to: Footer title font #919489
Rikard
Keymaster
Hi,

Please try this CSS instead:
```
.widgettitle {
    text-transform: inherit!important; 
    font-weight: bold !important;
}
```
Best regards,
Rikard
March 1, 2018 at 9:22 am in reply to: Looks like a border between some grid items #919488

Rikard
Keymaster

Hey heysnads,

Could you try updating the theme to the latest version (4.2.4) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 56,371 through 56,400 (of 93,028 total)

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