Page 1797 – Support | Kriesi.at – Premium WordPress Themes

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May 19, 2018 at 9:46 am in reply to: Long links not responsive on 3 columns #958988

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 19, 2018 at 9:44 am in reply to: Fallback image fullsize no repeat 100% #958987

Rikard
Keymaster

Hi,

You can turn on the Show element options for developers option under Enfold->Layout Builder. The CSS Ismael posted should work the same with class so just replace the ID in his code with your class or ID.

Best regards,
Rikard

May 19, 2018 at 9:42 am in reply to: How can desactive the sidebar of the portfolio? #958986

Rikard
Keymaster

Hey cfblasant,

You can set that in the Layout menu on the right hand side of the screen when editing your Portfolio items.

You can change the permalinks under Settings->Permalinks.

Best regards,
Rikard

May 19, 2018 at 9:38 am in reply to: Typo Größe in Button ändern #958983
Rikard
Keymaster
Hi Andy,

Thanks for that. You can try this in Quick CSS to see if you have any luck with it:
```
.avia-button span {
  font-size:24px !important;
}
```
If you want to send login details then you can use (Email address hidden if logged out) , just remember to post user and password privately here in the thread so all moderators have access to the details.

Best regards,
Rikard
May 19, 2018 at 9:34 am in reply to: Disable google font loading via google #958982

Rikard
Keymaster

Hi,

Great, glad you found a solution and thanks a lot for sharing. Much appreciated :-)

Best regards,
Rikard

May 19, 2018 at 9:28 am in reply to: slide-show full width change picture text background color #958980

Rikard
Keymaster

Hey gux,

Could you post a link to the page in question so that we can take a closer look please?

Best regards,
Rikard

May 19, 2018 at 9:27 am in reply to: Custom Shortcode works…but does not display where I expect #958979

Rikard
Keymaster

Hey mcraig,

Where can we see the element in question? If you could share the code you are using then that would be helpful as well.

