Hey itgeeks,

Thanks for the details, though they are not working. Could you check and verify please? We only need WordPress login details for now.

As for your problem; I can see that you are running a very old version of the theme. Could you try updating the theme to the latest version (4.2.6) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

Hi,

Great, glad you got it working and sorry for the problems. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey twtwigg23,

That will happen automatically if you install the WooCommerce plugin, could you try that out please?

Best regards,
Rikard

Hi,

Thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi Yuwon,

That is ok, as long as you only use one license for one page then it doesn’t matter if it has been used on another site before that.

Best regards,
Rikard

Hi Tom,

Ok, I wasn’t aware that manual excerpts destroys the layout. Could you post a link to an example maybe?

If you own a license already and you need technical support then please register on the forum and start a new thread there.

Best regards,
Rikard

Hi John,

What Nikko wrote is the way to edit the demo, since it’s created with the Layout Builder which comes with the theme. So all you have to do is to edit a page which was included in the demo under Pages in the WordPress menu. Once you are on the edit page then you will see that each page is populated by elements in the Layout Builder, you can edit each of them by hovering over the element and clicking the pen+paper icon.

If you should still have problems doing this then please post admin login details in private so that we can access your site, then let us know what changes you would like to make and we’ll make them for you so that you can see that it’s possible to edit everything.

Best regards,
Rikard

Hi,

Sorry for the problems, could you try to completely delete the whole theme folder via FTP, and then upload the theme again to see if that helps?

Best regards,
Rikard

Hi,

Thanks for the kind words :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi,

Thanks for the clarification, that is actually not a footer, it’s a regular Color Section element with the Mailchimp element added to it. Not sure if it would be an option for you to use the builder for that instead of the footer? If not then you should be able to set your footer to one column and then add the mailchimp widget to that area.

Best regards,
Rikard

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:

@media only screen and (max-width: 990px) {
.team-img-container {
    border-radius: 100% !important;
    height: 250px;
}
}

Best regards,
Rikard

Hi,

Thanks for the feedback, I see the same thing on my end. The text is actually there, but it’s white so it’s a bit hard to edit it.

You are getting a 403 forbidden error on the wp-tinymce.php WordPress file located in the wp-includes folder. Could you check if the file in question has the correct permissions? Your hosting provider should be able to help you out with that if you don’t know how to check it yourself.

Best regards,
Rikard

Hey immergellc,

Could you post a link to the page in question so that we can take a closer look please?

Best regards,
Rikard

Hey JQuin10461,

Could you try to completely remove the theme files via FTP, and then upload them again from a fresh file downloaded from your themeforest account please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard