Page 1811 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 54,301 through 54,330 (of 92,512 total)

← 1 2 3 … 1,810 1,811 1,812 … 3,082 3,083 3,084 →

Author

Posts
April 14, 2018 at 7:54 am in reply to: Html flicker when site loads #941851

Rikard
Keymaster

Hi michaelgallacher,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

April 14, 2018 at 7:49 am in reply to: A few sections not responsive on mobile. Showing three columns. #941850

Rikard
Keymaster

Hey mountainpeakmarketing,

Thanks for that. Did you try to clear the cache from your caching plugin and deactivate your optimisation plugins? If that doesn’t help then please post screenshots highlighting the problems and on which pages you are seeing it.

Best regards,
Rikard

April 14, 2018 at 7:44 am in reply to: Images across page do not shrink. #941849

Rikard
Keymaster

Hi,

Could you post a link to the page in question so that we can take a closer look please?

Best regards,
Rikard

April 14, 2018 at 7:41 am in reply to: Is it possible to make an element "global" ? #941848

Rikard
Keymaster

Hi,

Thanks for sharing and helping out @guenni007, did you try that out @eleina_shinn?

Best regards,
Rikard

April 14, 2018 at 7:37 am in reply to: Slideshow no longer working with updates #941847

Rikard
Keymaster

Hey jlarmen,

Thanks for the login details. Could you upgrade the account to admin rights so that we can access the entire installation please?

Best regards,
Rikard

April 14, 2018 at 7:34 am in reply to: Menu item Quick CSS issue with Firefox only #941846
Rikard
Keymaster
Hey doug123,

I’ve never seen that before, please try this in Quick CSS to see if it helps:
```
.avia-mozilla #avia-menu #menu-item-2091 > a .avia-menu-text {
  margin:0 !important;
}
```
Best regards,
Rikard
April 14, 2018 at 7:28 am in reply to: Header two Logos #941844

Rikard
Keymaster

Hey MaktubJolie,

You should be able to add an extra logo using a widget area in the header: http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/

Best regards,
Rikard

April 14, 2018 at 7:25 am in reply to: order of masonry categories #941841

Rikard
Keymaster

Hi,

Great, glad you found a solution and thanks for sharing. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 14, 2018 at 7:21 am in reply to: Ver 4.2.6 breaks product pages #941840

Rikard
Keymaster

Hey Andrew,

The product in private is working just fine on my end, and I can see that you are running the latest version of the theme. Are you sure that you are not getting cached results?

Best regards,
Rikard

April 14, 2018 at 7:18 am in reply to: Installation error #941838

Rikard
Keymaster

Hi,

Thanks, you too :-)

Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 14, 2018 at 7:17 am in reply to: WPML – translated content not displayed #941837

Rikard
Keymaster

Hey Toud,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

April 14, 2018 at 7:16 am in reply to: Text not centered on mobile #941836

Rikard
Keymaster

Hey mhonigenvato,

I couldn’t see anything like that on my end using Chrome, could you post screenshots highlighting the problems please?

Best regards,
Rikard

April 14, 2018 at 7:14 am in reply to: Information about licence & compatibility #941835

Rikard
Keymaster

Hey Andra,

Thanks for your interest in our theme. Enfold is fully compatible with WooCommerce. I’m not sure about your other extensions though, but if you should have any problems then we can help you out in the support forum.

You will only need the regular license if you are going to use it on a single site.

Best regards,
Rikard

April 14, 2018 at 7:04 am in reply to: Problem updating plugins – 49 Warning & 307 Warning #941834

Rikard
Keymaster

Hey envatobunny,

Could you try updating the theme to the latest version (4.2.6) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

April 14, 2018 at 7:03 am in reply to: Menu Custom CSS Classes in Navigation Widget #941833

Rikard
Keymaster

Hi,

Why is it ugly? What’s the difference of adding a class and adding markup?

