Page 1832 – Support | Kriesi.at – Premium WordPress Themes

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April 18, 2018 at 6:50 am in reply to: HTTP Error after Updating to newest release 4.2.6 #943435

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for the feedback. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 18, 2018 at 6:48 am in reply to: Problem with break point when icon burger is used. #943433

Rikard
Keymaster

Hi,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

April 18, 2018 at 6:45 am in reply to: How to change the background color of the email field in a contact form element? #943431

Rikard
Keymaster

Hey DROR,

Thanks for the screenshot and links, though I couldn’t reproduce that on my end using Chrome. In what browser/OS are you seeing that?

Best regards,
Rikard

April 18, 2018 at 6:43 am in reply to: Cross Update content in several languages #943430

Rikard
Keymaster

Hey newmediologo,

There is no functionality like that in the theme unfortunately. I’m not sure if WPML has such functionality, but you could try reaching out to them and ask.

Best regards,
Rikard

April 18, 2018 at 6:40 am in reply to: Can't Import Demo #943428

Rikard
Keymaster

Hi,

Thanks for the details, I get the same problem when trying to import the default demo, I’m not sure why though. We’ve had other customers on GoDaddy having trouble before as well. First off, could you try to completely wipe your installation using this plugin: https://wordpress.org/plugins/wordpress-reset/, and then try the import again to see if that helps? You could also try to import the demo manually, you will find instructions in private.

Best regards,
Rikard

April 18, 2018 at 6:33 am in reply to: Social Icons Header on Tablet and Mobile #943424

Rikard
Keymaster

Hi Dan,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 18, 2018 at 6:33 am in reply to: What did I do? #943423

Rikard
Keymaster

Hi,

Thanks for that, though it looks like the demo is imported ok? It’s just missing a few images by the looks of it? Are you planning to use the demo image? If not then please try to replace them with your own.

Best regards,
Rikard

April 18, 2018 at 6:15 am in reply to: video (mp4) doesn't show in safari #943419

Rikard
Keymaster

Hey itziarsolla,

Could you try updating the theme to the latest version (4.2.6) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

April 18, 2018 at 6:13 am in reply to: Problems with the contact form after updating enfold 4.2.6 #943418

Rikard
Keymaster

Hi Miguel,

Thanks for the feedback and sorry for the problems. We’ll keep this thread open in case you should have any further problems once you update to the new version of the theme.

Thanks to Ryan for helping out as well :-)

Best regards,
Rikard

April 18, 2018 at 6:11 am in reply to: Fatal Error #943415

Rikard
Keymaster

Hi,

Thanks for the feedback. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 18, 2018 at 6:10 am in reply to: How can I center align the socket on mobile? #943414

Rikard
Keymaster

Hey DROR,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

April 18, 2018 at 6:09 am in reply to: How to remove the search icon from the menu on mobile devices only? #943413
Rikard
Keymaster
Hi,

Theres a semi-colon missing in the code you posted:
```
#top .av-masonry-load-more {
   display: inline-block; 
   border-radius: 15px;
   transform: translateX(-50%);
   position: relative;
   top: 15px;
   color: #fff;
   background-color : rgb(30,205,215) !important;
   font-size: 24px !important;
}
```
If you should need any further help on this then we need to see the actual problem on a page to be able to help.

Best regards,
Rikard
April 18, 2018 at 6:04 am in reply to: Enfold: Background image header not visible on mobile #943411

Rikard
Keymaster

Hey Dotplusgeert,

I’m not sure that is the best solution for what you are looking to achieve, maybe you could try to hide the header on the page and use a regular image inside of Color Section instead?

Best regards,
Rikard

April 18, 2018 at 5:55 am in reply to: Stick a button to the bottom of a cell #943408

Rikard
Keymaster

Hi,

Yes that might be necessary in some places to override the default styling. Thanks for sharing your code :-)

I’ll close this topic for now. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 18, 2018 at 5:52 am in reply to: Automatically add current year to copyright in socket #943407

Rikard
Keymaster

Hi,

Thanks for sharing @guenni007 :-)

Please let us know if you should need any further help on the topic or if we can close it @waveseven.

