Forum Replies Created
-
Posts
-
Hi fponce,
Can you try to update it to 4.1.2? if that doesn’t help please create a separate thread with temporary admin access? so we can check further.
Best regards,
NikkoHi synergismpromo,
Can you try to create a separate thread, and give us temporary admin and ftp access? so we can check it further.
Best regards,
NikkoHi Kackster,
I have checked it and it seems like the problem is because you are still using 5.2.17. Please contact your hosting provider and ask them to upgrade PHP version to PHP 7 or atleast 5.6.
Best regards,
NikkoHi,
Sorry for the late response, I have checked it and the only error/notice I get is from ninja forms recaptcha. The spinning wheel seems to appear when there is a Text Block but I still couldn’t figure out why (have created a test page with only text block, link in private content). I have enabled avia layout debug: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/ which shows the shortcode used.
Your site is protected by sucuri and error in the js console is 403 which is a permission issue, can you try to disable any caching or security settings and then check after several minutes since it would take some time for it to take effect. I think adjusting the security settings would help fix the issue.
Best regards,
NikkoHi Jose Ramon,
Can we request for temporary admin access? so we can check further.
Best regards,
NikkoHi,
I don’t think that would change after you switched it back, the only instance it would seem gone is for example you have set the settings in Enfold then you decided to switch to Enfold Child (though you can still import parent settings) but if you switch it back the settings will retain, can you give us ftp access instead? so we can try to check on the files.
Best regards,
NikkoHi,
2. Try adding this css code in Quick CSS:
@media only screen and (max-width:767px) { .home .av-slideshow-caption.caption_left { max-width: 65%; } .home .av-slideshow-caption.caption_left p { margin: 0 0 10px; } .home .av-slideshow-caption.caption_left a.avia-slideshow-button { margin-top: 0 !important; } }3. Add this css code in Quick CSS:
@media only screen and (max-width:767px) { .avia-section-huge .content, .avia-section-default .content { padding: 50px 0; } }Hope this helps :)
Best regards,
NikkoHi,
Can you post a screenshot on how it looks when the code is added? Can you try to remove this css code:
.template-page .post-entry { position: relative; right: -105px; }Best regards,
NikkoHi,
Can you try to update it via ftp, you can find instructions here: http://kriesi.at/archives/the-complete-guide-to-updating-enfold
it’s under this title: How to Update Enfold via FTP
Hope this helps :)Best regards,
NikkoHi,
What I mean is to switch it to Enfold theme then just check for few minutes or less then switch it back to the child theme and check if it still persists. Just to verify if it’s not the child theme.
Best regards,
NikkoHi,
Can you try adding this css code in Quick CSS (located in Enfold > General Styling):
amp-iframe { max-width: 100%; }Hope this helps :)
Best regards,
NikkoHey jorgeayusomolina,
There’s no special way, you can check our documentation for it: http://kriesi.at/documentation/enfold/how-to-translate-pages-built-with-enfold-using-wpml/ or wpml’s documentation (for enfold): https://wpml.org/documentation/theme-compatibility/enfold/
Hope this helps :)Best regards,
NikkoHi,
I have checked it and I think Victoria’s solution should work just fine, can you please try this code it’s basically the same but limited to mobile:
@media only screen and (max-width:767px) { .template-page .post-entry { right: 0 !important; } }Hope this helps :)
Best regards,
NikkoHi,
1. The caption on slider is still align left however since the screen is narrow, the text is spread across the whole image, we can adjust this however with the length of the caption in your slider I don’t advise it.
2. The padding is big or small depending on what you set on the Section’s Section Padding.
3. Try adding this css code in Quick CSS (located in Enfold > General Styling):
@media only screen and (max-width:767px) { .responsive #top #service .flex_column.av_one_half { width: 50%; } }Hope this helps :)
Best regards,
NikkoHi,
There’s no such rule, however different issues arise in different platforms, just to be safe using a staging/development site to do update there first is best so if there are any issues showing after the update has been made you can check it first and fix it before applying to the live site. :)
Best regards,
NikkoHey Tina,
You might use to use a plugin dedicated for contact forms, I believe this plugin would help you with customizing the format of the email received: https://wordpress.org/plugins/contact-form-7/
Hope this helps :)Best regards,
NikkoHi,
You would need this plugin for the code to work properly: https://wordpress.org/plugins/breadcrumb-navxt/
It’s not added for breadcrumbs but please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented.
Best regards,
NikkoHi,
Thanks for the ftp access, however it’s too limited we would need to access wp-config.php so we can try to debug it: https://codex.wordpress.org/Debugging_in_WordPress
Best regards,
NikkoHey wtechgr,
We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.
But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/
This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)
Best regards,
NikkoHi,
I have replied on your other thread, it’s working properly on my android phone.
Best regards,
Nikko