Best regards,
Rikard

April 14, 2018 at 7:01 am in reply to: Trouble centralising text block on mobile screen #941832

Rikard
Keymaster

Hey hbourdillon,

I can’t see anything off center on your site, could you post a screenshot highlighting the problem and how to reproduce it please?

Best regards,
Rikard

April 14, 2018 at 6:59 am in reply to: Show and hide images with hotspots inside tabbed content #941831

Rikard
Keymaster

Hi,

Yes, here are the full instructions: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Best regards,
Rikard

April 14, 2018 at 6:57 am in reply to: you tube related videos turn off #941830

Rikard
Keymaster

Hi,

Thanks for sharing @guenni007 :-)

Best regards,
Rikard

April 14, 2018 at 6:56 am in reply to: Product category sorting issues #941829

Rikard
Keymaster

Hey hindenseko,

Could you try updating the theme to the latest version (4.2.6) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

April 14, 2018 at 6:53 am in reply to: Youtube video aspect ratio displaying incorrectly #941828

Rikard
Keymaster

Hey tcoyd,

Why do you need to use a third party layout builder when there is one included for you in the theme already? We cannot provide support for third party builders.

Best regards,
Rikard

April 14, 2018 at 6:49 am in reply to: Image Overlay causes wrapped text to drop below image #941827
Rikard
Keymaster
Hey lssu,

Please try the following in Quick CSS under Enfold->General Styling:
```
.page-id-26733 .image-overlay .image-overlay-inside {
    height: auto !important;
    width: auto !important;
}
```
Best regards,
Rikard
April 14, 2018 at 6:44 am in reply to: Tab Section? #941826

Rikard
Keymaster

Hi beste_medien_werbe_agentur,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

April 14, 2018 at 6:42 am in reply to: Header widget line and mobile breaks #941825

Rikard
Keymaster

Hey Synthea79,

Maybe you could try to add that information to the Header Phone Number/Extra Info field under Enfold->Header instead?

Best regards,
Rikard

April 14, 2018 at 6:39 am in reply to: Blog/post styling #941824

Rikard
Keymaster

Hi,

Yes, it’s a CSS “issue”. So what exactly do you want to change, the background only? Please turn off your autoptimse plugin.

Best regards,
Rikard

April 14, 2018 at 6:32 am in reply to: Normal text alignment with Gridrow #941823

Rikard
Keymaster

Hi,

Thanks for that, though that is not possible by default since the Grid Row is a fullwidth element and doesn’t have the container element like non-fullwidth elements does. You could try to activate debug mode in order to see builder shortcodes and try to place a 1/1 element within the cell: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/, I’m not sure if that will work but you can try it at least.

Best regards,
Rikard

April 14, 2018 at 6:20 am in reply to: Masonry loses all images when using in 1/1 column #941821

Rikard
Keymaster

Hey pixopolis2222,

I think you will need fewer columns if you want to use it in a 1/1 element, what happens if you select 2 columns for instance?

Best regards,
Rikard

April 14, 2018 at 6:16 am in reply to: Odd Occurence #941818

Rikard
Keymaster

Hi,

Thanks for the feedback. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 14, 2018 at 6:14 am in reply to: Adjust Collapse Order on Mobile #941817

Rikard
Keymaster

Hi,

Thanks for that, I’m not sure we can help you with this but if you send us a link to the page in question then we can at least have a look at it.

Best regards,
Rikard

April 14, 2018 at 6:11 am in reply to: Separator #941816

Rikard
Keymaster

Hey Flavio1963,

Could you post a link to the page in question so that we can take a closer look please?

Best regards,
Rikard

April 14, 2018 at 6:10 am in reply to: Video Widget doesnt work properly with Youtube #941815
Rikard
Keymaster
Hey Picfinity,

Please try the following in Quick CSS under Enfold->General Styling:
```
#top .mejs-container {
    max-height: none !important;
}
```
Best regards,
Rikard
Author

Posts

Viewing 30 posts - 54,301 through 54,330 (of 92,512 total)

← 1 2 3 … 1,810 1,811 1,812 … 3,082 3,083 3,084 →