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Hi Q,
1. Please install this plugin: https://wordpress.org/plugins/simple-image-sizes/ after activation, go to Settings > Media, change the size of large or extra_large size, save then regenerate thumbnails or you can re-upload the image on the slider.
2. Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoFebruary 7, 2018 at 1:21 pm in reply to: Hide on large screens (wider than 990px – eg: Desktop) #909108Hi,
Can you us ftp access as well? so we can try to check it further.
Best regards,
NikkoHi,
Can you try adding this css code in Quick CSS (located in ENfold > General Styling):
.av-burger-menu-main { display: none; }Let us know if this helps.
Best regards,
NikkoHi,
Glad that Victoria helped you. Thanks for using Enfold :)
Best regards,
NikkoFebruary 7, 2018 at 12:55 pm in reply to: Hide on large screens (wider than 990px – eg: Desktop) #909088Hi,
Do you have something specific that you have changed in header.php before? if none, can you try to rename header.php to header.bup (so it won’t be read and the theme will use the parent theme’s header.php), let us know if this helps.
Best regards,
NikkoHi,
Can you try to upload a bigger logo on Enfold > Header > Transparency Options > Transparency Logo. As of the moment it’s using this image (link in private content), it’s small and forced to stretched that’s why it’s blurred.
Best regards,
NikkoHi Luis,
You’re welcome and I apologize again. :( I have tested the admin you provided, the user in private content, and viewing the site without logging in and it works on all 3, search is only showing up on the main menu (top and footer menu doesn’t show the search anymore). If it’s still showing try to flush out cache from the caching plugin.
Best regards,
NikkoFebruary 6, 2018 at 5:09 pm in reply to: Hide on large screens (wider than 990px – eg: Desktop) #908688Hi,
Yes, you can refer to this post for complete guide on updating Enfold: https://kriesi.at/archives/the-complete-guide-to-updating-enfold and find: How to Update Enfold via FTP just follow the instructions and don’t forget to make a backup first.
This is what the code in header.php of the latest version of Enfold looks like, there are some classes added that are needed for it to function properly:
<?php if ( !defined('ABSPATH') ){ die(); } global $avia_config; $style = $avia_config['box_class']; $responsive = avia_get_option('responsive_active') != "disabled" ? "responsive" : "fixed_layout"; $blank = isset($avia_config['template']) ? $avia_config['template'] : ""; $av_lightbox = avia_get_option('lightbox_active') != "disabled" ? 'av-default-lightbox' : 'av-custom-lightbox'; $preloader = avia_get_option('preloader') == "preloader" ? 'av-preloader-active av-preloader-enabled' : 'av-preloader-disabled'; $sidebar_styling = avia_get_option('sidebar_styling'); $filterable_classes = avia_header_class_filter( avia_header_class_string() ); $av_classes_manually = "av-no-preview"; /*required for live previews*/ $av_classes_manually .= avia_is_burger_menu() ? " html_burger_menu_active" : " html_text_menu_active"; ?><!DOCTYPE html> <html <?php language_attributes(); ?> class="<?php echo "html_{$style} ".$responsive." ".$preloader." ".$av_lightbox." ".$filterable_classes." ".$av_classes_manually ?> ">Best regards,
NikkoHi,
I have tried to check your site using the login details, however it returns 403 Forbidden (screenshot in private content).
Best regards,
NikkoHi,
Yes, this part of the code I gave should work:
add_filter( 'wp_nav_menu_items', 'avia_append_search_nav', 9997, 2 ); add_filter( 'avf_fallback_menu_items', 'avia_append_search_nav', 9997, 2 ); function avia_append_search_nav ( $items, $args ) { if(avia_get_option('header_searchicon','header_searchicon') != "header_searchicon") return $items; if(avia_get_option('header_position', 'header_top') != "header_top") return $items; if ((is_object($args) && !strstr($args->theme_location, 'avia2') && !strstr($args->theme_location, 'avia3')) || (is_string($args) && $args = "fallback_menu")) { global $avia_config; ob_start(); get_search_form(); $form = htmlspecialchars(ob_get_clean()) ; $items .= '<li id="menu-item-search" class="noMobile menu-item menu-item-search-dropdown menu-item-avia-special"> <a href="?s=" data-avia-search-tooltip="'.$form.'" '.av_icon_string('search').'><span class="avia_hidden_link_text">'.__('Search','avia_framework').'</span></a> </li>'; } return $items; }Best regards,
NikkoHi,
Glad we could help! :) Let us know if you need further assistance or if we can close this thread.
