Page 1784 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 53,491 through 53,520 (of 93,322 total)

← 1 2 3 … 1,783 1,784 1,785 … 3,109 3,110 3,111 →

Author

Posts
June 4, 2018 at 7:02 am in reply to: installation causes blank screen on admin #966340

Rikard
Keymaster

Hey ricweb0,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

June 4, 2018 at 7:01 am in reply to: Customize the woocommerce THANK YOU page on Enfold Theme #966339

Rikard
Keymaster

Hey Michael,

Thanks for the login. What exactly are you looking to change. In order to view the thank you page then we will need to make a purchase I guess? Do you have a sandbox payment options maybe?

Best regards,
Rikard

June 4, 2018 at 6:59 am in reply to: Product Grid and Product slider Crash my website #966338

Rikard
Keymaster

Hi,

Thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 4, 2018 at 6:58 am in reply to: I wanna change the Calculate Shipping Link and make it also a button #966337

Rikard
Keymaster

Hi,

Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 4, 2018 at 6:58 am in reply to: Main menu links not working #966336

Rikard
Keymaster

Hey Rick,

Thanks for the login details, though I can’t see anything wrong with the links on your site. Did you try to clear your browser cache and reload? If that doesn’t work then please try to explain a bit further what is going wrong and how to reproduce it.

Best regards,
Rikard

June 4, 2018 at 6:54 am in reply to: Cannot update data privacy page ("service unavailable" error) #966335
Rikard
Keymaster
Hi Bernard,

Ok, did you check that you have properly closed all markup that you added? Open markup can break things unfortunately.
```
<strong>Bold text closed properly</strong>
```
Best regards,
Rikard
June 4, 2018 at 6:46 am in reply to: H1 is forced uppercase #966334

Rikard
Keymaster

Hi,

Yes I checked your site, the first h1 on your home page is not uppercase, so I’m guessing it’s working.

Best regards,
Rikard

June 4, 2018 at 6:44 am in reply to: Easy Update #966333

Rikard
Keymaster

Hey Els,

Automatic updates are not compatible with all server environments unfortunately. Did you make sure that your API key is correct? Please post admin login details in private if you want us to have a closer look at your site.

Best regards,
Rikard

June 4, 2018 at 6:41 am in reply to: Installing or upgrading to 4.4 #966331

Rikard
Keymaster

Hey Byron1906,

What version of PHP are you running on the server? It should be 5.6 or higher.

Best regards,
Rikard

June 4, 2018 at 6:39 am in reply to: Enfold breaks products per row in Woocommerce #966330

Rikard
Keymaster

Hey mdxclr,

Could you post a link to the page in question so that we can take a closer look please?

Best regards,
Rikard

June 4, 2018 at 6:38 am in reply to: I would like to remove the sort by drop down menu from Woocommerce. #966329
Rikard
Keymaster
Hey Santos Ramos,

Please try the following in Quick CSS under Enfold->General Styling:
```
.product-sorting {
  display:none !important;
}
```
Best regards,
Rikard
June 4, 2018 at 6:35 am in reply to: Avia Layout Builder not working #966328

Rikard
Keymaster

Hey cactusjoose,

That is an old version, yes. Automatic updates are not compatible with all server environments unfortunately. Could you try updating manually via FTP please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

Best regards,
Rikard

June 4, 2018 at 6:28 am in reply to: Registrierungs-Email nicht erhalten #966327

Rikard
Keymaster

Hallo Dirk,

You can login with the details in private.

Best regards,
Rikard

June 4, 2018 at 6:26 am in reply to: Viedo on color section #966326

Rikard
Keymaster

Hey Elberete,

Could you try updating the theme to the latest version (4.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

Best regards,
Rikard

June 4, 2018 at 6:23 am in reply to: Times New Roman #966325

Rikard
Keymaster

Hi,

Thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 4, 2018 at 6:22 am in reply to: Fullscreen Slider Slideshow control styling not showing on mobile #966324

Rikard
Keymaster

Hey paulfinlayIRL,

Could you post a link to the page in question so that we can take a closer look please?

Best regards,
Rikard

June 4, 2018 at 6:21 am in reply to: Social icons in header title bar #966323

Rikard
Keymaster

Hi,

Great, please let us know if you should need any further help on the topic.

Best regards,
Rikard

June 4, 2018 at 6:19 am in reply to: strange anchor menu behaviour #966321

Rikard
Keymaster

Hey erwin_m,

It’s case sensitive, try using small letters only.

Best regards,
Rikard

June 4, 2018 at 6:15 am in reply to: Didnt found any answer or relevent subject to this! #966320
Rikard
Keymaster
Hey orhila,

You can try something like this:
```
<a href="#anchor">Link</a>

<div id="anchor">Content</div>
```
Best regards,
Rikard
June 4, 2018 at 6:12 am in reply to: Enfold Showcase #966319

Rikard
Keymaster

Hi garybaitson,

It’s a bit off topic yes, maybe you could try opening a new thread? I’m not sure I understand some of your questions so a new thread might be needed.

Best regards,
Rikard

June 4, 2018 at 5:57 am in reply to: Hid Color Sections showing up in mobile as blocks. #966316

Rikard
Keymaster

Hey rmavila,

Could you try updating the theme to the latest version (4.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

Best regards,
Rikard

June 4, 2018 at 5:55 am in reply to: Page Builder Not Loading on Some Pages #966314

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 4, 2018 at 5:52 am in reply to: Highlight color problems #966312

Rikard
Keymaster

Hey Francesco,

What exactly do you mean by highlight colour?

Best regards,
Rikard

June 4, 2018 at 5:49 am in reply to: Logo sometimes becomes stretched. #966309

Rikard
Keymaster

Hi Filipp,

Could you post a link to the page in question so that we can take a closer look please?

Best regards,
Rikard

June 4, 2018 at 5:47 am in reply to: Addtional "buybutton" on product pages / 2nd "addtocart button" on product pages #966307

Rikard
Keymaster

Hi Maik,

Great, glad you got it working :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 4, 2018 at 5:46 am in reply to: installation after HTTP ERROR 500 #966305

Rikard
Keymaster

Hi,

If it’s a new installation then you should be able to upload it as usual. What version of PHP are you running on the server? Please make sure it’s 5.6 or higher.

Best regards,
Rikard

June 4, 2018 at 5:44 am in reply to: H1 automatically? #966304

Rikard
Keymaster

Hey Jorg,

If you are referring to your content then it’s up to you to add the type of markup you require on your site.

Best regards,
Rikard

June 4, 2018 at 5:43 am in reply to: Column count in woocommerce category pages #966303
Rikard
Keymaster
Hi,

Please try this instead:
```
ul.products.columns-3 .product {
    margin: 0 13% 5% 0 !important;
}
```
Best regards,
Rikard
June 4, 2018 at 5:37 am in reply to: Google Analytics not working #966298

Rikard
Keymaster

Hi Mark,

Thanks for the feedback. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 4, 2018 at 5:36 am in reply to: ENFOLD 4.4: Accordion Element #966296

Rikard
Keymaster

Hi,

Thanks for the feedback @sckye :-)

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 53,491 through 53,520 (of 93,322 total)

← 1 2 3 … 1,783 1,784 1,785 … 3,109 3,110 3,111 →