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Hey Roger,
So you are looking to disable the default theme lightbox? If so you can uncheck the Lightbox Modal Window in the first page of the Enfold theme options.
Best regards,
RikardHi,
You can use (Email address hidden if logged out) or one of your own emails, just make sure to post user and password here in private so that all moderators can access the information.
Best regards,
RikardMay 10, 2018 at 7:45 am in reply to: The color of the search function (magnifying glass) changes on the mobile device #954409Hey J.,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 990px) { #menu-item-search a { color:#808080 !important; } }Best regards,
RikardHi,
Great, glad you got it working and thanks for sharing. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi John,
Thanks for the feedback. I think we would need to see your actual site to answer those questions. A link to the google report would be helpful as well.
About image sizes; it all depends on what type of slider we are talking about. If it’s full width then of course you would want wide high resolution images to be able to display nicely on all sorts of screens. If the slider is in a container then you would only need smaller images to fit the container in question.
Best regards,
RikardMay 10, 2018 at 7:32 am in reply to: Lightbox Modal Window no longer working after update to 4.3.1 #954406Hi Cerasel,
Please open a new thread and include admin login details for WordPress in private.
Best regards,
RikardHi Martijn,
Thanks for the feedback, so you don’t need any more help? I just want to make sure.
Best regards,
RikardHi,
Great, glad you found a solution and thanks for sharing. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for that. First off, could you try updating the theme to the latest version (4.3.1) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardHi,
Thanks for the feedback. I’ll close this thread for now, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for that, so the problem is that the mobile menu is not showing up, right? If so then please post admin login details in private so that we can have a closer look.
Best regards,
RikardHi,
We trying to help you out so please mind your language and don’t accuse us of things we haven’t done. We wouldn’t have this misunderstanding if you would have provided a working screenshot and a clear description of the problem.
I see the problem when adding a new widget as well. This is likely not theme related though. Did you try to deactivate all plugins to see if there is a conflict coming from any of them?
Best regards,
RikardMay 10, 2018 at 7:04 am in reply to: layout editor is just loading, can't work at my backend #954388Hi,
Great, just let us know when you have the login details and we’ll have a closer look at your problem.
Best regards,
RikardHi,
Thanks for that, I get the same problem on my end. It seems to be related to this file: jquery.smoothState.functions.js. Is that something that you have added on your own?
Best regards,
RikardHi,
We do check that, but I can’t disclose the details as what exactly we do unfortunately :-)
If you have a working API key then you shouldn’t have any problems. If you should get problem for some reason then just get back to us here and we’ll help you out.
Best regards,
RikardHi,
Your site is in under construction mode so we can’t view it, please post login detail in private. Also please post a mockup or screenshot of your intentions as I’m still not sure what you are trying to achieve.
Best regards,
RikardHey Briana,
Thanks for the login details. Could you try updating the theme to the latest version (4.3.1) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardMay 10, 2018 at 6:49 am in reply to: Adding same hover zoom effect on Icon Symbol like on pictures #954372Hi,
Thanks for that. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardMay 10, 2018 at 6:49 am in reply to: Easy slider does not show if "Load only used elements" is active #954371Hi,
Thanks for that. I see that you are running a separate caching plugin, does it work if you delete the cache from that and leave it deactivated? There are some problems with this functionality as it’s brand new, if it still doesn’t work then please leave it deactivated until we find a fix for it.
Best regards,
RikardMay 10, 2018 at 6:46 am in reply to: I am unable to update my Enfold Template to the new 4.3 version Help. #954368Hi,
I’m not sure if I understand your problem, are you not seeing the update notifications on the backend? If so then you can try to update manually via FTP: http://kriesi.at/documentation/enfold/updating-your-theme-files/
Make sure to keep proper backups of your sites in case you should need to roll back.
Best regards,
RikardMay 10, 2018 at 6:44 am in reply to: contact form customization contact-form.php, will updates reset the changes? #954367Hi,
Thanks for the feedback. So you are looking to add something to the contact form? If so; what and where exactly?
Best regards,
RikardHi Angela,
Yes that is the current version of WordPress. Could you please provide us with a temporary admin login so that we can take a closer look at your site? You can post the details in the Private Content section of your reply.
Best regards,
RikardHi RMansfield430,
Sorry about that, we are about to move all the documentation from that site to this and there were some interruptions. The link is working for me when I checked just now, could you check again please?
Best regards,
RikardHey havi,
I’m not sure where you are seeing that, could you try to explain a bit further or post a screenshot of the problem please?
Best regards,
RikardMay 10, 2018 at 6:31 am in reply to: Currently have the ENFOLD theme installed but stretch layout does not apply #954354Hi,
Thanks for the login details. The content of the footer will keep within the container width that you can set in the theme options. Do you want the footer content to go full width?
Best regards,
RikardHi,
Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey nymetrowx,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Are the sites going to be on different domains? If so then I would recommend you to get 3 basic licenses as a license is only valid for one domain. If the sites are all going to be on the same domain a single basic license is enough.
Best regards,
RikardHey dvalansi,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Please post a link to the code you added for reference as well.
Best regards,
Rikard-
This reply was modified 7 years, 11 months ago by
Rikard.
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This reply was modified 7 years, 11 months ago by
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