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Hi,
What if you remove the s from https? Also try to remove this bit:
&t=63s
Best regards,
RikardHey SimonJ17,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out how and where we can reproduce the problem.
Best regards,
RikardOctober 4, 2017 at 9:47 am in reply to: Grid Row Plus Image with Hotspots – Adding hotspots causing bug #860056Hey Ciaran1212,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi Marc Bijl,
Please open a new thread and include admin login details in private so that we can have a closer look. Also try to explain the problem you are having a bit further.
Best regards,
RikardHi,
Please post the password you would like for your account in private and we’ll set it for you.
Best regards,
RikardHi candiceone,
That is not happening on my end, the featured images are linking to your articles. Could you try clearing your browser cache and reload the page to see if that helps please?
Best regards,
RikardHi Robert,
You cannot use the Layout Builder to edit the footer unfortunately, though if you want to add content to it manually then maybe editing the footer.php template would be an option for you?
Best regards,
RikardOctober 4, 2017 at 9:37 am in reply to: Product Grid "No products found which match your selection." #860051Hey Arpiet,
Did you try to edit the title of the post in question?
Best regards,
RikardOctober 4, 2017 at 8:41 am in reply to: Can't make same width of contact form in another language frontpage. Using WPML. #860005Hey kirillko,
Thanks for the link and screenshots, though I can’t really see any difference between the two forms. Do you mean that you want one input field stacked instead of displaying beside each other?
Best regards,
RikardOctober 4, 2017 at 8:38 am in reply to: Cannot install woocommerce om ENFOLD. Causes php errors #859997Hey Patrick,
Could you try to increase the WordPress memory allocation to PHP to see if that helps? http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP. 256mb should likely be enough. I would recommend that you contact your hosting provider about this as well, they are in a better position to see what is going wrong on the server than we are.
Best regards,
RikardOctober 4, 2017 at 8:35 am in reply to: image in menu other color with transparent background #859991Hi,
Thanks for the screenshot, so are you referring to the small image in the header? If so then maybe it would be better to add it as an icon font if you have it available? Otherwise it will be difficult to change the colour of it using CSS. Another option might be to set it as a background to the menu item, not sure if that would work though.
Best regards,
RikardOctober 4, 2017 at 8:16 am in reply to: Enfold 4.1.2 – Google map not working with wordpress 4.8.2 after upgrade #859972Hey idvisionme,
Your map is displaying fine on my end, did you try to clear your browser cache and reload the page?
Best regards,
RikardHey Daniel,
Thanks for reaching out to us, I’ve forwarded your request to Kriesi. Please wait for his reply, I know he’s busy at the moment so it might take a while.
Best regards,
RikardHi,
Thanks for the feedback, when using the Layout Builder to create posts, then everything needs to be added manually to it. Could you try adding the Comments element to the post to see if that works?
Best regards,
RikardHi Ronald,
I don’t think the problem is speed. It’s probably some sort of caching, and since your customer has cleared the browser cache then there might be caching somewhere else in the network. If none of this should work then please ask them to log into the site using an Incognito window in Chrome using another network than they are currently on. That should eliminate all caching except maybe for varnish cache on the server, though that should expire pretty quickly.
Best regards,
RikardHi,
Great, glad you got it working and thanks to @guenni007 for helping out :-)
Best regards,
RikardHi,
No problem, glad you got it working. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for that, though your CSS is working and I can see the heading displaying the font. Please try to clear your browser cache and reload the page.
Best regards,
RikardHi Julian,
Please open a new thread and include admin login details in private so that we can have a closer look.
