Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi,

Please try the following in Quick CSS under Enfold->General Styling:

#socket {
    border-top-width: 10px !important;
}

Best regards,
Rikard

Hey dcashion,

Thanks for that. Could you try updating the theme to the latest version (4.2.6) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

Hi M_AVT,

I’m not sure if you managed to get your problems solved or not?

Thanks @guenni007 for helping out :-)

Best regards,
Rikard

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi,

Thanks for the login details, on which page are you having this problem on?

Best regards,
Rikard

Hi,

Thanks for the feedback. We’ll keep the thread open in case you should need any further help.

Best regards,
Rikard

Hey fusion01,

Great, glad you got it working. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Great, glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi,

Thanks for the feedback. We don’t want to play any blame games, we want to solve your problem, but this is not something I have seen before. If it was theme related or a general problem in the theme, we would obviously have been flooded with customers stating the same thing. That is not the case so it leads me to believe that this is something local to your site.

The possible culprits here are either your server environment, plugins or your theme. A combination or those would be more likely though. Since we haven’t seen this before and I can’t see any error messages on the page accept the obvious “error” text, then I think we will have to start with some general debugging, for instance:

Try to deactivate all plugins to see if that helps. If not, then please try to overwrite all theme files with a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/updating-your-theme-files/. If that doesn’t help either then you could try to recreate one of your portfolio items to see if the behaviour is the same on new ones.

A clue; after clicking on any of the items the URL looks like this:

https://yoursite.com//portfolio-item/logofolio

Note the extra forward slash after the top domain.

Best regards,
Rikard

Hi,

Ok, thanks for the feedback. I think it’s your content which is crashing the widget in some way, since all the other widget seems to be working as they should. Could you try to delete and recreate it to see if it behaves in the same way? Before that you could try the custom html widget with some simple markup in it to see if’s actual working or not.

Best regards,
Rikard

Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi Diezel23,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

Hi Christoph,

I’m not sure how that should work to be honest. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard