Page 1847 – Support | Kriesi.at – Premium WordPress Themes

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April 14, 2018 at 7:17 am in reply to: WPML – translated content not displayed #941837

Rikard
Keymaster

Hey Toud,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

April 14, 2018 at 7:16 am in reply to: Text not centered on mobile #941836

Rikard
Keymaster

Hey mhonigenvato,

I couldn’t see anything like that on my end using Chrome, could you post screenshots highlighting the problems please?

Best regards,
Rikard

April 14, 2018 at 7:14 am in reply to: Information about licence & compatibility #941835

Rikard
Keymaster

Hey Andra,

Thanks for your interest in our theme. Enfold is fully compatible with WooCommerce. I’m not sure about your other extensions though, but if you should have any problems then we can help you out in the support forum.

You will only need the regular license if you are going to use it on a single site.

Best regards,
Rikard

April 14, 2018 at 7:04 am in reply to: Problem updating plugins – 49 Warning & 307 Warning #941834

Rikard
Keymaster

Hey envatobunny,

Could you try updating the theme to the latest version (4.2.6) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

April 14, 2018 at 7:03 am in reply to: Menu Custom CSS Classes in Navigation Widget #941833

Rikard
Keymaster

Hi,

Why is it ugly? What’s the difference of adding a class and adding markup?

Best regards,
Rikard

April 14, 2018 at 7:01 am in reply to: Trouble centralising text block on mobile screen #941832

Rikard
Keymaster

Hey hbourdillon,

I can’t see anything off center on your site, could you post a screenshot highlighting the problem and how to reproduce it please?

Best regards,
Rikard

April 14, 2018 at 6:59 am in reply to: Show and hide images with hotspots inside tabbed content #941831

Rikard
Keymaster

Hi,

Yes, here are the full instructions: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Best regards,
Rikard

April 14, 2018 at 6:57 am in reply to: you tube related videos turn off #941830

Rikard
Keymaster

Hi,

Thanks for sharing @guenni007 :-)

Best regards,
Rikard

April 14, 2018 at 6:56 am in reply to: Product category sorting issues #941829

Rikard
Keymaster

Hey hindenseko,

Could you try updating the theme to the latest version (4.2.6) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

April 14, 2018 at 6:53 am in reply to: Youtube video aspect ratio displaying incorrectly #941828

Rikard
Keymaster

Hey tcoyd,

Why do you need to use a third party layout builder when there is one included for you in the theme already? We cannot provide support for third party builders.

Best regards,
Rikard

April 14, 2018 at 6:49 am in reply to: Image Overlay causes wrapped text to drop below image #941827
Rikard
Keymaster
Hey lssu,

Please try the following in Quick CSS under Enfold->General Styling:
```
.page-id-26733 .image-overlay .image-overlay-inside {
    height: auto !important;
    width: auto !important;
}
```
Best regards,
Rikard
April 14, 2018 at 6:44 am in reply to: Tab Section? #941826

Rikard
Keymaster

Hi beste_medien_werbe_agentur,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

April 14, 2018 at 6:42 am in reply to: Header widget line and mobile breaks #941825

Rikard
Keymaster

Hey Synthea79,

Maybe you could try to add that information to the Header Phone Number/Extra Info field under Enfold->Header instead?

Best regards,
Rikard

April 14, 2018 at 6:39 am in reply to: Blog/post styling #941824

Rikard
Keymaster

Hi,

Yes, it’s a CSS “issue”. So what exactly do you want to change, the background only? Please turn off your autoptimse plugin.

Best regards,
Rikard

April 14, 2018 at 6:32 am in reply to: Normal text alignment with Gridrow #941823

Rikard
Keymaster

Hi,

Thanks for that, though that is not possible by default since the Grid Row is a fullwidth element and doesn’t have the container element like non-fullwidth elements does. You could try to activate debug mode in order to see builder shortcodes and try to place a 1/1 element within the cell: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/, I’m not sure if that will work but you can try it at least.

Best regards,
Rikard

April 14, 2018 at 6:20 am in reply to: Masonry loses all images when using in 1/1 column #941821

Rikard
Keymaster

Hey pixopolis2222,

I think you will need fewer columns if you want to use it in a 1/1 element, what happens if you select 2 columns for instance?

Best regards,
Rikard

April 14, 2018 at 6:16 am in reply to: Odd Occurence #941818

Rikard
Keymaster

Hi,

Thanks for the feedback. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 14, 2018 at 6:14 am in reply to: Adjust Collapse Order on Mobile #941817

Rikard
Keymaster

Hi,

Thanks for that, I’m not sure we can help you with this but if you send us a link to the page in question then we can at least have a look at it.

Best regards,
Rikard

April 14, 2018 at 6:11 am in reply to: Separator #941816

Rikard
Keymaster

Hey Flavio1963,

Could you post a link to the page in question so that we can take a closer look please?

Best regards,
Rikard

April 14, 2018 at 6:10 am in reply to: Video Widget doesnt work properly with Youtube #941815
Rikard
Keymaster
Hey Picfinity,

Please try the following in Quick CSS under Enfold->General Styling:
```
#top .mejs-container {
    max-height: none !important;
}
```
Best regards,
Rikard
April 14, 2018 at 6:05 am in reply to: Creative Studio Demo-changing body font color and losing part of layout #941814

Rikard
Keymaster

Hi,

Your font is black so everything is working as it should, maybe you should try changing the font weight a bit instead, or change to a different font?

Best regards,
Rikard

April 14, 2018 at 6:01 am in reply to: Portfolio grid compatibility issues on safari #941813

Rikard
Keymaster

Hi,

Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 14, 2018 at 5:49 am in reply to: Side bars not appearing on blog page #941812

Rikard
Keymaster

Hi,

It should, I’m not sure why it was not working on your particular site though. Did you make any CSS changes which might have affected that?

Best regards,
Rikard

April 14, 2018 at 5:47 am in reply to: Mobile Version Of My Site – Want a different page of the image to show #941811

Rikard
Keymaster

Hi Josh,

Was this supposed to be a reply to an existing thread maybe? Could you include a link to your site as well please? I’ll tag Mike for the topic, hopefully he knows what you mean by your questions.

Best regards,
Rikard

April 14, 2018 at 5:44 am in reply to: Sequence order masonry portfolio grid. #941810

Rikard
Keymaster

Hi,

It seems like the login token has expired, could you generate a new one or post temporary admin login details in private please?

Best regards,
Rikard

April 14, 2018 at 5:42 am in reply to: Ich kann meine Inhalte im Backendbereich nicht mehr verändern #941809

Rikard
Keymaster

Hey kleinerladen,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also, on which pages are you having this problem?

Best regards,
Rikard

April 14, 2018 at 5:41 am in reply to: Inlined dynamic styles #941808

Rikard
Keymaster

Hi,

Please try to update manually via FTP: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

April 14, 2018 at 5:35 am in reply to: columns different heights in responsive mode #941807

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 14, 2018 at 5:34 am in reply to: Enfold Robots.txt #941804

Rikard
Keymaster

Hi Mark,

Great, glad you got it working and thanks for sharing your solution. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 14, 2018 at 5:32 am in reply to: Disappearing header and SEO #941802
Rikard
Keymaster
Hey Colin,

I don’t think it will, the content is still there and is readable by crawlers.

Best regards,
Rikard
- This reply was modified 8 years ago by Rikard.
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Viewing 30 posts - 55,381 through 55,410 (of 93,582 total)

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