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Viewing 30 posts - 18,151 through 18,180 (of 25,536 total)
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  • in reply to: Breakpoint for navigation menu #910357

    Hi Steve,

    You’re always welcome :) We’re happy to help. Let us know if you need further assistance or if we can close this thread :)

    Best regards,
    Nikko

    in reply to: Issues with Google maps #910354

    Hi,

    I apologize for that, I thought the contact page was used (since it’s in the main menu) and not the test page, before trying to check for the issue I copied what was originally in the Avia Layout Debugger section, these shortcodes:

    [av_one_full first  min_height='' vertical_alignment='' space='' custom_margin='' margin='0px' padding='0px' border='' border_color='' radius='0px' background_color='' src='' background_position='top left' background_repeat='no-repeat' animation='' mobile_breaking='' mobile_display='']
    
    [av_google_map height='400px' zoom='16' saturation='' hue='' zoom_control='aviaTBzoom_control' maptype_control='' maptype_id='']
    [av_gmap_location address='Joachim-Friedrich-Strasse 37/38' city='Berlin' country='Deutschland' long='13.295920300000034' lat='52.4995302' tooltip_display='aviaTBaviaTBtooltip_display' marker='' imagesize='40']
    Praxis für Psychotherapie & Psychosomatik (Brita Koßmann)
    Joachim-Friedrich-Straße 37/38
    10711 Berlin
    Tel: 030/83225423
    [/av_gmap_location]
    [/av_google_map]
    
    [/av_one_full]

    then paste this content back after testing.

    As for the cut off marker, please add this css code in Quick CSS:

    #top .gm-style img {
      border: 0 !important;
      border-radius: 0 !important;
      padding: 0 !important;
    }

    this should fix it, no other changes were made except for some testing in the test page and adding the code in style.css.

    As for the 2nd issue:
    The map in the footer is still not working.
    – Description almost unvisible

    Can you try adding this css code in Quick CSS:

    #top .gm-style .gm-style-iw {
        color: black !important;
    }

    – No linebreaks possibe
    try adding this code where you want line breaks to happen:

    <br>

    Best regards,
    Nikko

    in reply to: Don't show featured image #910351

    Hi,

    You’re welcome, I’m just glad we could help :) Let us know if you need further assistance or if we can close the thread.

    Best regards,
    Nikko

    Hi,

    Try adding this css code in Quick CSS (located in Enfold > General Styling):

    .avia-content-slider-inner .slide-meta-comments, 
    .avia-content-slider-inner .slide-meta-del, 
    .avia-content-slider-inner .slide-entry-excerpt.entry-content {
        display: none !important;
    }

    Let us know if this helps :)

    Best regards,
    Nikko

    in reply to: Mobile breakpoint for menu centered under logo #910343

    Hi,

    Can you try adding this css code in Quick CSS:

    @media only screen and (min-width:768px) and (max-width:1060px) {
      #avia-menu .menu-item {
        display: none;
      }
    
      #avia-menu .av-burger-menu-main {
        display: block;
      }
    
      #avia-menu {
        width:auto !important;
        float:right: !important;
      }
    
      .responsive #top #wrap_all .main_menu {
        top: 0;
        height: 80px;
        left: auto;
        right: 0;
        display: block;
        position: absolute;
      }
    
      #header_main_alternate {
        display: none;
      }
    }

    Hope this helps :)

    Best regards,
    Nikko

    in reply to: SSL Mixed content for child theme .styles.css file ? #910342

    Hi,

    Let us know if you need further assistance or if we can close this thread.

    Best regards,
    Nikko

    in reply to: Remove breadcrumbs on tablet and mobile size screens #910340

    Hi,

    Glad that Mike helped you. Thanks for using Enfold :)

    Best regards,
    Nikko

    in reply to: Page Appears in Magazine Blog Post Feed #910339

    Hey bimsenfold,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Video background max-width #910330

    Hi,

    Glad that Ismael helped you. Thanks for using Enfold :)

    Best regards,
    Nikko

    in reply to: Don't show featured image #910329

    Hey Charlotte,

    Try adding this css code in Quick CSS (located in Enfold > General Styling):

    .home .blog-meta a.small-preview {
        display: none;
    }

    Hope this helps :)

    Best regards,
    Nikko

    in reply to: Spinner keeps spinning in avia #910327

    Hi Maureen,

    Victoria is referring to the errors shown in the screenshot: https://cl.ly/1q2D3D072l3g

    Also, can you tell us what php version you are using?

