Viewing 30 posts - 91 through 120 (of 134 total)
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    Hey Nikko
    You do have ftp root access

    • This reply was modified 5 years, 10 months ago by Kackster.

    Please can someone help???? My site has been down 24 hours. All i did was update theme and and the wordpress site broke, Immediately
    I have given ftp and Word press access
    PLEASE HELP!!!!!!!!!!!



    Did you figure out your UberMenu issues mentioned above yet?
    I have it working correctly in 2 different ways with Enfold 4.1.2.

    The 1st where it just straight up replaces the Enfold Menu/burger with UberMenu using custom helper-main-menu.php

    The 2nd where it acts in a secondary sticky location below the Enfold header (logo left, menu right) with the normal Enfold menu showing alternative content on desktop only (hidden on mobile). Example here
    You do not have to add anything custom in helper-main-menu.php to do this. Just add your UberMenu via short code in a Grid Row right above your content on each page and do not set it to replace anything in Enfold under the UberMenu settings. Requires the UberMenu sticky extension to be sticky.
    To customize the standard Enfold menu you can paste your html code for an image, ect into the field label area of a menu item in a menu menu and set as at Main Enfold Menu. Then hide it on mobile adding the CSS class of only-dt, if you don’t see CSS class you have to enable it in the Screen Options above the menu page of the dashboard. Then you have to add this to your quick css under General Styling

    @media only screen and (max-width: 990px) {
    .only-dt { display: none !important; }}

    and add this to the bottom of your functions.php preferable in a child theme

    and lastly to hide the Enfold Burger Menu on mobile/tablet so only your UberMenu will show you need to add this to your quick CSS

    @media only screen and (max-width: 1000px) {
    .av-burger-menu-main {display: none!important; }
    #top .av_mobile_menu_tablet .av-main-nav .menu-item {
        display: none!important;


    • This reply was modified 5 years, 10 months ago by millertimesites. Reason: incomplete info

    Hi! I’m having trouble with the Nav Menu configuration since I update to this Enfold version 4.1. When I click the Menu option gives a blak page

    Does anyone knows who can i fix this?



    Hi Kackster,

    I have checked it and it seems like the problem is because you are still using 5.2.17. Please contact your hosting provider and ask them to upgrade PHP version to PHP 7 or atleast 5.6.

    Best regards,


    Hi synergismpromo,

    Can you try to create a separate thread, and give us temporary admin and ftp access? so we can check it further.

    Best regards,


    Hi fponce,

    Can you try to update it to 4.1.2? if that doesn’t help please create a separate thread with temporary admin access? so we can check further.

    Best regards,


    Hello! I’v update enfold westerday, and after the update was done, when i’v try to launch my website , well.. there is this error notification who annoy me a lot
    what should i do ?

    The error text:

    Notice: Undefined variable: class in /home/monta075/public_html/wordpress/wp-content/themes/enfold/footer.php on line 46

    • This reply was modified 5 years, 10 months ago by Xalorfin.

    Hi Xalorfin,

    Please open a new thread and include admin login details in private so that we can have a closer look at your installation.

    Best regards,


    Hi – I just updated a site in this order:
    Enfold 4.1 and am getting the following errors:
    Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home/content/52/6853052/html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14

    Parse error: syntax error, unexpected T_FUNCTION in /home/content/52/6853052/html/wp-content/themes/enfold/config-layerslider/LayerSlider/classes/ on line 173

    What is the best way to fix this asap? Thanks!

    • This reply was modified 5 years, 10 months ago by edendesign.

    Hi edendesign,

    Can you try to check your php version? I think it’s most likely that you would need to upgrade your php version it’s similar issue with @Kackster.

    Best regards,


    hey! thx for your answer but how can i do that ?



    You would need to contact your webhost to do that.

