Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • April 5, 2018 at 1:37 pm #937725
    Picfinity

    Hello dear developers,
    the portfolio grid element used on our website is not displayed correctly on safari. See attached screenshot for details.
    Any help on fixing this is greatly appreciated.
    Thanks

    April 6, 2018 at 6:13 am #938024
    Victoria

    Hey Picfinity,

    What widget it that? Can you disable it and test?

    Best regards,
    Victoria

    April 9, 2018 at 6:37 pm #939348
    Picfinity

    Hi Victoria,
    thanks for your reply. The error seems to be caused by an incorrect API Key in enfold settings. It doesnt fix the problem however.
    The problem is only on an older version (9.1) of safari, so unless there is a fix we will not support that browser.
    Regards

    April 9, 2018 at 8:19 pm #939389
    Yigit

    Hey,

    Please try using only English letters in your file names. Safari cannot find images with special characters in them such as “ä”. Please use “a” instead :)

    Cheers!
    Yigit

    April 13, 2018 at 3:44 pm #941560
    Picfinity

    This works, thank you! I guess I should have known this… Oh well. Appreciate your help.

    April 14, 2018 at 6:01 am #941813
    Rikard

    Hi,

    Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    April 17, 2018 at 5:58 pm #943184
    Picfinity

    You can close this

    April 18, 2018 at 7:30 am #943461
    Rikard

    Hi,

    Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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Viewing 8 posts - 1 through 8 (of 8 total)
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