Page 17 – Support | Kriesi.at – Premium WordPress Themes

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April 17, 2025 at 9:46 am in reply to: Page lost stylesheet #1481492

Rikard
Keymaster

Hi,

I’m not sure I understand your last question, please try to explain your intentions a bit further.

Best regards,
Rikard

April 17, 2025 at 9:44 am in reply to: Really slow and can’t edit anything #1481490

Rikard
Keymaster

Hey sebastiankjall,

Thanks for the login details. There are a lot of Javascript errors on the site while editing a page, none of them are theme related. What happens if you temporarily deactivate all plugins?

Best regards,
Rikard

April 17, 2025 at 9:39 am in reply to: Height of headlines in boxes #1481489

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 17, 2025 at 9:38 am in reply to: navigation – Logo centred – Laptop view #1481488

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007. Did that answer your question @dianaloola73?

Best regards,
Rikard

April 17, 2025 at 9:37 am in reply to: Use code tag for posting snippets … e.g. implementing google tag script #1481487

Rikard
Keymaster

Hi kaspererling,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

April 17, 2025 at 9:34 am in reply to: Advanced Layout Builder Not Loading (Tried All Recommended Fixes) #1481486

Rikard
Keymaster

Hey lee-annm,

Could you try updating the theme to the latest version (7.1) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.

Best regards,
Rikard

April 17, 2025 at 9:33 am in reply to: Impossible to integrate a demo version #1481484

Rikard
Keymaster

Hi,

Are you usig OVH hosting? If so, then importing will likely not be possible because of their server configuration. Your alternatives are to import the demo on a different or local site, then migrate it using a migration plugin. You could also copy the shortcodes of the demo manually. The last option is likely the easiest one, let us know if you would like us to do that for you.

Best regards,
Rikard

April 16, 2025 at 2:15 pm in reply to: Upgrade from Enfold 4.5.7 version #1481450

Rikard
Keymaster

Hey Thomas,

We have no way of knowing what will happen to your site after you update, that is why you should keep backups of it before you update anything. Please try that out.

Best regards,
Rikard

April 16, 2025 at 2:13 pm in reply to: Impossible to integrate a demo version #1481449

Rikard
Keymaster

Hey ValentinMouttet,

Did you try to import the demo manually? https://kriesi.at/documentation/enfold/import-demos/#manual-demo-import–using-xml-files-

Best regards,
Rikard

April 16, 2025 at 2:12 pm in reply to: Change color of menulinks #1481448

Rikard
Keymaster

Hi,

The transparent menu colour can be changed under Enfold->Theme Options->Transparency Options.

Best regards,
Rikard

April 16, 2025 at 2:10 pm in reply to: Custom divider #1481447

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 16, 2025 at 2:09 pm in reply to: Color section does not display background images #1481446

Rikard
Keymaster

Hi,

I can’t see an image of a bike on the page you linked to, please try to explain the problem that you are having a bit further.

Best regards,
Rikard

April 16, 2025 at 10:25 am in reply to: Hcaptcha #1481427

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 15, 2025 at 9:30 pm in reply to: Kontaktformular versendet keine Nachrichten #1481401

Rikard
Keymaster

Hey mulder4301,

Please try the recommendations listed here: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

Best regards,
Rikard

April 15, 2025 at 9:27 pm in reply to: Upgrade from 5.1.1 to 7.x #1481400

Rikard
Keymaster

Hey cktanju,

Please try using this plugin: https://envato.com/market-plugin/

Best regards,
Rikard

April 15, 2025 at 9:25 pm in reply to: website crash after php update 8.1 #1481399

Rikard
Keymaster

Hi,

Thanks for the update, we’ll keep this thread open for you.

Best regards,
Rikard

April 15, 2025 at 9:23 pm in reply to: Enfold Footer Widget #1481397

Rikard
Keymaster

Hi,

We cannot reproduce this problem, and no other users have reported it either. That means that it’s very likely a problem which is local to your site. Do you have a staging site or a local site where you can test it maybe? Please note that the error message is coming from a core WordPress file, not a theme file.

Best regards,
Rikard

April 15, 2025 at 9:21 pm in reply to: hide product category tag #1481396

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 15, 2025 at 9:20 pm in reply to: Problem on blog #1481395
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
.avia-content-slider .slide-meta {
  display: none; 
}
```
Best regards,
Rikard
April 15, 2025 at 9:49 am in reply to: Enfold Footer Widget #1481365

Rikard
Keymaster

Hi,

Thanks for that. I’m seeing an error message on a core WordPress file, but I’m not sure why that is. What happens if you try to reinstall WordPress?

Go to your WordPress dashboard.
Navigate to the Updates and click on Re-install now.
It will automatically download and reinstall latest wordpress version.

Best regards,
Rikard

April 14, 2025 at 5:38 pm in reply to: hide product category tag #1481320

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007. Did that answer your question @limedrop?

Best regards,
Rikard

April 14, 2025 at 5:37 pm in reply to: Accordion disapears when another accordion is opened. #1481319

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 14, 2025 at 5:37 pm in reply to: Enfold Footer Widget #1481318

Rikard
Keymaster

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

April 14, 2025 at 3:26 pm in reply to: SEO Mystery #1481312

Rikard
Keymaster

Hey Ad-Min747,

We cannot answer questions about search engine indexation unfortunately, you would have to reach out to each search engine provider for answers about their indexing.

Best regards,
Rikard

April 14, 2025 at 3:24 pm in reply to: Mobile first #1481311

Rikard
Keymaster

Hey Ad-Min747,

There’s no special way of designing for mobile in the theme, and I’m not aware of any plugins that does that either unfortunately.

Best regards,
Rikard

April 14, 2025 at 3:22 pm in reply to: Change button size in top bar #1481310
Rikard
Keymaster
Hi,

Please try this as well:
```
.phone-info .avia-button {
  padding: 0 10px;
}
```
Best regards,
Rikard
April 14, 2025 at 3:18 pm in reply to: Page lost stylesheet #1481309

Rikard
Keymaster

Hi,

Thanks for the update. So the URL that Mike posted means nothing to you? If that is the case, then I would imagine that your hosting provider would be in a better position to help you out.

Best regards,
Rikard

April 14, 2025 at 10:50 am in reply to: Article list format change when I open web on mobile phone. #1481299

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 14, 2025 at 10:48 am in reply to: spam problem #1481298

Rikard
Keymaster

Hey Gianluca,

Did you activate Google ReCAPTCHA under Enfold->Google Services?

Best regards,
Rikard

April 12, 2025 at 7:52 pm in reply to: Customer issue #1481253

Rikard
Keymaster

Hey Philippe,

Thanks for reaching out to us. I’m not sure I understand what you need our help with, you should be able to download the theme via FTP?

Best regards,
Rikard
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Posts

Viewing 30 posts - 481 through 510 (of 92,259 total)

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