Hi,

Sorry for the problem, that is a new feature and we will need to do some fine tuning to it. Hopefully it should be fixed in the next version of the theme, would you be ok with having that feature turned off until then?

Best regards,
Rikard

Hi,

Great, hope you get to the bottom of the problem. We’ll keep this thread open in case you should need any more help from us.

Best regards,
Rikard

Hi Kim,

Thanks for the feedback, I’m starting to get a bit confused here though. That is why we like users to post separate threads if they have more than one issue. But let’s try to get to the bottom of your problems anyway:

Front page; is the problem with the Full Screen slider at the very top? If so, I can only see image slides in that? The slider is working fine on my end, but there are no videos added to it. Here’s what I see on my end in Chrome: https://imgur.com/a/WWu6tze

Your post page; I’m still not sure what is causing the shortcode to display, but the custom shortcode (social warfare) or the code block on the page might be causing it, could you try to temporarily remove that to see if that is the problem?

Caching plugins; they are can be great for speed optimisation, but I doubt that you will gain much from having two at the same time? Did you actually test that? It’s off topic but I’m still asking.

Updates in general; to avoid having your production site down like this, I would very much recommend having a staging copy of your site where you can perform updates on to see if anything breaks. That way your production site is safe and we can calmly look at your staging site to find the problems. If you want to be extra safe then I would recommend a process like this.

Best regards,
Rikard

Hi,

Thanks for that, though the login details are not working. Could you check and verify them please?

Best regards,
Rikard

Hi,

Then please try updating manually via FTP, you will find instructions in the documentation I linked to.

Best regards,
Rikard

Hi,

Thanks, I’ll close this then.

Best regards,
Rikard

Hi,

Ok, thanks for the feedback. Then we could need access to your site, maybe you missed this part of my reply?

If that doesn’t help then please post admin login details in private so that we can have a closer look.

You could also start a new thread since you are not the original poster.

Best regards,
Rikard

Hey drzatcodcan,

It looks to be loading fine on my end using Chrome, did you try to check in an incognito window using Chrome?

Best regards,
Rikard

Hey promisecenterchurch,

Please try the following in Quick CSS under Enfold->General Styling:

.avia-section {
  box-shadow: 0px 0px 10px black;
}

Best regards,
Rikard

Hi fusionxs,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi,

Great, thanks to Sabi for sharing. ALB = Advanced Layout Builder which is the layout builder in Enfold.

Best regards,
Rikard

Hi Nick,

If you want to know how the theme works then you can easily check one of the demos to find out, that way you don’t have to cope with disappointments like these when your site is done already.

If you want to submit a feature request for this functionality you can do so here: https://kriesi.at/support/enfold-feature-requests/

Best regards,
Rikard

Hey thaiboxer89,

I can’t reproduce that on my end using Chrome, did you try to clear your browser cache and reload or check in a different browser? If that doesn’t help then please post a screenshot highlighting the problem and how to reproduce it.

Best regards,
Rikard

Hey jacksparrow92,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

Hi,

Thanks for that, though the login page gives the same error so it’s not much use to us unfortunately. Could you try contacting your hosting provider about this instead maybe? I think they are in a better position to help you out since it’s their server giving the error message.

Best regards,
Rikard