Hi,

You can try here for example: https://help.market.envato.com/hc/en-us

About your accordions; there seems to be a lot of unnecessary markup in your content, for example:

<div id="toggle-id-10" class="toggle_wrap active_tc">
<div class="toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color">

Could you try cleaning up in your content to see if that helps? You could also try to rebuild the second one, since the first one seems to be working as expected.

Best regards,
Rikard

Hey Christian,

Did you register here with your purchase code? https://kriesi.at/support/register/. If that doesn’t work, then please share your purchase code in private.

Best regards,
Rikard

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Thanks for that, it’s not working for me either though. How exactly did you transfer the site? Are there alternative methods that you could use maybe?

Best regards,
Rikard

Hi,

You could try using the Fullwidth submenu element instead. If that doesn’t fit your needs either then you might have to look for other alternatives like a third party plugin.

Best regards,
Rikard

Hey FokeOne,

Thanks for the login details. First of all, please make sure that you have a working SSL certificate on the site. If that doesn’t help, then please let us know on which page we can reproduce the problem you are having. It’s most likely caused by open html markup in your content, so you could try looking for anything like that before the layout starts breaking.

Best regards,
Rikard

Hey Jan-Evert,

Please try to deactivate file compression and activate the option to delete old CSS and JS files under Enfold->Performance, to see if that helps. If not, then please try to temporarily deactivate all plugins to see if that changes anything.

Best regards,
Rikard

Hi,

1. Please try this instead:

@media only screen and (max-width:767px) {
 .responsive .home #wrap_all #header {
    opacity: 1;
    position: fixed !important;
    top: 0 !important;
padding-bottom: 20px !important;
  }
 .responsive .home #wrap_all #header.header_color.av_header_transparency {
    opacity: 0;
  }
}

2. Please try this to align the social media icons to the right:

@media only screen and (max-width: 767px) {
  .responsive #header .social_bookmarks {
    text-align: right;
  }
}

Best regards,
Rikard

Hi,

Thanks for that, but I still can’t see that happening on my end. How can we reproduce the results that you are seeing?

Best regards,
Rikard

Hi,

Great, I’m glad to hear that Mike could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

Hey Jak73,

You can give the section an ID in the element options, then use the ID in CSS like this:

#your-id .container {
  width: 1000px;
  max-width: 1000px;
}

Best regards,
Rikard

Hi,

Could you share server error logs with us please?

Best regards,
Rikard

Hey hugot22,

Please try the suggestions listed here: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

Best regards,
Rikard

Hi,

Thanks for the update. Please try removing any file which ends with html, you can download them locally in case you should need them later on.

Best regards,
Rikard

Hey lanikita,

The update to 6.0.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

I would suggest that you try running PHP 8.1 or higher, and the latest version of the theme is compatible with the latest version of WordPress.

Best regards,
Rikard