Page 1862 – Support | Kriesi.at – Premium WordPress Themes

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March 21, 2018 at 6:27 am in reply to: some element showing like bug… #930335

Rikard
Keymaster

Hi,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

March 21, 2018 at 6:26 am in reply to: home page – full page slider #930333
Rikard
Keymaster
Hey Iyar,

Please try this in Quick CSS for your header:
```
#header_main .container {
  max-width:100% !important;
}
```
For your slider; please try to place it in the Layout without a containing element, in this case you have it inside of a Color Section.

Best regards,
Rikard
March 21, 2018 at 6:21 am in reply to: can't figure out custom css #930330

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 21, 2018 at 6:14 am in reply to: Masonry Portfolio grid is broken, it is adding pages and plugins into the grid #930325

Rikard
Keymaster

Hey apheliotes,

Great, glad you got it working. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 21, 2018 at 6:13 am in reply to: Remove item from cart color #930324
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
#top .main_color a.remove {
  background-color:red !important;
}
```
Best regards,
Rikard
March 21, 2018 at 5:57 am in reply to: twitter feed via widget #930315

Rikard
Keymaster

Hi,

Thanks for that, though the login details are not working. Could you check and verify please?

About your problem; where did you get the code that you are using from? Are you sure that the code is supposed to display actual tweets?

Best regards,
Rikard

March 21, 2018 at 5:48 am in reply to: Enfold – Social media icons – top bar – responsive #930310
Rikard
Keymaster
Hi kumharas,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 990px) {
.responsive.html_mobile_menu_tablet #header_main .social_bookmarks {
  display:block !important;
}
}
```
Best regards,
Rikard
March 21, 2018 at 5:45 am in reply to: Bug Safari #930307

Rikard
Keymaster

Hi,

Thanks for the feedback. Your site is loading again, but I still can’t reproduce the error either in Safari or Chrome? The video is playing fine on my end in both those browsers.

Best regards,
Rikard

March 21, 2018 at 5:42 am in reply to: Read more / information site #930305

Rikard
Keymaster

Hi Ignar,

If you are looking for a button to link somewhere, then I think you should be able to do so with the Button element in the builder?

If you need further technical support then please register on the forum and open a new thread. This channel is for pre-sale questions only.

Best regards,
Rikard

March 21, 2018 at 5:39 am in reply to: Responsive not working anymore #930303

Rikard
Keymaster

Hi Alexandre,

Thanks for the screenshot. That is coming from the JetPack plugin, I’m not sure what the exact setting is, but I think you should be able to find it?

Best regards,
Rikard

March 21, 2018 at 5:33 am in reply to: sub menu in all caps on iPhone #930286

Rikard
Keymaster

Hi Colleen,

Great, glad we could help. I’ll close this thread for now.

Best regards,
Rikard

March 21, 2018 at 5:31 am in reply to: Contact form no E-Mail received #930284

Rikard
Keymaster

Hey Christian,

Sorry for the problems. Did you try to follow this? http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

If that doesn’t work then please post admin login detail in private so that we can have a closer look.

Best regards,
Rikard

March 21, 2018 at 5:27 am in reply to: fitting extra columns #930275

Rikard
Keymaster

Hi Angela,

Thanks for the login details, though I’m still not sure what you are trying to achieve, are you trying to add a third row of menu items to that page?

Best regards,
Rikard

March 21, 2018 at 5:23 am in reply to: logo layout #930270

Rikard
Keymaster

Hey brunolabi,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

March 21, 2018 at 4:53 am in reply to: Cannot edit text block just shows blank screen #930249

Rikard
Keymaster

Hey Thinktankleads,

Thanks for the login details. Please try to enable debug mode in order to see builder shortcodes: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/, then copy the shortcodes from the problem page to a new page to see if that helps.