Best regards,
NikkoHi,
No worries :) try to replace the code I gave with:
.av_slideshow_full li img { min-width: 160%; margin-left: -100px; min-height: 0 !important; }Hope this helps :)
Best regards,
NikkoHi,
I have added a map inside the gridrow and on Quick CSS, have added this css code:
#av_gmap_1 { margin-top: 0 !important; } .responsive #top #wrap_all .av-flex-cells .no_margin.themap_wrapper { padding: 0 !important; }inside this media query:
@media only screen and (max-width: 1024px) {Let us know if you need further assistance :)
Best regards,
NikkoHi,
Glad that you found the service for it. Thanks for using Enfold :)
Best regards,
NikkoHi,
Can you try to replace this part of Victoria’s code:
.av_slideshow_full li img { min-width: 140%; margin-left: -60px; }to:
.av_slideshow_full li img { min-width: 140%; margin-left: -60px; min-height: 0 !important; }Hope this helps :)
Best regards,
NikkoHi,
You’re welcome. Let us know if you need further assistance or if we can close this thread :)
Best regards,
NikkoFebruary 6, 2018 at 4:02 pm in reply to: Social Icons disappearing on a mobile display in top bar at the right #908648Hi,
Glad that Ismael helped you. Thanks for using Enfold :)
Best regards,
NikkoHi,
You’re right, it’s outside the scope of our support, I suggest searching for plugins that might help achieve that purpose :)
Best regards,
NikkoHi,
Glad that you figured out what’s causing the issue. Let us know if you need further assistance :)
Best regards,
NikkoHi,
If you have already used the child theme which is downloaded from this post: https://kriesi.at/documentation/enfold/using-a-child-theme/ you just need to copy footer.php from the Enfold theme to the child theme, then modify footer.php in the child theme and paste the code above this tag:
</body>Hope this helps :)
Best regards,
NikkoFebruary 6, 2018 at 3:50 pm in reply to: Problem with text block editor missing internal scroll bar enfold 4.2.2 #908640Hey songsofdave,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHey nirvana,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi Jon,
Glad we could help! :) Let us know if you need further assistance or if we can close this thread :)
Best regards,
NikkoFebruary 6, 2018 at 3:46 pm in reply to: Hide on large screens (wider than 990px – eg: Desktop) #908635Hi,
Thanks for providing the admin access, please update your Enfold theme to the latest version 4.2.2 and don’t forget to make a backup first. Also update header.php in your child theme, there are changes made in the header which is needed for the Screen Settings to function properly.
Best regards,
NikkoHi,
This is fixed now. I noticed that the latitude and longitude was swapped, I just swapped it and it works fine :) Let us know if you need further assistance :)
Best regards,
NikkoHi,
Thanks it’s working now. I have checked that you are still using 4.0.7 which has an outdated version of the googlemap, please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post). Don’t forget to make a backup first.
Best regards,
NikkoHi Jon,
You’re welcome :) Try to replace this code I gave:
@media only screen and (max-width:479px) { #top #header #avia-menu { position: absolute; top: -70px; left: 260px; } }to:
@media only screen and (max-width:479px) { #top #header #avia-menu { position: absolute; top: -70px; left: 260px; } #top .main_menu .social_bookmarks { width: 180px; margin: 0 auto; float: none; position: relative; top: 28px !important; } }Hope this helps :)
Best regards,
NikkoFebruary 6, 2018 at 2:53 pm in reply to: Where to setup Woocommerce product detail layout??? #908613Hi,
Glad that it’s fixed. Thanks for using Enfold :)
Best regards,
NikkoHi,
For the first question, try adding this css code in Quick CSS (located in Enfold > General Styling):
.home #fullscreen_slider_0 li.slide-1 { background-size: auto auto !important; background-repeat: no-repeat !important; }As for changing the location of the caption, you just need to go to the Caption (tab) and change Caption Positioning. HOpe this helps :)
Best regards,
NikkoHi,
Glad that Rikard helped you. Thanks for using Enfold :)
Best regards,
Nikko -
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