Best regards,
RikardOctober 4, 2017 at 7:27 am in reply to: Settings Masonry Portfolio Example: 4 Column Masonry Grid #859943Hey nirvana,
If you enable debug mode in order to see builder shortcodes: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/, then you can paste the following shortcode to a page to see how it is done:
[av_section min_height='' min_height_px='500px' padding='huge' shadow='no-shadow' bottom_border='no-border-styling' bottom_border_diagonal_color='#333333' bottom_border_diagonal_direction='' bottom_border_style='' id='' color='main_color' custom_bg='' src='https://test.kriesi.at/enfold-2017/wp-content/uploads/sites/24/2017/02/business-office-work-blurred.jpg' attachment='885' attachment_size='full' attach='scroll' position='top center' repeat='stretch' video='' video_ratio='16:9' overlay_enable='aviaTBoverlay_enable' overlay_opacity='0.6' overlay_color='#000000' overlay_pattern='' overlay_custom_pattern='' av_element_hidden_in_editor='0'] [av_heading heading='Masonry Portfolio Example:<br/>4 Column Masonry Grid' tag='h1' style='blockquote modern-quote modern-centered' size='40' subheading_active='' subheading_size='15' padding='0' color='custom-color-heading' custom_font='#ffffff' admin_preview_bg='rgb(34, 34, 34)'][/av_heading] [av_hr class='custom' height='50' shadow='no-shadow' position='center' custom_border='av-border-fat' custom_width='50px' custom_border_color='#ffffff' custom_margin_top='30px' custom_margin_bottom='30px' icon_select='no' custom_icon_color='' icon='ue808' font='entypo-fontello' admin_preview_bg='rgb(34, 34, 34)'] [av_textblock size='' font_color='custom' color='#dddddd' admin_preview_bg='rgb(34, 34, 34)'] <p style="text-align: center;">Hey there! We are Enfold and we make really beautiful and amazing stuff. This can be used to describe what you do, how you do it, & who you do it for.</p> [/av_textblock] [/av_section] [av_masonry_entries link='portfolio_entries,12,14,15' sort='yes-tax' items='9' columns='4' paginate='load_more' query_orderby='date' query_order='DESC' size='fixed manually' gap='no' overlay_fx='active' id='' caption_elements='title' caption_styling='overlay' caption_display='on-hover' color='' custom_bg='']
Best regards,
RikardHi,
Thanks for the feedback. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Thanks for the feedback. We’ve had some problem with the menus in the last update. Maybe you could try the previous version? If so then please have a look in private.
Your server environment might not be compatible with the automatic updates, that might be why it’s not working. Though you could try to run a plugin like this to clear all WordPress transients to see if it helps: https://wordpress.org/plugins/transients-manager/
If not, then you most likely need to update manually via FTP: http://kriesi.at/documentation/enfold/updating-your-theme-files/. You could try to contact your hosting provider as well to see if they know why you can’t access the updates.
Best regards,
RikardHi,
You are getting this error on the page:
avia.js?ver=4.1:1198 Uncaught TypeError: dropdownItems.find(...).addBack is not a function at HTMLUListElement.<anonymous> (avia.js?ver=4.1:1198) at Function.each (jquery.min.js:2) at init.each (jquery.min.js:2) at init.$.fn.aviaMegamenu (avia.js?ver=4.1:1037) at HTMLDocument.<anonymous> (avia.js?ver=4.1:64) at o (jquery.min.js:2) at Object.fireWith (jquery.min.js:2) at Function.ready (jquery.min.js:2) at HTMLDocument.B (jquery.min.js:2)
What code are you using and what is it supposed to do?
Best regards,
RikardHi Peter,
Great, glad you got it working. You can download a child theme here: http://kriesi.at/documentation/enfold/downloads/
Best regards,
RikardHey filippochelli,
Is the problem that your main menu items are showing on mobile? Please try to explain a bit further and post admin login details in private so that we can have a closer look at the backend.
Best regards,
RikardHey EduardoGzz,
Login details are not working, could you check and verify please?
Best regards,
RikardHey Courtney,
Looks like we need to be logged in to be able to view your site? Please post admin login details in private if that is the case.
Best regards,
Rikard -
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