Best regards,
Rikard

May 19, 2018 at 9:25 am in reply to: Enfold Caption Title height #958978
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
#footer .container {
    padding: 40px 0;
}
```
Best regards,
Rikard
May 19, 2018 at 9:23 am in reply to: PHP Warning on iconlist.php #958977

Rikard
Keymaster

Hi,

Thanks for the login details. First off, could you try updating the theme to the latest version (4.3.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

Best regards,
Rikard

May 19, 2018 at 9:20 am in reply to: Masonry element only loads when scrolling the page – bug? #958975

Rikard
Keymaster

Hey lebenspraxis,

I can’t reproduce that on my end using Chrome, in which browser are you seeing that? Also, are you sure that you are not getting cached results?

Best regards,
Rikard

May 19, 2018 at 9:19 am in reply to: secondary menu bar displaying in a blank page #958974

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 19, 2018 at 9:16 am in reply to: Homepage meta title not appearing correctly #958973

Rikard
Keymaster

Hi,

Thanks for that, though I’m not sure which data Linkedin is using, did you try to read their documentation? The results might be cached on their end as well, in that case you would need to contact Linkedin support.

Best regards,
Rikard

May 19, 2018 at 9:14 am in reply to: Vimeo background video loading slowly #958972

Rikard
Keymaster

Hi,

I’m not sure what to respond to since he doesn’t get into specifics. The video on your front page is loading fine on my end now though, we can’t do much about internet speeds unfortunately.

Best regards,
Rikard

May 19, 2018 at 9:07 am in reply to: Video on mobile wont be fullscreen and autoplay #958970

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007.

Best regards,
Rikard

May 19, 2018 at 8:32 am in reply to: Slow website #958962

Rikard
Keymaster

Hey Kamakshi,

This thread might give you some suggestions on what to do: https://kriesi.at/support/topic/seo-google-page-insights-blocking-rendering-ressources-above-the-fold/.

If you want someone to help you out then I can recommend a service like SteadyWP.

Best regards,
Rikard

May 19, 2018 at 8:29 am in reply to: New domain #958961

Rikard
Keymaster

Hey Robert,

One license is only valid for one domain including sub-domains unfortunately. If you want to use the theme on a second domain then you would need a second license.

Best regards,
Rikard

May 19, 2018 at 8:27 am in reply to: Background images #958960

Rikard
Keymaster

Hi,

Thanks for the feedback. Where can we see your work so far? Also please try to specify exactly what you need help with.

Best regards,
Rikard

May 19, 2018 at 8:24 am in reply to: child theme style.css code not showing any effect #958959

Rikard
Keymaster

Hi,

Great, glad you got it working. If you are working on the site then it’s a good idea to turn off all caching until you are done, otherwise you are likely to run into problems like this.

Best regards,
Rikard

May 19, 2018 at 8:21 am in reply to: customize shoppage #958957

Rikard
Keymaster

Hi,

You can use it for products, but not for the actual main WooCommerce shop page.

Best regards,
Rikard

May 19, 2018 at 8:18 am in reply to: Costum button on top of picture & number link to webshop #958956

Rikard
Keymaster

Hi,

Yes, and he’s correct. It can be built with the Layout Builder, but it would still need custom CSS. So I’ll ask again; have you started this somewhere and what exactly do you need help with?

Best regards,
Rikard

May 19, 2018 at 8:08 am in reply to: Unable to update theme – tried everything! #958952

Rikard
Keymaster

Hey richardbeatty,

Sorry for the problems. Could you try to completely delete the theme folder, then upload the new version via FTP to see if that helps please?

Best regards,
Rikard

May 19, 2018 at 8:07 am in reply to: shopping basket icon missing #958951
Rikard
Keymaster
Hey Richard,

Please try the following in Quick CSS under Enfold->General Styling:
```
.cart_dropdown_link span {
  color:#000 !important;
}
```
Best regards,
Rikard
May 19, 2018 at 8:03 am in reply to: Text Logo Appearance #958950

Rikard
Keymaster

Hi,

I can’t see the logo sticking to the top anymore, so I think the CSS is applying. Could you try loading the site in an incognito window using Chrome please?

Best regards,
Rikard

May 19, 2018 at 8:01 am in reply to: Full Screen slider problem #958949

Rikard
Keymaster

Hey madmanbean,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 19, 2018 at 7:58 am in reply to: Enfold Demos #958948

Rikard
Keymaster

Hi Mike,

If you enable debug mode in order to see builder shortcodes: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/, you can then copy shortcodes from one demo into new pages. If you want to do that then please link to the page you want to import here. Please note that it’s not possible to have different theme settings on the same site, they will remain the same.

Best regards,
Rikard

May 19, 2018 at 7:56 am in reply to: Video autoplay BUG! #958947

Rikard
Keymaster

Hey dwebprojects,

I think you forgot to post details of your problem?

Best regards,
Rikard

May 19, 2018 at 7:55 am in reply to: Easy slider does not show #958945

Rikard
Keymaster

Hi,

Great, glad you got it working. Maybe it was due to local caching? Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 19, 2018 at 7:53 am in reply to: Demo import failed #958943

Rikard
Keymaster

Hey secinverse,

Sorry for the problem. Yes you should be able to import the demo manually, please refer to this: https://kriesi.at/documentation/enfold/initial-theme-setup/#manual-demo-import–xml-file-import-. If that doesn’t work then please post admin login detail in private so that we can have a closer look.

Best regards,
Rikard

May 19, 2018 at 7:35 am in reply to: Testimonial silder link position #958940
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
.avia-testimonial-link {
  display:block !important;
}
```
Best regards,
Rikard
May 19, 2018 at 7:33 am in reply to: Responsive mode doesn't work on mobile #958938

Rikard
Keymaster

Hi,

Thanks for the feedback, though I’m unable to reproduce the results in your screenshot. Please see private, using Chrome on Android.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 53,881 through 53,910 (of 93,312 total)

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