    Best regards,
    Nikko

    in reply to: Breakpoint for navigation menu #910324

    Hi Steve,

    Hmm, I don’t think it’s because of the video, can you try to replace the code I gave to this one:

    @media only screen and (max-width:1124px) {
      #avia-menu .menu-item {
        display: none;
      }
    
      #avia-menu .av-burger-menu-main {
        display: block;
      }
    
      #avia-menu {
        width:auto !important;
        float:right: !important;
      }
    
      .responsive #top #wrap_all .main_menu {
        top: 0;
        height: 80px;
        left: auto;
        right: 0;
        display: block;
        position: absolute;
      }
    
      #header_main_alternate {
        display: none;
      }
    }

    Hopefully this should fix it. :)

    Best regards,
    Nikko

    in reply to: Featured Image and Navigation Menu – Mobile #910320

    Hi,

    Yes, the solution I could suggest for the 2nd question is have 2 layouts, 1st is for desktop and 2nd for mobile, you just set it in Screen Settings to hide/show in desktop or mobile. Hope this idea helps :)

    Best regards,
    Nikko

    in reply to: Issues with Google maps #910317

    Hi,

    1. I found out this css code in your style.css causing the issue:

    .post-entry img {
        margin: 0;
        border: 1px solid #E1E1E1 !important;
        box-shadow: 3px 3px 4px #efefef !important;
        padding: 10px !important;
        border-radius: 3px;
    }

    I have added this css code in Quick CSS (located in Enfold > General Styling) to fix the issue:

    #top .gm-style img {
      border: 0 !important;
      border-radius: 0 !important;
      padding: 0 !important;
    }

    2. The maps is too little for the content that’s why it’s hidden and will show up once the marker is clicked.

    Best regards,
    Nikko

    in reply to: Error in events_upcoming.php #910311

    Hey tonaas,

    Warnings, do not cause issues with the site, can you try to suppress warning from displaying and enable logging, you can check this post for more information: https://www.binarytemplar.com/2015/01/disable-php-warnings-and-errors-in-wordpress/
    Hope this helps.

    Best regards,
    Nikko

    in reply to: Blogpost comments newest first #910307

    Hey bartroovers,

    Please refer to our documentation: https://kriesi.at/documentation/enfold/change-the-sort-order-of-blog-posts-elements/
    Let us know if this helps :)

    Best regards,
    Nikko

    in reply to: Featured Image and Navigation Menu – Mobile #910306

    Hey SandraSquires,

    1. Try adding this css code in Quick CSS (located in Enfold > General Styling):

    #top #header {
        z-index: 1001;
    }

    2. Are you still referring to the blog page? if yes, try adding this css code in Quick CSS:

    @media only screen and (max-width:767px) {
      .page-id-283 #av-layout-grid-1 {
        display: flex;
        flex-direction: column-reverse;
      }
    }

    Hope this helps :)

    Best regards,
    Nikko

    in reply to: Spacing between Image Container and Code Block #910303

    Hi,

    Can you try adding this css code in Quick CSS (located in Enfold > General Styling):

    .page-id-7500 #av_section_1 .avia-image-container.avia-align-center {
        margin-bottom: -11px !important;
    }

    Let us know if this helps :)

    Best regards,
    Nikko

    in reply to: mega menu desappeared #910302

    Hi Bruttougo,

    You will see if there’s new version for Enfold, by going to Enfold > Theme Update in the WP Dashboard or you can check in our changelog if there’s new update: https://kriesi.at/documentation/enfold/enfold-changelog/

    Where can I download the upgrade?
    Go to Enfold > Theme Update, fill in Themeforest User Name and Themeforest API Key and you should be able to update the theme there. :)

    Best regards,
    Nikko

    in reply to: Breakpoint for navigation menu #910297

    Hi,

    Just to answer this question:

    Note the code did not work when I put it into the style.css file for the theme. (Using a child theme.)
    Placed in the General Styling section, it works, BUT.

