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Hey wisevisionsrl,
Where can we see and reproduce the problem that you are having?
Best regards,
RikardHi,
If you click the element instead of dragging, then it will automatically be added to the bottom of the layout.
Best regards,
RikardHi,
Thanks for the update. We’ll keep this thread open in case you should have any further problems.
Best regards,
RikardHi,
Did you check the Performance settings in the theme like the notice says?
Best regards,
RikardHi,
Thanks for the update. You could try using this plugin instead: https://envato.com/market-plugin/
Best regards,
RikardHey Christian,
You can do that with the Image element. Please have a look at the Image Hover Effect option in the element option under Advanced->Animation.
Best regards,
RikardHi,
Thanks for that. You had selected the home page as both the home and blog page in the theme options, I deselected the page as blog page for you. Please review your site.
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Thanks for the update. It would be great if you start separate threads for different problems in the future.
Did this problem happen after you only updated the theme, or did you update WordPress and the plugin as well? You might want to try and roll back to the version of the plugin that you were previously running to see what happens then.
Best regards,
RikardHi,
Thanks, but that directory only seems to contain templates for error message pages, not actual error logs. Maybe you could try reaching out to your hosting provider and ask where you can find them?
Best regards,
RikardHi,
You can target it like this instead, if you want to use your own class:
.avia-image-container.your-custom-class imgBest regards,
RikardJuly 23, 2024 at 6:17 pm in reply to: avia_search no longer after updating from WordPress 6.4.4 onwards #1462786Hi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Thanks for that. Where exactly are the error logs located? Also please try updating the theme to 6.0.2: https://kriesi.at/documentation/enfold/theme-update/.
Best regards,
RikardHey Vivek,
We can’t say if you are going to run into problems or not unfortunately, but getting a valid theme license would be the first things to do. After you have access to the theme files, then the update to 6.0.2 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/Best regards,
RikardHey Clemens,
Thanks for the login details. footer.php and header.php likely needs to be replaced in your child theme, please try copying those files from the parent into the child theme. You can then add the customisations back into those files, or use functions instead. You can keep the old files for reference.
Best regards,
RikardHi,
Thanks for the update. I don’t think it’s a memory problem, the error messages would likely be different then. I’m not too familiar with CDN problems, but I don’t think that they would generate PHP error messages.
Best regards,
RikardHey Sandra,
Did you try setting a page as your front page in the theme settings?
Best regards,
RikardHey Sandra,
Each license is valid for a single domain including sub domains. If you have purchased four different licenses, then you can use them on four different domains.
Best regards,
RikardHey Monika,
Where can we see and reproduce the problem you are having?
Best regards,
RikardHey jolynndeal,
I can’t see any theme errors in there, what happens if you deactivate all plugins and custom code you might have added? Note that both of the error messages are gateway errors, they are very unlikely caused by a theme.
Best regards,
RikardHey Marino,
Theme licenses are for life and they include 6 months of support after the purchase date, if you should need support after that then it has to be purchased separately. If you need to renew your support period, then you can do so here: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
A theme license is valid for a single domain including sub domains.
Best regards,
RikardJuly 22, 2024 at 8:07 pm in reply to: avia_search no longer after updating from WordPress 6.4.4 onwards #1462697Hey emilconsor,
I’m seeing a 403 forbidden error message on that page, please check.
Zugriff nicht gestattet
Fehler 403 – Zugriff nicht gestattet
Sie verfügen nicht über die notwendigen Rechte, die angeforderte Seite zu betreten.
Bitte wenden Sie sich an den Webmaster.Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardJuly 22, 2024 at 12:29 pm in reply to: Update from WP 6.4.4 to WP 6.5.2 breaks Enfold header (main navigation) #1462671Hi Gerry,
Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site. We’ll close this thread for now.
Best regards,
RikardHi,
Thanks for that. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Thanks for that. After logging in then it’s not possible to navigate because of a 2FA popup which requires configuration. Could you turn that off for now please? Also please upgrade the account to have administrator rights.
Best regards,
RikardHi,
If you enable debug mode under Enfold->Layout Builder->Show advanced options, then you can add this shortcode to a new page to see how it was made:
[av_layout_row border='' min_height='15px' color='main_color' mobile='av-fixed-cells' id='welcome' av_uid='av-98dfif'] [av_cell_one_fourth vertical_align='top' padding='0px' padding_sync='true' background_color='#719430' src='' attachment='' attachment_size='' background_attachment='scroll' background_position='top left' background_repeat='no-repeat' mobile_display='' av_uid='av-38ln3'] [/av_cell_one_fourth][av_cell_one_fourth vertical_align='top' padding='0px' padding_sync='true' background_color='#92bb46' src='' attachment='' attachment_size='' background_attachment='scroll' background_position='top left' background_repeat='no-repeat' mobile_display='' av_uid='av-8vfxsn'] [/av_cell_one_fourth][av_cell_one_fourth vertical_align='top' padding='0px' padding_sync='true' background_color='#acd464' src='' attachment='' attachment_size='' background_attachment='scroll' background_position='top left' background_repeat='no-repeat' mobile_display='' av_uid='av-8r5rn3'] [/av_cell_one_fourth][av_cell_one_fourth vertical_align='top' padding='0px' padding_sync='true' background_color='#e1fbb2' src='' attachment='' attachment_size='' background_attachment='scroll' background_position='top left' background_repeat='no-repeat' mobile_display='' av_uid='av-8ggrav'] [/av_cell_one_fourth] [/av_layout_row]Best regards,
RikardHey Please delete,
Thanks for the update, we’ll close this thread then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey cws0827,
Could you try updating the theme to the latest version (6.0.2) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.
Best regards,
Rikard -
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