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Hi,
Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardMay 29, 2018 at 11:05 am in reply to: Cookiehinweis und Info Fenster für Cookies und Datenschutz #963573Hi Christian,
Thanks for the feedback. Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.
Best regards,
RikardHey riatech,
Thanks for the link, I get the same problem on my end. Are you using the features under Enfold->Performance? If so then please try to deactivate them to see if that helps. If that is not the problem then please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Thanks for that, could you include WordPress admin login details in private as well please?
Best regards,
RikardHey Greg,
Did you try to completely delete the theme folder and then upload the new version via FTP? I think that should work, you can try it out on your staging site first to make sure your production site doesn’t go down.
Best regards,
RikardHey rankbrite,
I get a 404 error on that page, could you check the link please?
Best regards,
RikardHey Ushbot,
Could you post a link to the page in question so that we can take a closer look please?
Best regards,
RikardHey thaiboxer89,
That demo uses open sans for both headers and paragraph text, did you try to set that in the theme options under General Styling->Fonts?
Best regards,
RikardMay 29, 2018 at 10:49 am in reply to: Deleted 'Pricing Page' many back-ups ago and would like to get it back!! #963551Hi Daniel,
Here you go :-)
[av_section min_height='' min_height_px='500px' padding='huge' shadow='no-shadow' bottom_border='no-border-styling' bottom_border_diagonal_color='#333333' bottom_border_diagonal_direction='' bottom_border_style='' id='' color='main_color' custom_bg='' src='https://test.kriesi.at/enfold-2017/wp-content/uploads/sites/24/2017/02/business-office-work-blurred.jpg' attachment='885' attachment_size='full' attach='scroll' position='top center' repeat='stretch' video='' video_ratio='16:9' overlay_enable='aviaTBoverlay_enable' overlay_opacity='0.6' overlay_color='#000000' overlay_pattern='' overlay_custom_pattern='' av_element_hidden_in_editor='0' av_uid='av-uefn5'] [av_heading heading='Masonry Portfolio Example:<br/>4 Column Masonry Grid' tag='h1' style='blockquote modern-quote modern-centered' size='40' subheading_active='' subheading_size='15' padding='0' color='custom-color-heading' custom_font='#ffffff' admin_preview_bg='rgb(34, 34, 34)' av_uid='av-s5iu1'][/av_heading] [av_hr class='custom' height='50' shadow='no-shadow' position='center' custom_border='av-border-fat' custom_width='50px' custom_border_color='#ffffff' custom_margin_top='30px' custom_margin_bottom='30px' icon_select='no' custom_icon_color='' icon='ue808' font='entypo-fontello' admin_preview_bg='rgb(34, 34, 34)' av_uid='av-nmxft'] [av_textblock size='' font_color='custom' color='#dddddd' admin_preview_bg='rgb(34, 34, 34)' av_uid='av-eg615'] <p style="text-align: center;">Hey there! We are Enfold and we make really beautiful and amazing stuff. This can be used to describe what you do, how you do it, & who you do it for.</p> [/av_textblock] [/av_section] [av_masonry_entries link='portfolio_entries,12,14,15' sort='yes-tax' items='9' columns='4' paginate='load_more' query_orderby='date' query_order='DESC' size='fixed manually' gap='no' overlay_fx='active' id='' caption_elements='title' caption_styling='overlay' caption_display='on-hover' color='' custom_bg='' av_uid='av-9ikih']Best regards,
RikardHi,
Thanks for the login details. I checked your site using Chrome, and it’s using Comica for headers and Nobile for paragraphs. Is that the correct behaviour?
Best regards,
RikardHey Sebastian,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardMay 29, 2018 at 5:17 am in reply to: Since Update, Cannot See How to Remove Arrow/Circle Overlay on Linked Photos #963501Hey sasha,
Could you post a link to the page in question so that we can take a closer look please?
Best regards,
RikardHi spencery2,
Thanks for the detailed report, though we will need to see the problem in question on a live site. Do you have a test site somewhere maybe where we can see this behaviour? Also, what version of the theme are you running?
Best regards,
RikardHi,
Great, glad you got it working :-)
Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi Patrick,
Sorry for the problems and late reply. Please refer to this thread: https://kriesi.at/support/topic/set-privacy-cookie-settings-in-enfold-4-4-update-now-cant-reply-to-comments/
Best regards,
RikardHi DJarr,
As far as I could see on your site, the images occupy 100% of the screen width and it would not be possible to show them larger without users having to scroll to be able to view the entire image. If I have misunderstood you then please post a screenshot of the problem and try to explain a bit further.
Best regards,
RikardHallo Katharina,
We are low on german speaking moderators so if you can communicate in english then you will get help faster. Is your problem that you want to transfer your images from a gallery plugin to the Enfold layout builder? If so then there is no automatic way to do this unfortunately, you would have to do it manually.
Best regards,
RikardHi,
I’m not familiar with that plugin unfortunately but please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Please note that there is no guarantee that the theme can be compatible with all third party plugins out there.
Best regards,
RikardHi Marvin,
Great, glad you got it working and sorry for the late reply and problems. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardMay 29, 2018 at 4:55 am in reply to: Changing the standard font "weight" to light doesn't work #963492Hi Jerome,
Please refer to this: https://kriesi.at/documentation/enfold/typography/#register-additional-google-fonts-for-theme-options
Best regards,
RikardMay 29, 2018 at 4:53 am in reply to: I need child's style.css file set to overrule generated \uploads\*.css output… #963491Hey Jeroen,
Thanks for that, though I’m not sure I understand exactly what you need help with. Is your CSS not applying? If so then please try to point out which parts and link to where we can see the results.
If you want us to check you site then we need admin access to it, please provide login details in private.
Best regards,
RikardHi,
Maybe this will help you out? https://www.elegantthemes.com/blog/tips-tricks/stuck-in-wordpress-maintenance-mode-heres-how-to-get-out-of-it, https://kinsta.com/knowledgebase/wordpress-stuck-in-maintenance-mode/
Best regards,
RikardMay 26, 2018 at 3:13 pm in reply to: Remove bundled version of layer slider completely or how to get updates? #962561Hey mwtfor,
You can remove it using the Integrated (Bundled) LayerSlider Plugin option under Enfold->Layout Builder.
Best regards,
RikardHi,
Thanks for the feedback. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardMay 26, 2018 at 3:07 pm in reply to: Changing the font size and colort of the full width submenu element? #962558Hi,
Great, glad you got it working and thanks for sharing your solution. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardMay 26, 2018 at 2:22 pm in reply to: Enfold Using "Retired Version" of Google Maps API – error showing in console #962549Hi Rob,
Thanks for the feedback. I’ll go ahead and close this thread for now, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey BenAndrew,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 1024px) { nav.main_menu { display: block !important; } #avia-menu .menu-item { display: none; } .av-burger-menu-main.menu-item-avia-special { display: block; } }Best regards,
Rikard -
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