    The reason it works in Quick CSS and not in style.css is because of browser caching or if there’s a caching plugin active which prevents the fetching of the updated (external) css and instead uses the old css cached in the browser.

    Can you try to replace this css code:

    ‘@media only screen and (max-width:1124px) {
    #avia-menu .menu-item {
    display: none;
    }
    
    #avia-menu .av-burger-menu-main {
    display: block;
    }
    }
    
    @media only screen and (min-width: 990px) and (max-width: 1124px) {
    #avia-menu {
    width:auto !important;
    float:right: !important;
    }
    }’

    with:

    @media only screen and (max-width:1124px) {
      #avia-menu .menu-item {
        display: none;
      }
    
      #avia-menu .av-burger-menu-main {
        display: block;
      }
    
      #avia-menu {
        width:auto !important;
        float:right: !important;
      }
    }

    Hope this helps :)

    Best regards,
    Nikko

    in reply to: Hide on large screens (wider than 990px – eg: Desktop) #910292

    Hi,

    Glad that we could help and that you have resolved the issue. Thanks again for using Enfold, have a great weekend :)

    Best regards,
    Nikko

    in reply to: full screen slider picture size #910286

    Hi,

    Thanks, I have checked your site and if I’m not mistaken, what you wanted to do was to reduce the size of the fullscreen slider along with the reduced image size? if yes, unfortunately that would defeat the purpose of fullscreen slider since fullscreen slider stretches the image no matter what size is used, the code I gave before uses the actual size of the image and not stretching it but it doesn’t reduce the slider size, I would suggest using fullwidth easy slider instead, otherwise if you still want to use the fullscreen slider, you can tell us how much height you want to set it for example 70% of the screen height or probably in px. As for the caption, try adding this css code in Quick CSS:

    .home #fullscreen_slider_0 .slide-1 .slideshow_align_caption {
        vertical-align: bottom;
    }

    this should make that caption go to bottom. Hope this helps :)

    Best regards,
    Nikko

    in reply to: Template problem #909880

    Hi,

    It’s harder to figure out what’s wrong with just wordpress editor, with ftp access we can enable/disable wordpress debugger, and if remove a critical code or make a mistake, we can easily undo it and get the site back again, while in wordpress editor, a single mistake that could cause error would bring the site down again and there’s no way we can undo the mistake since wp-admin would not be accessible again. I checked your child theme and I think the problem is caused by the parent theme, did you do any modification on the Enfold theme?

    Best regards,
    Nikko

    in reply to: Purchase Code #909872

    Hi,

    Try using Color Section with background image then add a Contact Form inside the color section. Hope this helps. :)

    Best regards,
    Nikko

    in reply to: WooCommerce 3.3.1 – product grid #909865

    Hi,

    Do you have a caching plugin installed? can you try to flush out the cache, if that doesn’t help, please give us temporary admin access, so we can try to check the backend.

    Best regards,
    Nikko

    in reply to: Black Box in Lightbox #909854

    Hi Sarah,

    Glad we could help! Thanks for using Enfold :)

    Best regards,
    Nikko

    in reply to: Spinning Wheel stops me from doing anything #909849

    Hi Hannah & Merrill,

    Glad that we could help. Thanks for using Enfold :)

    Best regards,
    Nikko

    in reply to: Matching Promo Box text size/font with body text #909848

    Hi,

    You’re welcome, just glad we could help. Let us know if you need further assistance or if we can close this thread :)

    Best regards,
    Nikko

    in reply to: Fullscreen slider #909743

    Hi Charlotte ,

    You’re welcome :) Just let us know if you need further assistance.

    Best regards,
    Nikko

    in reply to: Create anchor link with smooth scroll in post #909741

    Hi,

    Glad to hear that. Thanks for using Enfold :)

    Best regards,
    Nikko

Viewing 30 posts - 18,151 through 18,180 (of 25,536 total)