Best regards,
Rikard

April 18, 2018 at 5:51 am in reply to: WooCommerce add-to-cart AJAX not working #943406

Rikard
Keymaster

Hi Julia,

Thanks for the feedback, so I’m guessing that solved your problem?

Best regards,
Rikard

April 18, 2018 at 5:45 am in reply to: Overlay #943403

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 18, 2018 at 5:45 am in reply to: jquery error #943402

Rikard
Keymaster

Hey goosgrafisch,

We don’t provide support for third party plugins unfortunately, did you try looking for alternative plugins which does the same thing or contact the plugin authors?

Best regards,
Rikard

April 18, 2018 at 5:43 am in reply to: Trouble centralising text block on mobile screen #943401

Rikard
Keymaster

Hi,

Glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 18, 2018 at 5:42 am in reply to: Logo width probelm #943400
Rikard
Keymaster
Hi Alex,

Please try the following in Quick CSS under Enfold->General Styling:
```
span.logo, span.logo img {
    width:100% !important;
    min-width: 100%;
}
```
Best regards,
Rikard
April 18, 2018 at 5:04 am in reply to: Problem updating plugins – 49 Warning & 307 Warning #943395

Rikard
Keymaster

Hi Philip,

If you can hold off with updating then it might be a good idea to wait for the next version. A staging version is basically just a copy of your production site, where you can experiment and do updates on for instance. If you want a safe process of updating your site, then I would recommend following something like this.

Best regards,
Rikard

April 18, 2018 at 5:00 am in reply to: Header width 1200 – container 1000 – footer 1200 #943394

Rikard
Keymaster

Hi Peter,

Great, glad you got it working and thanks for sharing. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 18, 2018 at 4:59 am in reply to: Tansparent PNGs' clickable area is not covering the whole element. #943393

Rikard
Keymaster

Hey HBOURDOIS,

Could you try updating the theme to the latest version (4.2.6) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/. If not then please post a link to where we can see the actual problem.

Best regards,
Rikard

April 18, 2018 at 4:58 am in reply to: masonry gallery not working and product images on the product page either #943392

Rikard
Keymaster

Hi,

Thanks for that, though it seems to be working fine on my end using Chrome. How can we reproduce the problem? Please include a screenshot of what you are seeing on your end so that we are not misunderstanding you.

Best regards,
Rikard

April 18, 2018 at 4:55 am in reply to: Product category sorting issues #943389
Rikard
Keymaster
Hi,

Thanks for the feedback. Please try this in Quick CSS to see if that helps:
```
.shop_columns_3 .products .product {
    min-height: 410px !important;
}
```
Best regards,
Rikard
April 18, 2018 at 4:52 am in reply to: Design issue with mobile version #943388

Rikard
Keymaster

Hey storlova,

Thanks for the details, though it looks like your site is down at the moment?

Best regards,
Rikard

April 18, 2018 at 4:51 am in reply to: wooCommerce menu position problem #943385

Rikard
Keymaster

Hi,

Great, please open a new thread if you should have any further problems or questions for us.

Best regards,
Rikard

April 18, 2018 at 4:50 am in reply to: Logo Not Showing #943383

Rikard
Keymaster

Hi dlikat,

Please open a new thread and include admin login details in private so that we can have a closer look.

I’ll close this topic since the original poster hasn’t replied for several months.

Best regards,
Rikard

April 18, 2018 at 4:46 am in reply to: How is the order of main menu items determined in construction demo? #943382

Rikard
Keymaster

Hey Robert,

Until you have assigned your own menu, the menu will be populated by your existing pages. Please try creating your own menu and assign it to the Enfold menu :-)

Best regards,
Rikard

April 18, 2018 at 4:42 am in reply to: Google Map links from tooltip issue #943380

Rikard
Keymaster

Hi,

I’ll close this topic for now since it’s old.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 54,931 through 54,960 (of 93,301 total)

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