Best regards,
Rikard

March 21, 2018 at 4:49 am in reply to: Header extra info+ social icons bar styling #930244
Rikard
Keymaster
Hi,

Thanks for the feedback. Please try this instead:
```
#top .av_header_transparency #header_meta {
    background: #c3b59b !important;
}
```
Best regards,
Rikard
March 21, 2018 at 4:45 am in reply to: mobile search icon and menu overtop logo #930241
Rikard
Keymaster
Hi Colleen,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
.responsive .logo a {
    float: right !important;
}
}
```
Best regards,
Rikard
March 21, 2018 at 4:42 am in reply to: sticky header social icons on tablet overlapping content in portrait #930240
Rikard
Keymaster
Hi Colleen,

I’m not sure, please try this in Quick CSS to see if it helps:
```
@media only screen and (max-width: 989px) and (min-width: 768px) {
.responsive.html_mobile_menu_tablet #top #header #header_meta .social_bookmarks {
    display: block !important;
}
}
```
Best regards,
Rikard
March 21, 2018 at 4:38 am in reply to: Blog Post Publish Error #930238

Rikard
Keymaster

Hi Steve,

Thanks for the feedback. We’ll keep the thread open, just let us know if you should need any further help on the topic.

Best regards,
Rikard

March 21, 2018 at 4:36 am in reply to: Table Body background #930235

Rikard
Keymaster

Hey Viramedia,

Thanks for the link, though it seems like you site is down?

Best regards,
Rikard

March 20, 2018 at 1:46 pm in reply to: Image template folder #929830
Rikard
Keymaster
Hi Chris,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard
- This reply was modified 7 years, 10 months ago by Rikard.
March 20, 2018 at 1:31 pm in reply to: Right Sidebar Displaying At Bottom Of Page #929820

Rikard
Keymaster

Hey Mulholr1,

It’s doing that because you are using full width elements on the page, in this case a Color Section. Please try adding your content to a 1/1 element instead.

Best regards,
Rikard

March 20, 2018 at 1:29 pm in reply to: Headline and link disappear when page published. #929819

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for the feedback. I’ll leave the thread open in case you should need any further help on the topic.

Best regards,
Rikard

March 20, 2018 at 1:27 pm in reply to: Masonry Gallery – image scroll stopped working #929817

Rikard
Keymaster

Hey Zoran333,

It looks like you are actually not running the latest version of the theme. Could you try updating the theme to the latest version (4.2.6) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

March 20, 2018 at 1:10 pm in reply to: All the element links option are disabled #929809

Rikard
Keymaster

Hey DerFabianAT,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Also, are you sure that you are running the latest version of the theme (4.2.6)? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

March 20, 2018 at 10:16 am in reply to: Custom Widget Area spacing #929662

Rikard
Keymaster

Hi,

Great, glad you got it working :-)

Please let us know if you should need any further help on the topic.

Best regards,
Rikard

March 20, 2018 at 10:12 am in reply to: Blog post editing not possible after publishing #929655

Rikard
Keymaster

Hi,

Great, glad you found the cause of the problem and thanks for sharing :-)

Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 20, 2018 at 10:09 am in reply to: Enfold Theme Options Not Saving #929650

Rikard
Keymaster

Hi,

Great, glad you found the problem and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 20, 2018 at 10:06 am in reply to: Don't show image above blog post #929646

Rikard
Keymaster

Hi Charlotte,

Checking the theme on every possible server environment setup and combination of plugins and WordPress versions is unfortunately close to impossible. I would recommend the same thing as Vinay did, have a staging site and update there first. A process like this would be even safer.

Best regards,
Rikard

March 20, 2018 at 10:01 am in reply to: JS and CSS unable to optimizated #929639

Rikard
Keymaster

Hi Ed,

Thanks for the feedback. Please let us know if you should need any further help on the topic.

Best regards,
Rikard
Author

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Viewing 30 posts - 55,831 through 55,860 (of 93,285 total)

← 1 2 3 … 1,861 1,862 1,863 … 3,108 3,109 3,110 →