    Best regards,



    i dont know if this is the right post or maybe somebody posted it already but there is a error with the new version of enfold (4.1.2) and woocommerce:

    Uncaught TypeError: $.avia_utilities.supports is not a function
    at avia_hover_effect (avia.js?ver=2:565)
    at Object.$.avia_utilities.avia_ajax_call (avia.js?ver=2:106)
    at HTMLDocument.<anonymous> (avia.js?ver=2:67)
    at i (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mo…:2)
    at Object.fireWith [as resolveWith] (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mo…:2)
    at Function.ready (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mo…:2)
    at HTMLDocument.K (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mo…:2)

    Maybe this helps to fix it. Or should i copy this in a new post?

    Beste regards



    Problems upgrading, we use a child theme and update via ftp.
    About this:
    ‘Open the new theme panel in your backend located at Enfold->Main Menu’
    Where is the theme panel?
    And there is no ‘main menu’ option in the enfold settings section.




    – The theme panel/options are in your left sidebar of the backend:
    – Above “header” in the the theme options are the main menu settings: (in my case “Hauptmenü” – German)


    Hi Ruben,

    Please open a new thread and include admin login details in private so that we can have a closer look.

    Best regards,


    Hi hotspot,

    If you are running the latest version of the theme then you should see that option. If not then please start a new thread and post admin login details in private to a site where we can see the problem.

    Best regards,


    Actually, I think the install may have failed – maybe the connection dropped. I manually updated the theme and then everything worked. Thanks!


    Since the update, my menu is not where it’s supposed to be. Still centered but too high. Can anyone help fix this?



    Hi mijyman,

    Thanks for the link, though I’m not sure exactly what you are looking to do. Bring the menu down a bit?

    Best regards,


    The menu on my site, overlays the content ever so slightly, there aren’t any CSS modifications to it and i’m using a child theme, this happened with the 4.1.1. update.

    I see there’s a 4.1.2 update but there’s no release notes available for it and i’m loathe to update given the problems with it last time.

    You can see here how the header overlays the image at the top of the page.



    Hi S4racen,

    Please open a new thread and include admin login details in private so that we can have a closer look.

    Best regards,


    Is the header.php file from version 4.0.7 the same as the one in 4.1.1 ?
    I’m using a child theme, but other than the header.php I didn’t copy any of the original files from the Enfold theme.

    Edit: no, they are not. I just ran them on text-compare and I see the changed.

    • This reply was modified 5 years, 10 months ago by 0_o.

    I’m having trouble with mobile menu not appearing – on mobile rather than hamburger menu appearing in top right corner it’s showing the standard menu and the site logo is overlayed on top. Any idea why?


    Same here, my mobile menu didn’t show at first now it shows but when clicked does not open.
    The video on the front page is reduced to a sliver – just a slice and other elements on the front page don’t show at all.
    Mobile search does not work, its a big mess on mobile.


    Problem with Hebrew main menu on mobile phone.

    • This reply was modified 5 years, 10 months ago by pheijms.

    Hey guys just updated to 4.1.2 the latest version. the logo is starting to play and is stretching across the whole header but when I downgrade it goes back to normal. Can you help me out please, PS I’m not happy with this theme, it does a great job but there always seems to be a big issue, that affects me, which affects our customers. Please guys take more care with us!!


    Hi there!

    I have a problem with my website sinds update 4.1 only on mobile.

    On the homepage of my website ( the first section is a content section with a minimum of 75% height.
    Below this section, there is another content section with 4 columns. Each column starts with an image, then some text.
    The problem is, when i add 3 elements (text, text, image) just like right now, in the first content section. The image of the first column of the second section disappears ONLY ON MOBILE.
    When I remove one element from the first content section, the image of the first column of the second section is there again…

    I tried so many things, but can’t get it fixed. I’f put login credentials in the private content of this post.

    Hope you guys can help me out and fix this.

    Thanks in advance, Robin van der Voort


    Already fixed it through another solution. I’f put another content-section between those the first and the second. Now it works fine.

Viewing 30 posts - 91 through 120 (of 134 total)
  • The topic ‘Enfold Version 4.1 Update troubles?’ is closed to new replies.